Smartphones blackBerry e-mail and internet problems

Similar Questions

• Problem blackBerry Smartphones MMS, E-mail and Internet

  I have a BB 8520 with at & t... problem I started Saturday at 13:15. I can receive calls and texts but not MMS and no INTERNET. Has spent more than 4 hours total of the phone with the support and at & t since 01:15 yesterday.

  The phone goes to the EDGE (and can receive all) for GSM (can not do everything above)

  It comes and goes (for most will) at home. Where I have never had any previous problems. He said it was a bad SIM card. (huh?) went to at & t store replaced card and the same thing...

  any ideas?

  I should have been more specific.  You should try it in an another BlackBerry.  Different data plans using other models of phone so it isn't really a good test.

  The other thing to try is to use Desktop Manager to do a full backup of your BlackBerry.  Then go to Options > Security Options > Security wipe (or general settings > touch menu > wipe Handheld) and wipe the unit of all it's data.  You can leave the support box and 3rd party applications only (do not wipe).

  Then try the camera again.  See if it is still connected.  If so, then you know that it is a setting on the device or corrupted data.  Next, to restore your data and see if the problem returns.

• 2 Smartphones blackBerry - RIM messages and synchronization problem problems

  Hi all

  I am to place charge of RIM building messages in my Inbox (on the device and portable computer) and they advise me not to move the delet etc. and that the server will process with them (which is clearly not)... what I would do.

  My pocket computer is set up (I think) on a personal account that we do not exchange server?

  Also, when I sync, the process is done up to now and at the stage where it is updated the calendar of the device, it's crashing / stopping... I don't get an error message code... just that it has encountered a problem and needs to close.

  Any advice?

  Thank you

  Take a look on the tanzim post for how to get rid of these messages

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDeviceSoftware&message.ID=1...

  With regard to the Desktop Manager to crash, I would try two things

  1. Delete the intellisync folder, and then try to synchronize again - http://www.blackberry.com/btsc/KB11703
  2. perform a clean uninstall on the software, and then reinstall the software - http://www.blackberry.com/btsc/KB02206

• BlackBerry Smartphones Lotus Notes mail and BB

  We cannot email from Lotus Notes on the BB. We can get the email from Verizon on the BB. We have set up the e-mail account of Lotus on the sprint.blackberry site. Sent us the notice of Activation. One of the two phones, that we even had a few emails, but only for 1 day, but no more. BB said that our Inbox is full on our server to Notes Domino email for these accounts. We have deleted / moved so everything except 20 emails. It has not solved the problem.

  Has anyone seen this problem?

  OK... now I understand better... in your first post, you had thrown me with the indication of the set up something about sprint but also mentioning something on VZW... It was a little confusing.

  FWIW - In BIS, you have the option to configure an e-mail account, hosted by your operator, it is only for your BB ([email protected] or something like that)... the people who use them in general do when their own messaging system cannot deal with internet (which prevents the BIS into it) - they transmit their internal to that account xyz e-mail so that they can see their email on their BB. It looks like your attempt to workaround (though using your account of the ASBL somehow).

  But, in your case, your email system is somehow in the face of internet, so on behalf of xyz is not necessary... good. Confusion cleared. What you try to do is indeed very frank--done in the face of your e-mail system internet via a POP server that integrates (probably it is back-end) to your internal Domino server. Cool.

  But, in order to dispel a little more - your carrier for your BB is sprint (from what I can tell). Therefore, with BIS, you don't have, as you say, "created the account email on the site sprint.blackberry.com" (thus leading to my confusion). Rather, what you've done, it's to create a BIS account on this site, in which you saved the credentials for your POP e-mail account, which is what is needed for the BIS to push emails to your BB. BIS is not a mail-server it is rather an intermediary between your mail server and your BB.

  Oh - another question... What is "quickr?

  Here are a few KB which may come in handy... not knowing what is the POP system, it is difficult to point in another direction. What I would say is remove the conduit BIS and recreate from scratch, using the methodology of integration (for example, via the site BIS of a PC rather than the bis device interface):

  • KB10154 How to integrate a POP or IMAP e-mail via advanced integration account

  BTW - if the Wizard do not configure properly of just put you in your e-mail address and password, then you may have to pretend out to put something wrong... so you will be able to get through the advanced screens and manually enter everything (the names server, the account credentials, ports, etc.).

  BTW2 - Ko above (KB10154) has several links below for troubleshooting steps to take... you might also need those (like these).

  • KB02857 Not able to receive e-mails from a POP3 mail account
    KB02169 Cannot send or receive e-mail messages by using the BlackBerry Internet Service

  You can be sure that your BB is properly registered on your corporate network.

  Registry of HRT:

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (no matter what line is highlighted) > sign up now

  Return Service BIS directories:

  • KB02830 Send the directories for the BlackBerry Internet Service

  I hope that something it will be useful to correct this problem.

  Good luck and let us know!

• BlackBerry smartphones "Blackberry App World is had problems to connect to the server Blackberry App World. "Check your network connections, and then try again.

  Whenever I try to access an application, appworld is a site of the company that send me to appworld I get this error.
  "Blackberry App World is had problems connecting to the server Blackberry App World. "Check your network connections, and then try again.

  I have loaded the bb appworld re have the latest version for my new bb bold 9900, but still the error and then lock up. Power off, and get a message that I had an unknown error.

