Smartphones blackBerry documents to go update

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• BlackBerry Smartphones Blackberry Priv bricks during update MM

  Hello everyone,

  As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

  As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

  I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

  Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

  Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

  Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

  So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

  Thanks in advance.

  OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

  In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

  -Low volume + button.

  -High volume + button.

  -All buttons pressed at the same time.

  But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

  The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

  Thanks to all the members of the BB community and have a nice day!

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Protect issue was updated to Version 1.1.1.73

  Hi all

  If any of you out there have a problem with verification in BlackBerry Protect after the update, I found this on Crackberry.com. The fix works. Thanks JCBrunson. go to this link and follow the blog,

  http://forums.CrackBerry.com/showthread.php?t=734704

  I had the problem of verification. Now it's working. It seems that the update does not update the Blackberry ID software Once you reinstall Blackberry protect, it will update the software for the ID, it will ask to restart and then once rebooted, simply connect to Blackberry protect.

  Thanks for that, that's what some of us have recommended the last day for those who has the problem.

  You can also go to Options > device > application management and remove the BlackBerryID module when you delete also protect them, and you reinstall Protect, BlackBerryID update module will also be relocated.

• Blackberry curve Smartphones blackBerry 9220 does not update

  My curve has been down for weeks when the battery is placed in the red light flashes and stops like a boot loop, however, when I connect to update with the blackberry desktop software I get them all is the red light starts flashing quickly in sequence 1010111 or something of the sort it please help I really need to fix it

  Of course. However, as far as we know, it could be something else. When troubleshooting weird problems from our point of view of the user, we try to test all other possible causes and hope to find the problem is not material and is something we can fix.

• Smartphones blackBerry frozen since the update - help!

  Right, so yesterday my phone has decided to tell me here, it was an update of software available, thinking that it was a good idea I clicked on update. It wasn't a good idea. It froze on 10% for more than 10 hours, not 2 hours, he says he would. So I came here and read a few posts to see if anyone else had this problem and how they were solved. Someone said they shot the battery several times and it worked, so I tried. He turned back, it wasn't on the screen, than it was before, it looked like it would normally when it was locked, except my background had disappeared. I tried to release, but it was still frozen. So I had battery fire again because it was the only thing that would do anything and he re-charge by saying that the update is complete, but everythings gone. I have still my photos but all my applications disappeared, my contacts are gone, everything. HELP ME PLEASE?

  I don't know if everything was plugged you on BlackBerry Desktop Software you pulled the battery, but if not please plug your phone back in your PC and open BlackBerry Desktop Software.  If your phone does not connect, take a look at this article:

  www.blackberry.com/btsc/KB10144 .

  Let us know if that helps you.

• BlackBerry Smartphones BlackBerry storm reshippment? + Update?

  What is the date of shipment for the BlackBerry storm? It is said on December 15, but this is for orders that are placed like today. I ordered mine the day after his release to my Verizon store, but they were out of stock, so they said they will repopulate the 15th day, but since the mines not coming to the store, his entry to the House, when he arrives? Because the site continues to change from the 11th to the 15th and back

  I ordered mine on November 22.

  AND how can I get the update for the storm off the coast of this site if I have an iMac computer? It says windows only.

  War Eagle! -J' had a problem with one of ours and Verizon Customer Support number called * 611. while I was in the face of technical support, the same would work to give you a delivery date on your order.  But the good news is that you will have a more gentle storm, kinder off bugged.  I think that you will be happy that you had the cause of delay, it was not that fun... with all these issues to work around.  But we are hopeful.

• BlackBerry Smartphones Blackberry Bold 9790 OS update 7.1 using a mac

  I have recently buy my 9790 and it now tells me to update to OS7.1.
  When I use the update/support section of the website the file that downloads is not for a mac.
  What I am doing wrong. Can anyone help?

  I downloaded the desktop software that works very well.

  Hi lan1976

  Welcome to the Forums of the BlackBerry Support

  You use BlackBerry Desktop Software for Mac to do this update? Please refer to this Article for assistance:

  How to upgrade your software for device BlackBerry using BlackBerry Desktop Software for Mac

  I hope it helps.

• BlackBerry Smartphones Blackberry ID App world update and battery life

  Hello

  Yesterday, I received a message saying I needed to update my blackberry app world to integrate a Blackberry ID in the new version.  After completing the update, my battery life has been significantly reduced.

  My normal operation autonomy is about 24 to 32 hours.  I got the phone on the charger overnight and after cutting the cord this morning, 4 hours later, I'm at 40% battery, where I should be 90-95%.

  I have not done other updates since the Blackberry ID push, and normally my data usage is low. (IE, less than 300 MB per month)

  You ask what are my options in this case.  I guess I'll have to work on the resettlement of the application through my Blackberry Desktop manager, but I was wondering if there is something I can do in the immediate future.  I've done several soft resets, and it did not help.  I'll do a hard reset (remove battery) and try that.

  Thank you.

  After a few system updates and deleting app world, my battery issues have been resolved.  marking this post completed.

• BlackBerry Smartphones Blackberry Curve 8320 OS update T-Mobile HELP!

