sleep/wake iPhone 5 replacement button

I have a problem: on/standby button does not... According to your iPhone 5 replacement of the Sleep/Wake button program my device is eligible for this program and I bring the product participating provider. I live in Israel, and the provider here is partner/Orange. But unfortunately I learned there that they cannot help me cause they don't support this program... So, what should I do?

Where did you buy the phone?

Tags: iPhone

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