Slow on vSphere and Arcserve r15 VDDK

Hey guys,.

I'm recently affected by a performance problem with Arcserve R 15.0 on vSphere 4.1 using VDDK. Without modifying our backup environment documented some computer virtual guests have slowed up to 300 MB/min on the safeguarding of our FC SAN.

Ive assured that they are without previous snapshots and other guests of VMs on the same backup of the data store, as expected. I also checked other guests of virtual machine on the same hosts as the invited backup troubled, as expected and I looked inside the bone from the guest to the fragmentation on disks and everything seems normal.

I have all the necessary logging enabled in Arcserve and see nothing of really exceptionally. I checked the file VMDatastoreTypes.ini has the SAN setting of 0 for the vm problem.

Can someone shed light on this question or direct me in the right direction?

Thank you

Hi all

This is Arun. I work with CA Technologies on the CA ARCserve productline.

The response to a related question that we have VMware, advanced transport mode is used whenever a temporary directory is created for the particular VM mount disk for hotadd and mode of SAN. If for any reason any backup were to fail, this directory does not get deleted and the mode of transport advanced next time is used for the same VM it fails with the error message "not available for the opening... advanced transport systems. ". According to VMware, the backup fails because it is impossible to create a temporary directory, because the directory already exists. The user may need to remove the temporary directory and then try again.

The TEMP directory created during installation VDDK is "C:\Documents and Settings\Temp\vmware-Director. This path is used to create the directory for the modes of transport advanced automatically, if the user does not specify one in the VixDiskLib_InitEx or the VixMntapi_Init.

Instead of delete the temporary directory, I would recommend to just simply rename the directory and try again. I would like to know if it works. We are very determined to get your backups on the rails and you can also send us an email if you need help. Please use our email from twitter, we still have not a specific forum, [email protected]

Kind regards

Arun

Tags: VMware

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