BlackBerry Smartphones Blackberry 8100 software update

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• Smartphones blackBerry blackberry 9220 software update fails now can't open my device. Help!

  Hello! iIm, trying to update my software blackberry 9220 however, during update, my computer does not recognize the device. I remove the usb cable then try to unlock my phone but just have an "App Eroor: 200 ' and an option to reset... I click Reset. then it just goes back to the app... error what should I do?

  Hello yhayen03

  Welcome to the Forums of the BlackBerry Support

  Please try this Knowledge Base to resolve your issue with this error:

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  I hope that you already have a backup of your device, or if the device initially allow you to make a backup.

   

  Additional information can be found here:

  KB30100 : "JVM 200" appears on the smart phone BlackBerry.

   

  Try it and tell us if you feel any problem.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531

• Smartphones blackBerry for software update option is not available

  I bought a blackberry bold 9900 last year.  I want to update the software. When I go to options---> device I don't see an option like 'software update' which is there in other models. I want to know is - not just in my handsets or other "BOLD" 9900 s as well.

  I get what you're saying here. But what exactly my problem is that I don't have the option that checks for updates. In other models when you choose
  Menu--> options--> device there is a link/option that reads "software updates". I have that in my device. I think that it is incorporated and has nothing to with the carrier. Can you help me with this, please?

• Email of Smartphones blackBerry after software update issues

  First of all, I want to express my displeasure of RIM or AT & T to not notify me that all my settings, emails and messages text would be handed over to zero/erased with the software update.  I am more than now, but I still have an annoying problem.  I created my email account, once again, but I seem to be getting twice my messages.  Once in the folder of my personal e-mail address, and then also in the folder marked as messages.  The messages folder is where my text messages are placed.  Before the update, the files were exclusive to their own types of messages.  Y at - it a setting that I missed or what I can do so that I only have my back emails in a folder?  Thank you very much for your help in advance.

  Matthew

  It is the only way to work around the problem.

• BlackBerry Z10 software updating keep checking

  Z10 connected to WiFi and 2 new updates made.  Rebooted phone and when it starts up to the top of the screen shows the spinning wheel and what to check updates.  I tried to pull the battery for long periods of time.  I took the SIM card, as well as the battery. I can't do seems to pass the phone to another screen.  Can't go beyond that, very frustrated.  Any help would be greatly appreciated. Thank you

  Thank you for your support.  I have install the blackberry link and follow the instructions.  My installation of the new operating system was interrupted at 7% of the complete installation (loss of internet connection).  Tried to reinstall, once again, had some difficulties, reconnecting to the link to launch the re - install.  Has taken our battery, restart the computer.  Once I reinstalled the battery, the phone started to work.  The audit for the software update has disappeared and I was able to use the phone again.

  Anyway, the phone is on.

  Thanks again for your help.

• Download the blackBerry Z10 software update for Z10 fails continually exactly 62%

  Software update download Z10 REPEATEDLY fails at 62% of the download.  Have used the site BBlink and BB using Firefox and IE with the same results... to 62% of the download, it fails and says: 'internet problem.'  Have you tried dozens of times with the same result.  Any ideas or suggestions?  Have 9.5 GB free on Z10 and internet connection is fast and strong.

  Finally, using a Wi - Fi connection at home.  Thanks for the help and suggestions.

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones bb 9360 software updates

  Hi all

  having a problem updating v7 to v7.1 tried on air downloads & also through desktop software, phone refuses to restart after the installation, then if the forced reboot phone turns on but apps won't install not phone crashed & automatically restarts States "apps have been uninstalled" what happened on 2 two identical problems of bb9360 & again then back to v7 decommissioning have no problem

  your comments would be appreciated

  Please manually download your version 7.1, and then install it on your computer that has the Desktop software on it. After the installation, delete a file in the folder Apploader by Research In Motion, named vendor.xml

  Download link;
  https://swdownloads.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Question of Smartphones blackBerry after software update

  Phone model: Curve 8530

  So, after weeks and weeks of terrible trouble with my phone spontaneously reset I finally upgrade my phone software.

