Smartphones blackBerry BLACKBERRY 9360, stopworking 2G, 3G can only work

Similar Questions

• BlackBerry Smartphones Blackberry 9360 Curve do not receive e-mail complete

  My blackberry 9360 curve has begun to show insufficiently emails last week.  When I opened them, it shows only the first 8-10 lines of the email and the rest of the email is just the gray/white checkerboard.  The problem occurs regardless of whether if I get emails when connected wireless or 3 g.

  Please can someone help?

  Thank you

  Hi GraceAlexander

  Welcome to the Forums of the BlackBerry Support

  Please try this > on your Homscreen to open your browser > press the Menu key > Options > scroll down to clear browsing data (mark all fields) and then click clean now.

  Once it's done perform a reboot of traction battery like that, even if your device is power on remove the battery, wait for a min. then reinsert back. After restarting, please check if you are able to check your email.

• Smartphones blackBerry 9360 connects USB

  My girls used to connect USB phone and you could see his phone from the computer (iMac, Windows). Now, when she chooses USB he doesn't ask password and connects only to load as if she chose Charge Only.

  I don't think it's the computer, the same effect on our iMac and 2 Windows computers. Is there a setting on his phone that needs to be changed, or a updated software (it seems to be completely up to date)

  This problem started occurring a couple of weeks.

  Hello and welcome to the community!

  It is possible that the mass storage Mode was cut on the BB, which would translate as you indicate. Check here:

  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.

  Otherwise, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• Smartphones blackBerry on vacation and suddenly can't send pictures on Blackberry "BOLD" by MMS

  Send pictures by MMS without any problem. Now, I can't send these same photos of other friends. A red square appears with what looks like a 3 O ' symbol "shows" in the middle of the square instead of the usual tick if a message is OK. I'm new to Blackberry. Thanks if you can help.

  1. options > advanced > host Routing Table > Menu > register.

  2. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

  If still nothing...
  3. return your books to your BIS service provider site.
  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

• BlackBerry Smartphones BlackBerry 9360, factory reset

  Hello
  I forgot my password on the password keeper. I tried to call back but nobody does.
  I have a problem with blackberry protect. I don't understand what's happened with it.
  I have a problem with the blackberry app world, too. I don't understand why I can't open up my world and download applications. Error ID 30702.
  So I want to reset my blackberry to factory. If I have the reset, I lose. Password keeper will be in my blackberry after I reset it?
  Thank you.

  Hi and welcome to the forums!

  Resetting to the factory command will remove completely all the software on the device.

  You need to reinstall the OS device you can guard password option to reinstall. This is a new installation and will not have the password information stored.

  Thank you

  Bifocals

  KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  "Warning: ". The following procedure deletes all the data on the BlackBerry smartphone. Back up the data before you perform the procedure. For instructions, see the documentation of the product for the BlackBerry smartphone model. »

• Smartphones blackBerry 9360 - internet not working after software update

  All, morning

  My 9360 updated to the last OS bundle (update of low priority, but I thought I'd run it in any case) and now the internet does not work - facebook and Twitter will not let me open a session by saying that my data plan does not support the application, BBM does not work and emails are is more in sync with my gmail Inbox.

  I'm on a monthly contract to pay with Virgin UK.

  Any advice?

  Thank you!

  Jen

  Hello and welcome to the community!

  After an update as well as if things get wobbly, I always offer the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry curve Smartphones BlackBerry 9360 7.1.0 update software issues (1133)

  Yesterday, I tried to update my software for the 7.1.0 (1133) bundle on my blackberry and since then, then a screen saying "backup your data" but it is not nothing it back a few stays at 9%. Because I may not use my phone, the signal is off, I can't even go on my home page. im just stuck to this particular message on my screen. Ive released my battery like 10 x and the same thing will pop up.

  HELP I don't know how to register my phone.

  If any of you have any suggestions please let me know

  Hi Larry

  Welcome to the community

  Please try this:

  JSanders of credit:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  I hope it helps.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones blackBerry 9360: help! Stolen phone

  Hi, people and Hello Blackberry...
  I had a Curve 9360 and its been stolen about a month ago... I am currently borrow my friends Blackberry...

  The thief who stole my phone is currently using the blackberry... I know because when I send a message through PIN to a phone without BIS... It does not say "D" next to the message... However, to the phone that was stolen, says a "D" for delivered next to the PIN message...

  I have already mentioned the phone stolen from the police, they have evidance of the person... They just cannot identify the person

  I need Blackberry to look through the system and see who is registered on the device at the moment.

  Please help me!

  It is a community of users support forum. We are not employed RIM, but volunteers who enjoy helping other users. ON-BOARD staff rarely comment on queries posted here.

  Quite honestly, the police can get a result, they know how to work with mobile service providers to keep track of stolen devices.

  Grab giffgaff is your portal contact BlackBerry.

• Blackberry Smartphones blackBerry 9360 curve

  I can't get the device to save downloads or upgrades. IT just auto restarts to the way it was. Help!

  kennymuir wrote:
  I can't get the device to save downloads or upgrades. IT just auto restarts to the way it was. Help!

  Hi kennymuir,

  Reload your OS or upgrade your operating system.

  Download OS here:

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  Read these articles on the reload OS or update.

