Smartphones BlackBerry "BOLD" blackBerry memory

I have inserted the 16 GB of memory in my "BOLD", but how do I know it works? Is there a way I can check it out?

They have a BB 101 on this website to familiarize yourself with the phone.  If you research your options, it will indicate whether or not it has been activated.  Also use the desktop software that comes with it.  In addition, once plugged into the PC see you the phone and the memory as a reader of memory card or jump drive what ever you want to call it.

Mike

Tags: BlackBerry Smartphones

Similar Questions

  • Smartphones blackBerry memory card question

    I want to delete everything on my memory card 2 GB SD. How do I do this on my BB 8310 curve? And which will remove all the songs and the names of the songs out of the list of songs of music and media? Thanks for the help.

    Use the Options > Media Card > Menu > command Format, and yes it will completely erase ALL the music on the map card. If you have music on the device's memory, it is not clear that.

    Similarly, playlists, etc., are stored in the device memory. But after that you have the formatted card playlists should clearly where the songs on the map of support have been removed.

  • BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

    HELO everyone

    I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

    It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

    During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

    Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

    Thanks to you all I'm waiting for your helpful solution.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry device software upgrade, does not (Bold 9930)

    Bold 9930, Verizon,.

    Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

    7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

    The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

    I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

    I tried to load my old device software but the Desktop Manager will not allow him.

    I reloaded software device 3 times, always the same behavior, always the same error at the end.

    I'm out of ideas.

    Any help?

    Hello and welcome to the community!

    brunostyle wrote:

    I tried to load my old device software but the Desktop Manager will not allow him.

    This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry Bold 9700 APP ERROR 200

    Hi, I have a problem with my Blackberry 9700 and it has a message of 200.i ERROR APP try to restart in safe mode but it would'nt work, I am trying to delete third-party application, I used to download from the internet, but my work phone stop... I also try to update the software but the problem is the memory is full, I can't remove applications to make memory because the phone stop working and the screen, you will see only error app 200... Please I need you help... Thank you!... My model is Blackberry 9700 PIN: 21F447D0 OS: 5.0 Bundle 726 (v5.0.0.442 platform 5.1.0.121)

    Hi joey14_april

    Welcome to the community,

    Please try to force detection of the smartphone BlackBerry® by using the application loader tool. Take a look:

    KB10144 . How to force detect the BlackBerry smartphone with the Application Loader.

    Try it and tell us.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Problem with icon disappears blackBerry Smartphones Blackberry Bold 9780

    Hello

    I hope one of you whistle may be able to help me.

    I have a Blackberry Bold 9780, I use v.6.0.0.294 on o2 to the United Kingdom.

    Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...

    App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.

    (not sure if there are other icons missing these are the only 2 that so far, I've noticed)

    He said: I'm running the latest version of the software, so I don't understand what is happening.

    I rebooted several times, no luck.

    I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.

    No matter what valued Advisor,

    Thank you!

    Hi Mononoke,

    Cause 1

    4.0.0.63 to 4.0.0.65 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.

    Resolution 1

    The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

    1. Open the BlackBerry browser on the BlackBerry smartphone.
    2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
    3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
    4. Check that BlackBerry App World is located on the home screen.

    Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 6.0.0.706 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.

    The BlackBerry OS 6 versions 6.0.0.706 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.

    For more details see the KB articles below-

    • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  • BlackBerry Smartphones Blackberry Bold 9000 used to synchronize via USB

    My fine version 4.6.0.12 installed blackberry Desktop Manager software, but it used to sync with my BB 9000 via a usb cable. I have Vista with SP1. After that I connected the device to the USB port of the operating system installs drivers BB and fails to install blackberry. If I log in as mass storage works fine, I can see the device and its data. Any ideas? I can't find a USB driver for the BB 9000

    Thanks for the reply:

    When I connect via USB the BB Bold 9000 to the windows computer fails to install a driver for the Smartphone "Blackberry" in windows update detects a driver, downloads the driver then come back with a message that there is a problem installing this driver contact manufacturing.

    hope that helps

    concerning

    Jorge

  • Smartphones blackBerry "BOLD": cannot open attachments to emails or send emails

    I have the "BOLD" and it works very well for a month. Then, I got my Peral (an old that I dropped in the snow) to finally turn it back on and used the Fund Manager to transfer my contacts and settings of my "BOLD". Once I did that I can no longer use my "BOLD" to send emails or open attachments to emails. I get e-mails very well however. When I try to open the attachments I get the message "cannot perform more demand. Service book information not found ".

