Smartphones blackBerry BlackBerry Priv OS10 update

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• BlackBerry Smartphones Blackberry Priv bricks during update MM

  Hello everyone,

  As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

  As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

  I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

  Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

  Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

  Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

  So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

  Thanks in advance.

  OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

  In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

  -Low volume + button.

  -High volume + button.

  -All buttons pressed at the same time.

  But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

  The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

  Thanks to all the members of the BB community and have a nice day!

• BlackBerry Smartphones Blackberry Priv on heated

  I bought a Blackberry Priv and becomes heated vey fast. I did all the updates and it has improved a little but not much. BlackBerry goes out a permanent fix or I would stay on the phone?

  Reset< to="">

• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Curve Smartphones blackBerry 3G fail update

  Nice day

  Who can help me. I have a Blackberry Curve 3 G / 9300.

  I want to upgrade the software to OS6.

  When I'm trying to update, he caution me only active users can only update the software.

  How can I fix this thing

  Hi alexrusu,

  You get the message: "BlackBerry Device Software updates are only available for BlackBerry smartphone users with a subscription to the active BlackBerry service?

  Do you have a data service provider wireless plan?

  If this is not the case, this article should provide more information. http://bit.LY/geuN0Q

• Smartphones blackBerry [PRIV] 'No Service'

  I have a Priv and beginning on Friday, September 16 I started having this problem 'No Service', with tangential versions, including "no SIM - no Service".  I've improved the marshmallow in June, really didn't even know that I did at the time.  And they probably had more recent updates but I don't keep track.  I got on the phone since April and it worked perfectly until Sept. 16.

  If I get into a zone where connectivity plunges 'No. Service' it forces me to physically change the location of the phone, and then restart the phone to find a signal.  One of the dead for connectivity zones happens to my home office, so I can make is more calls and texts while working.

  I had a passport, which I loved, but changed for the Priv because the passport had no supported applications.  I love the Priv and want to stay with Blackberry, but if it does not get fixed I'll have to make a change.

  UPDATE

  The fix for this problem that summer added to the KB below.

  38530 "No. Service" appears on the AT & T PRIV > http://blck.by/2fMB1kX

  Thank you all for your patience!

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• Smartphones blackBerry 9900 brick update

  My camera got bricks to update. Stuck at "connecting to the boot ROM. Device is dead, does not answer something, says the Device Manager to change the settings in the control panel computer followed the steps, nothing helps. Device connection and reconnection does nothing, battery pull does nothing, the Device Manager can wake the phone.

  PLEEEEAAAAASSSSSEEEEEEE HEEEEEEEEELPPPPPP!

  Hi and welcome to the forums!

  Try following the steps on "detection of force" your device.

  Thank you

  Bifocals

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones Blackberry PRIV battery drain &amp; heating problem

  Hello Blackberry, team

  I bought PRIVATE released last week from classic BB. PRIV has severe heating and battery especially drainage problem while loading and between 100% and 40% of battery (drains 60%) in 1-2 hours.

  Note that I do not use heavy duty applications and it heats up even when kept or wait (especially during loading).

  My Apps are up to date

  Operating system is up to date

  I have restored several times, but still have the same question (even if no other apps are installed).

  Question: Is it a solution to this? BlackBerry is working on it or just forget it and move on to other brands?

  Finally and above all, I'm on Blackberry for the past 12 years... I really hope they take their clients seriously around the world.

  Hey parthz8,

  Sometimes it happened while the load when I got 5.1.1 but now with Android M 6.0 seems to be fixed.

  What I was doing when it was happening, it is to reset the phone with the power button for 10 seconds while it was still connected to the charger. Sometimes a couple of reset is necessary

  Ice

• BlackBerry Smartphones Blackberry Priv

  Hello

  Someone knows when the private Blackberry will be available in Germany, Frankfurt @ the store of popup.

  BlackBerry has made any announcement of availability.

  You can register for the Priv here ads:

  pre-registration to the www.blackberry.com/PRIV page

  How to register in advance for the latest PRIV

• BlackBerry Smartphones BlackBerry PRIV: amps support

  Hello

  first:

  I did not yet find a forum for the new PRIVATE of BlackBerry. It would be very useful to have to ask pre-sales questions like mine like you already accept them pre-orders. That way I wouldn't need to post in the wrong forum, as I am doing right now...

  Now the real question:

  Does PRIVATE BlackBerry support amps?

  I expect to support it, of course, as also the other current BlackBerry phones, but I wanted to just make sure before I decide to buy it.

  Best regards

  Andreas

  Hi @ab-tools

  I can confirm that PRIV contains AMPS support. I hope this helps!

  Thank you

• BlackBerry Smartphones Blackberry Priv and Fuji Instax share App (needs to control WiFi connections)

  Hey all,.

  as I have found no e-mail address to communicate directly with Blackberry on this problem (I hate to use Twitter, their support is atrocious (using answers pre-formulated to 'help you')), I hope I can find help from you guys.

  When you use the 'Instax Share' app to print photos from my private, it does not work.

  First, you will need to connect to the printer via WiFi (this step works), but I can't change the printer settings in the app. Can I not send my photos to the printer.

  When I try, I get the error message "no printer not found", even though I am obviously linked to the unit.

  When you check the extended permission settings, the field that would allow the application control WiFi connections is gray. The only parameters that can be modified are access to contacts, memory, taking photos and video and GPS.

  Anyone got a good idea on how to solve this problem?

  My guess: Priv Android is coded too sure. Furthermore, I use Android 6.0.1.

  P.S.: the application works on any non-Blackberry-Android phone (rooted and without root).

  OK, so to clarify, this isn't a device of BES. In addition, you can control completely independent WiFi connections on the device. But the application cannot control the WiFi connections, that he must perform in order to function. Fix?

  If it is accurate, then it continues to point to the application itself, not the device or the device OS... When you installed the application, he should have asked approve you a variety of security access so that it will run... If you do not approve those, you have limited it. If she has not asked for approval, then the application developer needs to fix this.

• BlackBerry Smartphones Blackberry priv, status bar icons

  My status bar shows double icons and they throw over each other in a weird way. Everyone knows about this problem? Know a fix? I don't know how to add a screenshot image to this post...

  contacted directly supported blackberry via e-mail. These measures have helped reset it.

  1 settings > Apps > BlackBerry Launcher > press clear data for first, then clear the Cache, stop, claire is default.

  2. go to the game store > tap on three lines on the top left corner > tap on my apps & games > select BlackBerry Launcher > if there is an update available, please perform the update.

  3. change the default wallpaper. Settings > display > Wallpaper > Wallpaper > select default wallpaper.

• BlackBerry Smartphones BlackBerry Priv typing Lag

  Hi guys, I am using this fantastic Priv for almost 3 weeks. Lately, I've noticed you meet large emails on Blackberry Email, typing seems to be trolling (key virtual and physical). alphabets takes some time to appear. However, when you compose new emails, I have no problem. I was wondering if someone the same experience. Thank you cheers!

  Could not agree more. Finally I have to reset the device again and the issue no longer exists. Thank you valer466.