Smartphones blackBerry activation required

Similar Questions

• BlackBerry Smartphones Blackberry My requires that I reload software

  Hello someone,.

  Kindly help me by providing advice on how to reload software blackberry Bold 9790.

  Recently, he fell into the water, I tried to dry it up and change the battery. When this was done, I tried to turn on the unit and whenever it loads up to 45%, then a message appears on the screen, saying "error 102, software reload" is it another way to reload the software if you cannot do this through the desktop application, because the device is not connecting with the desktop computer? I already have the correct software to the service provider downloaded on my computer. You will appreciate your kind support. Thank you.

  Credobus

  You get a notification on the PC when you plug the USB cable?  If so, it should work.  If the computer does recognize it as a usb in any device, then you can be out of luck.  You can also try to put the loader process began with the removed battery and then reinsert the battery once it is recognized.

  1. start by searching for your operator and the system operating file that you want to use (if you have already downloaded and installed the software then pass this step and the next.)

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2 download the operating system of the file from step 1 to the PC then install on the PC by running (double click) the downloaded file.

  3. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  4. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• How can smartphones blackBerry I redownload the apps purchased on another blackberry smartphone?

  I want to use the id for the new blackberry smartphone blackberry, because there are a lot of purchased apps, I want to use. Here's the question: can I I just redownload them free via the new phone? Or I have to note that all suppliers of apps that my PIN CODE has been changed, so I can get a new registration code then?

  Could someone help me on this? Thank you

  Hello and welcome to the community!

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > > remove
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > > remove
  3. Use your PC (via the mass storage Mode) or your BB (via Media > > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use the link to user guide AppWorld above for re - install the app - then predict a new activation/registration key

  See you soon!

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BlackBerry contacting Support for help

  I bought an App in Blackberry AppWorld call Quicklaunch. I was able to install the application on my device, but it says that I need an activation code. I went back and read all correspondence related to this, and it seems that I never received. I have also connected through my camera to BBApp World 'My World' to retrieve the registration without success.

  So now I am trying to reach Blackberry Support by filling the forms online and when I get to the page where I clicked 'submit' I get the message:

  Please correct the following items:

  • Please provide a valid Smartphone Blackberry PIN

  I have double/triple checked this several times and I put in the correct number. I have same box the package originald BlackBerry which is the correct PIN code. How to solve this? My BlackBerry PIN will not work when trying to get help for a paid program activation code I've ever received. I know this been answered several times already, but the common response is "I'll PM you the information.» How can I get help with this?

  Good luck, I don't know it's no fun to call them, but it's really the best option for your situation because none of the technicians App World follow this forum and your of is an issue that has to look at their end.

• Smartphones blackBerry how to globally remove PDF files on the 9900

  My 9900 file list "" documents "to go has 100s of files PDF named"sla.pdf"and"warrenty.pdf. "    I can remove them with a global deletion of some sort?   Why BB put them there?  They have just a bloody nuisance.  Someone has it on their 9900 besides me?

  Any help much appreciated.

  Hello

  In my humble OPINION, the best way to manage the massive file management activity is not via the interface of the device. Rather, mass storage Mode can treat your BB as a USB on your computer and use your computer interface to manage your files:

  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.

  Good luck!

• Smartphones blackBerry Email help please!

  Hello

  Recently, I had to send my curve away from setting the led screen and received the same phone as a loan. She has set up my e-mail account and everything worked fine and dandy.

  Now, a month later, I got my blackberry back. The woman at Sasktel backed up the loan and restored it on my Berry. My bbm contacts, everything has been restored correctly.

  But I get no emails. Both my accounts are set up and all my previous emails are there until she me back on since the article ready to mine. How can I fix it? What I have to go to Sasktel and ask them to do?

  Thanks for any help and suggestions!

  Hi and welcome to the forums!

  Looks like the employee of Sasktel has not set up your active device on BIS.

  Try the links before for help.

  Thank you

  Bifocals

  Change of KB04322 the phone smart BlackBerry PIN in your BlackBerry Internet Service account

  KB00510  How to register your device

  KB11935. If you receive an error message when you try to change the smartphone BlackBerry PIN in your BlackBerry Internet Service account.

• Smartphones blackBerry "BOLD": cannot open attachments to emails or send emails

  I have the "BOLD" and it works very well for a month. Then, I got my Peral (an old that I dropped in the snow) to finally turn it back on and used the Fund Manager to transfer my contacts and settings of my "BOLD". Once I did that I can no longer use my "BOLD" to send emails or open attachments to emails. I get e-mails very well however. When I try to open the attachments I get the message "cannot perform more demand. Service book information not found ".