    First of all, what is the book of service? because I saw another post saying try to reset but I don't know how I could go about this.

    Secondly, any ideas on what I could do to make it work again? Is there a system restore? Or restore default settings to get rid of the changes I made when you use Desktop Manager to update my settings?

    Thanks for any help!

    Hello

    On the Blackberry will first of all for advanced options options-host routing tables-press menu key and select Register now.

    You will receive an activation message. You are now properly registered with the network.

    The next thing is to send service directories. A service book contains information that configures the interaction between smartphone BlackBerry with the BlackBerry Infrastructure. It also allows specific services for your BlackBerry device.

    In the Blackberry, use the email Setup icon and log in with your username and password and send service directories.

    The attached link has pictures to show you how. You will receive an activation e-mail for each account that you have configured on your device.

    You should now be able to send and receive emails and open attachments. Test it to make sure it works.

    If you find that you can send and receive but not to open attachments, the second link will show you how to reset

    your Blackberry attachment service.

    Thank you

    Bifocals

    Don't forget to adjust your thread.

    Put the check mark in the green box containing your answer! Thank you

    Service books

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15402&sliceId=SAL_Pub...

    Spare part if necessary difficulty:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04279&sliceId=SAL_Pub...

  • BlackBerry Smartphones BlackBerry Bold 9700 error 507

    I was updating my blackberry put new software on it and while it was going on my computer stopped mac and the 507 error came to my phone. I tried reaconecting of blackberry desktop software to repair. but as he begins to repair it not to do it, he says that he can't do. I need help ASAP please

    Hi Shawn_virk

    Welcome to the Forums of the BlackBerry Support

    Error 507 means that there is no OS on your device, follow this Knowledge Base to load the software on your device:

     KB19915 : perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer.

  • Smartphones blackBerry 9650 "bold" to fly

    Hi good day everyone. My blackberry can protect still work them if my blackberry phone is stolen and wiped clean of all the date in it?
    And is there a way to actually track a stolen blackberry if the GPS is not on? If someone stole your blackberry and he knows he can be followed, it will definitely stop gps.

    Unfortunately, no phone has theft protection.  Among all the platforms of smartphone, BlackBerry remains the leader in security.  If you have BlackBerry Protect installed, the chances of someone else do your phone if you select features to protect immediately after the robbery are slim to none.  Even without protection installed, if you lock your phone with a password, person NOT be for that phone without entering the password.  There is no way around it, not even RIM can crack a password and have access to your phone.  Ten failed attempts and BAM, your phone has nothing left on it personnel.

    I'm sorry to hear about your situation.  Remember when your BlackBerry phone is correctly configured, you hold the safer smartphone on the planet.

  • BlackBerry Smartphones Bluetooth Bold 9700 OS6 latest Dead

    Can someone help me pls on this...

    I m not able to activate bluetooth on my laptop... If I can get the bluetooth OFF / ONE tab when I tab the OFF button ON the screen freezes for a while (as if a process is turned on) & and then back to OFF position. I reset completely, but the problem persists. Although I don't know if this happens due to a driver missing or another of Mr. bug have tried all ways to connect but bluetooth function seems dead

    Pls help me find the bluetooth normal running

    Thank you

    Manish

    Hello!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try to activate the BT... If so, then think... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    If BT does not work, then you can have some serious corruption of OS level, for which a clean reload of the OS could be the cure.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

    Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

    Hello

    Thanks for the confirmation!

    Regarding your question, there is already a Knowledge Base article that is associated with this error:

    KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

     

    In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

    To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

    KB10040 : How to view or delete the application installed on a blackberry smartphone

     

    Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

    Please try it and let us know of your progress.