  However, when he returned finally to the top and I had backed up my contacts and protect the texts of blackberry, I realized that I had to add my e-mails via email, set up. When I tried to connect with my information for blackberry app world / protect, he said

  "User namewhite." Type a valid user name. »

  I had used my blackberry ID / e-mail that was associated with my phone for two years and who came. When I put in place in shelb896 (which is the username associated with my blackberry ID..) and password and he said it was a combination not valid.

  .

  My question is this: why is it say that? Any tips?

  Hi all!

  So I solved the problem, hurrah!

  Here are the steps I took:

  1. I tried to open a session my Blackberry Internet service account, it says my name of user and password is incorrect.

  2. I tried to send the password to my phone, but because the e-mails did not come through I obviously couldn't do this.

  3. I called the technical support - the man told me that in this case, it is quite necessary that you must call in order to reset the pin code, it gave me my log in information and reset my emails. I was told to take out the battery while what was going on and then about 5 minutes later I put it in still on the phone, as everything reset.

  After a few minutes that I had put all my emails and my text messages, which had been in the queue have also crossed Hooray!

  Basically, if you have a problem of this kind give your service provider a call. I couldn't be happier with the service I received from them today!

• Activation of Smartphone blackBerry after software update

  I use a BB 9700 "BOLD". When I try to update the BB to BB Desktop Manager software, I am presented with a notice saying that after the update has been performed, that I need to activate my wireless handset to continue to receive e-mails, etc.

  I'm not using the Enterprise version.

  Does anyone know what it means this activation? I am likely to face problems because of a few details that are required (and that I might not know immediately)?

  Thank you

  Wolf

  Wolf, if you don't use BES, the company, the warning does not apply. Ignore it and continue.

• Smartphones blackBerry 8310 Software Update interrupted

  So I was updating to 4.5 today after I got this message from the red color of the RIM, given how long it took on step 10/11 and since then it has been just start it (which means that all critical update was full) I decided to unplug it for reasons of time.  What I forgot was that all my personal information was never restored.  The installation program spoke and said that I could restore it somehow, but after an hour of waiting for him to start, I don't know where to go for the saved data.

  Long story short, I need my directory back and shouldn't be disconnected at the end of the update without her finish and I'm stupid for it.

  Thanks in advance for any help

  No, should not have disconnected the USB, I don't fight for that.

  Search your hard drive c:\ everything for all the "*.ipd" files... file backup charger will be the final extension of "pi".

  I hope that you will find that will be day today.

  You have all backups of your device?

• Z30 Blackberry blackBerry 10 software update

  Phone took 3 hours. to make the 10.3.2.556 update yesterday. now, every time you "wake up" or coup use anything on the phone, the screen is enlarged - very annoying!   I have to use fingers and pinch the screen to see all items.  Can someone tell me how to cure this, tried all settings, nothing worked.

  Thank you.

  Wise cane

  Go to the accessibility settings and disable magnifier fashion.

• Interruption of blackBerry 10 software update

  IM using z10, 10.3 installation it shows interrupted software. It tried for more than several times.

  It's a completely different method of installation, so he started it begins, not worry about what was going on before.

• Curve Smartphones blackBerry 3G fail update

  Nice day

  Who can help me. I have a Blackberry Curve 3 G / 9300.

  I want to upgrade the software to OS6.

  When I'm trying to update, he caution me only active users can only update the software.

  How can I fix this thing

  Hi alexrusu,

  You get the message: "BlackBerry Device Software updates are only available for BlackBerry smartphone users with a subscription to the active BlackBerry service?

  Do you have a data service provider wireless plan?

  If this is not the case, this article should provide more information. http://bit.LY/geuN0Q

• BlackBerry smartphones please help me update my BlackBerry Curve 8520 to OS4 for OS5

  "Error: ' this BlackBerry® Device Software Update includes new features and improvements to the BlackBerry® solution and, as such, is only available for users with a BlackBerry subscription. "To learn more about the BlackBerry® service, please visit www.blackberry.com/service."

  I try to upgrade and will not work!

  If you do not have an active BlackBerry data subscription on the device, you will need to disconnect all internet connections from PC, unplug the DSL cable or wireless connections.

  Then, run the manual upgrade with desktop software.