Slate 8 Pro guard blocking turned off during playback

My HP (slate 8 - Pro) table that keeps blocking off after a few minutes even if sleep is set to 30 minutes. After a few minutes it just close the page and goes back to the home screen.  Received from the centre of Service of Calexico in lieu of my original Tablet.  I get no error message before he stops and outside apps have not made any changes. Any ideas what the problem might be?

Hey @gsparky ,

Welcome to the HP Forums!

I understand that your Tablet HP Slate Pro 8 is automatically shut down.

Can you please clarify if the slate is to be completely turned off (to hold the power button to wake it up) or if the application closes (taking you to the home screen)?

That you happens to all applications or is it only in a particular application?

Try to clear the cache on the Tablet, there may be damage to the data stored in one of the applications or OS causing accidents. To do this, go to settings > storage > cached data. Touch it should give you the option to clear all the cache.

Please clarify the question or let me know if that helps.

Tags: HP Tablets

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