  First of all, what is the book of service? because I saw another post saying try to reset but I don't know how I could go about this.

  Secondly, any ideas on what I could do to make it work again? Is there a system restore? Or restore default settings to get rid of the changes I made when you use Desktop Manager to update my settings?

  Thanks for any help!

  Hello

  On the Blackberry will first of all for advanced options options-host routing tables-press menu key and select Register now.

  You will receive an activation message. You are now properly registered with the network.

  The next thing is to send service directories. A service book contains information that configures the interaction between smartphone BlackBerry with the BlackBerry Infrastructure. It also allows specific services for your BlackBerry device.

  In the Blackberry, use the email Setup icon and log in with your username and password and send service directories.

  The attached link has pictures to show you how. You will receive an activation e-mail for each account that you have configured on your device.

  You should now be able to send and receive emails and open attachments. Test it to make sure it works.

  If you find that you can send and receive but not to open attachments, the second link will show you how to reset

  your Blackberry attachment service.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

  Service books

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15402&sliceId=SAL_Pub...

  Spare part if necessary difficulty:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04279&sliceId=SAL_Pub...

• Smartphones blackBerry eception exception: Application net_rim_medialibraryplayer (291) does not. process is completed

  Hello world

  I'm listening to music with my blackberry 9700, but as soon as I select a title and click on play all crashes and I have to restart the device.

  After indicating my pin code, I get the error message "eception exception: Application net_rim_medialibraryplayer (291) does not; process is completed.

  What this means and what I can do about it?

  Your help is really appreciated.

  Thank you very much in advance.

  Miriam

  Hi and welcome to the forums!

  "After indicating my pin code, I get the error message" eception exception: Application net_rim_medialibraryplayer (291) does not; process is completed.

  Do you mean your device is password protected, and you enter the "pin" or you

  must enter a PIN in order to listen to a song?

  I guess that your support is on a memory card, if you take it off you have the same error?

  No problem with the ringtones and alerts?

  The first step would be a traction battery as shown below.

  No data will be lost when you do the following: remove the battery while the device is activated.
  Replace after one minute, let the device reboot 10 minutes, see if the problem is corrected. I like to leave the device completely reindex the files.

  If this doesn't solve your problem, try raising the phone in safe mode;

   KB17877 How to start a BlackBerry smartphone in safe mode.

  Check the settings of your media card, if they are correct, reverse them and reset. Then battery pull.

  Use the following settings in the segment of memory of the menu options.
  (options > memory)
  Card support ON
  NONE encryption mode
  Media transfer protocol WE
  WE support mass storage
  Auto enable mass storage support when it is connected TO

  (still in status > scroll to security options > encryption0)

  Make sure of course have no content protection enabled.

  Battery pull what happens?

  If all else fails, I would use the following to verify your card (save the media BEFORE!)
   ' KB14745 ' " Memory card error, please use disk utility control on computer" is displayed on the home screen of the smartphone BlackBerry.

  I've left the best for last, which would be a wipe and charging the device, OS, after a full backup successful device using Desktop Manager.

  Try and see if you can get the following error information:

  KB17215 How to extract information from a BlackBerry smartphone with the Chargers or incorrect command line tool

  And the last would be the device OS reload.

  KB13323 Untrapped exception errors appear on the BlackBerry smartphone

  Let us know how it goes!

  Thank you

  Bifocals

• BlackBerry Smartphones Blackberry to take apart and put back together.

  No, I don't mean remove the physical device.

  My company (finally) made me a Blackberry (Bold 9650) so I could learn to do things like it backup, restore and so immediately and (better) to provide technical support for others.

  So, I would like to know:

  1. how to back up my Blackberry?

  I have e-mails, contacts and appointments calendar and your Internet favorites.

  Would I need (as I believe...) to connect the device to a computer via a USB cable and somehow save these items on the computer?

  Is it a synchronization for this software?

  2 restoration

  I guess I want to reverse the process above.

  3 secure wipe

  Some time ago, in another section, I was told that it would probably be necessary, if a Blackberry into a movement of one BES/BPS server to another, to wipe the device and then turn it back on.

  Wipe the unit would, I guess, delete the personal data, hence the master back to the top and restore operations.

  What a wipe erases exactly (and what don't we not delete)?