  • BlackBerry Smartphones blackBerry 9800 - scroll

    I'm unable to scroll before the initial screen in applications like facebook etc etc.

    Hello!

    Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.

    See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    If this isn't the case, then I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry Media Sync continues to display 'Please connect a Blackberry smart phone' when the Blackberry Storm is connected to the PC

    About a 2 months ago when I would like to connect my (the first storm) blackberry storm to my computer via the USB cable supplied with the phone, I was able to transfer music from my computer (itunes) to the blackberry via Blackberry Media Sync with no problems (open Blackberry Media Sync, connect blackberry to the computer via the USB port and screen Media Sync would change so that I could sync to the blackberry storm music). I didn't even have to install Blackberry Media Sync in December 2009

    But now after I connect my Blackberry Storm to my computer, the screen of Blackberry Media Sync does not change and continues to display "please connect a Blackberry smartphone. I tried these tips I found online:

    1.) several reboots my computer (windows vista)

    2.) update/reinstall Blackberry Media Sync, then by restarting my computer

    3.) reconnection from blackberry to the computer, then open Media Sync

    4.) Open Media Sync first and then connect the blackberry to the computer.

    5.) installation BlackBerry USB and Modem drivers (even if I can't find the USB driver for it under the Universal Serial Bus Controller when I check in the Device Manager when you go to control panel – system and Maintenance – Manager of devices, but I found a v2 COM4 and COM5 RIM virtual serial Port when you select "devices by connection" under display in Device Manager) or are RIM Serial Port virtual v2 COM4 and COM5 drivers I'm looking for?

    6.) go to Options (on blackberry) - memory and make sure Media Card Support, Media Transfer Protocol (MTO) and Mass Storage Mode Support are resolved on 'On', the encryption Mode is set to 'None' and mass storage Mode Auto activate when connected, it the value "Prompt" although I tried to 'Yes' as well. It says I have 785 MB of memory space of the unit out of 879 MB total memory of the device and 7.1 GB of free space on a total of 7.3 GB of Media Card Media Card.

    None of the above tips and troubleshooting tips worked. I also checked the Blackberry technical solution center but I've not found anything there that has contributed to the other. I found discussions forums online, including issues of people with 'blackberry media sync cannot connect to the device' pop up, but I have not had this pop-up. The Media Sync screen remains just the same as if I never connected the blackberry storm to my computer in the first place even if my blackberry storm recharges via the computer.

    Is there something that I miss or have not yet done? What should I do?

    Too bad. I went to a Verizon store and they me remove the battery and turn the blackberry. Worked like a charm and I can now use Media Sync.

    Also told me that I need to update the software of the phone blackberry using Blackberry Desktop software (I have version 4 and need to update to 5) and make sure to choose to back up files when you are prompted during the update or you will lose all files, the media and info saved on blackberry.

  • Smartphones blackBerry REBOOT

    Hi I have a bold 9780 and she seems to have a lot of problem
    it restarts automatically, even when the phone is at rest or during use. Then the battery light automatically fills even when it's not plugged in any supply of electricity and other times shows full charge even when the battery is empty, and this is evident when I reboot the phone by removing the battery. I even updated the phone software and changed the battery, but its does not work. Help, please!

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charge battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem. Note that 'new' and 'well known' are not necessarily the same thing... Although rare, that a 'new' battery may be defective. The best way to do this test is to find an identical BB which has no problems... trade in batteries and see what happens.

    In addition, I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    Good luck and let us know!

  • Missing message from Smartphones blackBerry & Call History

    Without changing options, my BB has decided that he does not want to keep any sort of history of email, SMS or calls.  I checked the General options and I have it set to keep Messages: Forever.

    He does everything first Wednesday night and once again last night.  Any ideas?  Thank you.

    You are facing constraints of memory in your device. Perform the following steps-

    1. Give a soft reset by removing the battery for 30 sec.
    2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
    3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
    4. If you stored your image in the memory of the device to move them to your media card

    Check the below knowledge base-

    Call logs and SMS disappear when the BlackBerry smartphone is low on memory

    E-mail messages are removed from the BlackBerry device

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