  • How to reload your operating system
  • Updates of BlackBerry Device Software using BlackBerry Desktop Software for Windows

  Hope that helps.

  Good luck!

• New blackberry Smartphones blackBerry 9360

  I just got my new bb 9360

  I loaded 12 hours as the guy in the store

  but when I took it off it died within a period of 4 hours I of course used it implementation ect it is normal?

  Hello

  Take a look at this Blog to help BlackBerry here: extension of BlackBerry 6 and 7 BlackBerry battery life http://bbry.lv/piFj6f

  Thank you

• BlackBerry smartphone blackberry curve 8520 using gmail - can receive NOT only send emails! Help, please!

  Hello.

  I've been using gmail on my blackberry for a month without problem, it all comes right to the Inbox on the main screen of the phone.

  Today my Blackberry ceased to send emails but still receives them. When I try to delete anything in the Inbox, it just gives them a star 'yellow' but does not remove them.

  How can I solve this? I'm really desperate!

  I tried to remove the gmail account and start again, but it does not work. Or ask servicebooks.

  Any idea?

  Hi and welcome to the Forums!

  I suggest the steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones blackberry 9360 problem re install app

  Hello!

  I just bought a new BB and move all the apps from old to new, I decided to remove the whatsapp and then reinstall via the app store of BB, but sth is wrong when I select to resintall the app just says 'wait' and nothing happens, how do I fix it?

  Thank you

  riosbb1 wrote:

  Hello!

  I just bought a new BB and move all the apps from old to new, I decided to remove the whatsapp and then reinstall via the app store of BB, but sth is wrong when I select to resintall the app just says 'wait' and nothing happens, how do I fix it?

  Thank you

  Hi riosbb1,

  Please perform hard reset by pulling your battery while turned on your BlackBerry and back again in a few seconds. Thank you.

  Good luck!

• BlackBerry Smartphones Blackberry 9360 Curve will not send e-mail

  It can receive email, but not send it or return.  a red square clock is displayed.  Popular clues.  Thank you.

  I took the battery out, then in, resent and it worked.

• BlackBerry Smartphones Blackberry 9360 with clock freezing point Curve every few minutes?

  Hiya,

  I have this problem with my BB C 9360. It does this when I have NO background running application except the ubiquitous five - BBM, MSG, calls browser (do not use!, but it is just there still-_-) and home. There is no white behind the clock widget screen, but sometimes, when she disappears a white creen flashes, like, a second and then my BB starts frantically trying to do things, he was invited to before freezing - it's frustrating and I'm worried - it is barely 2 months old!

  I looked through forums and other things and everyone says its cos of the apps but I have 1 single extra application on my bb and I actually removed 2 apps it is came with; PPL say it's because of the memory full, but I only have about 300 songs and 100 photos on a 16 MB Memory Card o___O

  He started last week and gradually started from 1 - 2 times per day for 1-2 times every 5 MINUTES this morning, while I was trying to delete some MSG and using bbm surveys

  HELP I don't know what the problem with it...

  in the browser options = clear the Cache, clear the cache in all the other apps that have a cache, also on the home screen press and hold the ALT key and press LG LG then optiions clear log. should accelerate and stop the gel as well

• BlackBerry Smartphones Blackberry 9360 Curve will not receive any e-mail

  I am confused, tried a number of things, but without success.

  I started yesterday to this mobile service, the phone is an old phone company but my child used with the same service for a year. I bought a new sim card for it. Everything else seems to work.

  I can send emails with the BB device but it willl not receive emails.

  I'm with Bell and sympatico e-mail use.

  I called the technician of Bell and he accompanied me the steps to switch to IMAP. @bell.net but the

  e-mail adjustment function doesn't have an "Advanced" tab  I follwed Bell online help and it shows this "Advanced" tab

  below "synchronization" in the e-mail settings.  I don't have this tab.

  While setting up the email, I get an error message that my e-mail account information is incorrect, but I checked and rechecked and it is not bad... so I re - enter the password.  Then I got the email of Activation Server with "congratulations you have correctly set up to...» "you email and should begin to receive emails in 20 minutes.  But no e-mails arrive... I can send but no e-mails arrive.  In addition, the emails are not displayed on my account online.

  It synchronizes only address book.

  I tried to wipe the device and starting over... twice.

  I tried without decommissioning the phone of 7.1 in 7.0 software.

  I tried to go to the e-mail to integrate with the BB browser, I get an error.

  I tried to return the Service directories.

  But without success.  I'm about to ditch BB, but want... ideas? Call me a BB technician? Help!

  Thank you

  Joe

  He now works for unexplained reasons.

  Its now 2 days after the start of the service with Bell.

  I deleted the email account for the nth time (do this time 6 or 7) but this morning NO error message.

  He has no explanation.

  I tried to configure an AOL e-mail and... HE has WORKED with no error message.

  Then I tried setting my Sympatico email upward but delete the synchronization, and now I get emails. WOW, its been a crazy 2 days I had to buy a new BB.

  Not sure if sync address had nothing to do with him because I was getting the same AOL installation error messages.

  Just happy that I can receive e-mails.

  I think it had to do with the service and Bell... but who KNOWS! Ecstatic!