  I just tried to install an update from T-Mobile through Desktop of RIM Manager, during the installation, the USB cable was hit, and the phone disconnected from my computer. The computer bed is over the phone. The Blackberry has an image on the screen, it seems to be representative no OS installed with the number: 543 under the image. The phone is on the screen, unless the battery is removed. Can someone help me please?

  Try to load the application with the battery.  It will error out and give a message like "unable to connect to the device during a multi-stage load operation.  Once you get the error, put the battery back in and try again the responsibility of the application.

  See you soon

• Smartphones blackBerry documents to go problem

  Hi all. Just got my first blackberry curve 8900. Why can I not open my files in docs to go. I tried excel sheets, but he said: it is not supported. .my laptop is using office 2007. Any help appreciated. Thank you

  Hi and thanks for the answer.

  I have thought of it. The problem seems to have been that it was an office 2007 document, so I recorded as a "compatible with office 97-2003", and it works fine now.

  The app obviously don't like 2007.

  My next question is however how can I synchronize DTG with my laptop?

  Thanks again

  Ewan

• Calendar of Double of Smartphones blackBerry on "BOLD" after update

  Hello world

  After an update with the latest version on a Bold 9000, the calendar is only in a double room, the configuration is BIS actually, so wireless synchronization is not enabled.

  can someon help me remove the wipe of some double unit calendar?

  Thank you

  I found the solution by myself.

  It is not important what BlackBerry model is:

  1. navigate to the calendar, and then click Bby, go to OPTIONS and enter. Here you have the list of options and the available calendars (color).

  2. then type RSET on your keyboard and you will be prompted to clear all the entries and they will be downloaded from the server. Click OK, and then continue, a confirmation message will appear, click OK again and return to the main screen.

  3. now the calendar is empty. IMPORTANT: If you're on BES will be downloaded calendar synchronization of your mobile operator, if you are on BIS you synchronize with you're Outlook again.

  Hope will help many users.

  flaximus

• BlackBerry Smartphones blackBerry curve 8520 OS update

  Hello

  Can someone pass me a link to the tutorial on how to upgrade blackberry curve 8520 OS?

  Thanks in advance.

  Update of the OS will not ruin the carrier services or commissioning it will update the blackberry operating system.

• Smartphones blackBerry "BOLD" o/s updated, lost all Contacts

  Hello

  New here, but have had our "BOLD" for all the year. Love the phone, works very well.

  Well, I did an update yesterday and when I woke up it all together again, all my contacts are gone. My photos were always there.

  What can I do to prevent this from happening again and is it possible to recover?

  Thanks in advance for any help.

  I think that the o/s version is v5.0.0.822.

  Bill

  Hi there and welcome to the forums.

  First of all, how you perform the update?  Was it through your computer, or was it via an update wireless?  If it's via your computer and Desktop software, then there is hope to recover contact information (and other data on your device).  You can do this by opening the Desktop software, plug in the unit and then select restore on the file menu (on Desktop Software 6.0).  You can then select the location of the automatic backup file that should have been created.  In General, the automatic backup file is located in your folder My Documents.  The file extension is .ipd (if you want to search your computer).

  In the future, the best way to avoid this problem is to always make a backup of your device before an update of the OS.  It backs up all the application data stored on the device (note: it does not save your applications).

  In any case, I hope it helps!

• BlackBerry Smartphones Blackberry Torch 9800-device update problems

  Recently received a notice on my BB Torch 9800 that my device was in need of an update of the software of the device of the RIM. Update I noticed that all my settings have changed. All the programs I downloaded now passwords still need once and all my settings i.e., ringtones, calendar alerts, are changed. I have to go through this every time that RIM indicates that a software update is available? Gives a never want to update. Gets to be a chore.  Initially, it took several attempts to get rid of the annoying alerts, birthday and anniversary repeated that kept appearing on the homepage. Whenever I get a alert now to a text or an email, I begin to receive a list of all alerts birthday, 20 to 30 of them, all over again.  The programs I use, like Poynt and YB (directory telephone yellow pages) are now asking to accept the terms and launch service all over again.  This happens whenever a software update is available, and import these software updates to do?

  Welcome the aggressors!

  Upgrades are not absolutely necessary, but if you are like me, I always have the latest and best on my devices.

  I guess you did your upgrade of the device over the air?  I have yet to try an upgrade in this way.  I prefer the old way via the Desktop Manager or using BBSAK (BlackBerry Swiss Army Knife - a pure small utility app).

  You do regularly backups?  If not, it's something you should do, especially in a case like this where you have lost all your settings.  Any upgrade process should offer you the chance to save your device before installing the new OS.  As I said above, I have not yet tried the OTA Update method, so I don't know how this process works in what concerns the backup of your device.  Whence the back up to go, anyway?  And how get it back you if something is wrong?  These questions alone made me hesitate to use the method of the OTA.

  Anyway, as you have discovered, one of the disadvantages of upgrades of the OS is having to reset your third-party applications.  Unfortunately there is no way around that.

  In summary, if your device does what you want it to do and you're not having any problems, ignore the advice of update and leave well enough alone.