  4. What is (re) activation after a wipe?

  Wiping the Blackberry does include eliminating the activation information (I guess for that), it seems that I have to reactivate with my ISP (Verizon, in my case), correct?

  Now, I won't do this 3 times a week, every week, but can I reactivate my Blackberry as I want? I just call Verizon like I did at the beginning?

  Hello

  Yes, the subject line is a little off the mark! I'm afraid that some people may not even venture into your thread accordingly. However...

  mwerner wrote:

  1. how to back up my Blackberry?

  2 restoration

  • KB23680 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software6.0
  • http://us.BlackBerry.com/apps-software/desktop/
  • KB12268 Supported by BlackBerry Desktop Software for synchronization applications
  • KB17022 How to set up BlackBerry Desktop Manager synchronization settings

  mwerner wrote:

  3 secure wipe

  Some time ago, in another section, I was told that it would probably be necessary, if a Blackberry into a movement of one BES/BPS server to another, to wipe the device and then turn it back on.

  Wipe the unit would, I guess, delete the personal data, hence the master back to the top and restore operations.

  What a wipe erases exactly (and what don't we not delete)?

  Hmmm... I'm not sure on the migration of one BES to the other, but I know that a WIPE has no effect on the it policy. I don't know if the migration to an another BES replaces the policy of IT or not. Nevertheless:

  • KB14058 How to delete all data and applications from BlackBerry smartphone using wipe Handheld
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/remove-it-policy-from-personal-PHO...

  mwerner wrote:

  4. What is (re) activation after a wipe?

  Wiping the Blackberry does include eliminating the activation information (I guess for that), it seems that I have to reactivate with my ISP (Verizon, in my case), correct?

  Now, I won't do this 3 times a week, every week, but can I reactivate my Blackberry as I want? I just call Verizon like I did at the beginning?

  Reactivation as with the carrier. For the Association, is a lack of prejudice no-fault to reactivate with them. Simply dial * 228 and select Option 1 (then again and select Option 2). You don't really have to call and talk to them because your BB is fully registered on their network the first time you activate... on CDMA networks, there is much more "hardcoded" into the network (where the greatest difficulty taking CDMA devices and use them on another CDMA network).

  I hope this helps!

• How to download music content of the smartphone BlackBerry 8530 for Windows Media Player?

  Connect the Blackberry Curve 8530 to USB connection default to the Windows Vista system to Windows Media Player-device Set Up to Blackberry8530.  Choose to synchronize give 2 options in manage files on existing device.  Leave or delete existing files on the device and sync to the space available.  Choose to click 'next' only will configure sync.  How to download or transfer the contents of the music of smartphone BlackBerry 8530 for Windows Media Player?  Content music on BlackBerry has been added to the same player before being wiped and reprogrammed.

  Hi Timothy,.

  You can use the software provided by the camera to transfer music from your device to the computer. You can consult the documentation provided with the device.

  Windows Media Player is used to copy music, videos and pictures of the Player library to a portable device, such as a compatible MP3 player. See the link below

  Set-up-a-device-to-sync-in-Windows-Media-Player

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

  You can know

  Add-items-to-the-Windows-Media-Player-library

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-items-to-the-Windows-Media-Player-library

• BlackBerry Smartphones Blackberry Priv bricks during update MM

  Hello everyone,

  As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

  As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

  I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

  Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

  Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

  Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

  So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

  Thanks in advance.

  OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

  In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

  -Low volume + button.

  -High volume + button.

  -All buttons pressed at the same time.

  But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

  The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

  Thanks to all the members of the BB community and have a nice day!

• BlackBerry Smartphones Blackberry Curve 9310

  I started the download of MP3 music on my Blackberry Curve 9310, OS 7.1.

  It has been loading for 2 days and my phone will not work.

  I did and A:LTt RST, but it did not work.

  I pulled the battery several times and plugged the charger, but that did not help either.

  My phone is still stuck on loading.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Create application communicating with smartphone BlackBerry PlayBook

  I want to build apps PlayBook that communicates with the smartphone BlackBerry.

  For example, create the document or something using BlackBerry smartphone while I'm out, change it with PlayBook when I went back to the office.

  My questions are:

  * PlayBook reads smartphone as the persistent store data?

  * If Yes, where can I find the document resource to do?

  * If not, is there another way to get data of the smartphone?

  None of this is currently available in the SDK 0.9.1.  It is said that would not be possible, but has received no roadmap.

• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.