  People have had this problem since 2010. I never had this problem with my flashlight or my 9000 "BOLD".
  Anyone know what is happening? I also have the latest OS on my 9900.

  Found a solution! Laughing out loud! How delayed. I changed my email in bb code. For example, after changing from one gmail to another account, I changed it back and baaammmm! Problem solved, but do not know why it should be a problem in the first place right?

  Good luck to you guys who do not have the possibility of returning to another email.

• Smartphone blackBerry, adding Gmail to Storm - problem

  PROBLEMS connecting GMAIL in the storm.

  By choosing Gmail, email facility

  I can't configure Gmail on the storm. It is a choice, then it shgould work. Technical support was not able to help.

  When I selected gmail it then asks for my username and password, then when I click nextI get the message after a long period of trying to connect to messaging settings, "your device had a problem connecting to the server, try again" I clicked retry it finally answers the same thing again. Last night and today I got was "We don't have set up [[email protected]]."  Help, please.

  Search Google help I found a script for adding Gmail to a Blackberry, but it does not mention the storm. When I try to leave out the password as it recommends for the establishment myself, all I get is a message that says password is required, and it doesn't let me do anything else.

  Here's the script of Google for Blackberry.

  To configure IMAP for your BlackBerry access, simply follow these steps:

  1. Enable IMAP in your Gmail settings.
  2. From your BlackBerry home screen, select the BlackBerry Configuration icon, and then choose Personal Email Set up. (On older devices, look for the Personal Email Setup icon.)
  3. Select personal email configuration.
  4. Agree to the terms and Conditions.
  5. On the page "Account Setup Email", enter your full email address (including the ' @gmail.com ' or ' @your_domain.com '), but leave the ' password: "field blank. Select Next.
  6. You will see a screen that says: "We don't have set up [[email protected]]." Select I'll give you the settings to add this email account, then Next.
  7. Select Internet Service Provider Email (POP/IMAP), then Next.
  8. Select I'll give you the settings to add this email account, then Next.
  9. You will see "The BlackBerry Internet Service could not configure [[email protected]] email address." Select the provide settings to continue.
  10. In the "user name:", enter your full email address (including the ' @gmail.com '). Google Apps users, enter your full email address at your domain. Then enter your password in the ' password: "field.
  11. In the ' mail server: "field, enter 'imap.gmail.com', then select Next. Google Apps users must enter the name of the server provided; do not add your domain name in this step.
  12. If IMAP access has been configured successfully, click OK.
  13. Below your newly added Gmail address, select Edit.
  14. Select Advanced settings at the bottom.
  15. Make sure that the port is set to ' 993' and 'Use SSL' is set to 'yes '.
  16. Select Save.

  It should now be a new icon in the box to the letters on your BlackBerry home screen labeled with your Gmail address. Once you see this icon, follow these steps to ensure proper setup:

  1. Open box icon.
  2. Open the menu by pressing the wheel or the BlackBerry menu button and select Options.
  3. Select email reconciliation.
  4. Check the following settings:
     • Delete on: mailbox & Pocket
     • Wireless reconcile: on
     • On conflicts: mailbox WINS
  5. Select Save.
  6. Check our customer recommended settingsand adjust the settings of your client as needed.

  I have gmail and it comes through my storm, no problem.

  Go here: http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email (they appear towards the bottom of the page) to find your carrier's Web site, then go to the website and create an account.

  Once you're connected, you can create/edit/delete emails from here.  You can also create e-mail filters (for example, gmail, no download of mail sent).

• BlackBerry Smartphones BlackBerry message memory and SIM card are full! Please delete some SMS messages.

  Hello

  typical - just that I was looking to upgrade, I get the following message on my Torch 9800:

  "BlackBerry message memory and SIM card are full! Please delete some SMS. »

  There is a lot of space on the card in the device memory and press. I have deleted many texts and have removed the battery (several times), but the error keeps coming back.

  I am able to text but can't seem to receive - although copies of text messages that I send continue to be saved. I'm having no problem with other forms of e-mail (for example, WhatsApp, Twitter).

  I looked at 3465 Knowledge Base, which advises to uncheck the option "Leave Messages on SIM card", but this has been disabled throughout. (I checked it and saved out of curiosity, which allowed me to receive text only test that I then just sent myself, but after the error message is returned and no other text would come through...) I came back to this area being disabled).

  Any help to fix this would be greatly appreciated.

  When you say you deleted text messages, how have you deleted and how do you think that you have?

  I suggest making a backup with BB Desktop Software. Then, you can use it to do a selective removal of just the basis of message text and see if you can receive messages after that. If you did the backup you can always restore text messages on the device if you want to, although he will crush all new messages on the device.

• Disappearance of Smartphones blackBerry e-mails, which has a * permanent solution?

  Every week or two, my Blackberry just up and decides to remove 80-90% of my Inbox. Now, I am well aware that this is happening because my integrated device memory ate, and I took the steps as much as I can to fix it, for example delete apps I don't use, pass all media to the microSD card, etc, but it is not enough. The 64 MB on the device is just ridiculously small for now, day & age. RIM did nothing about it? I don't understand:

  (1) why the Blackberry decided to remove SO my mail when it is out of memory. Why can't he just delete say 10% of it at the same time?

  2) why Blackberry cannot use my microSD stick (I have a 1 GB additional there!) to organize the email & apps? I mean, I'm not taking scads of photos & storing hordes of songs! I am a user of the company, and I want to store tons of old emails in order to search and reference them when I am not at my computer!

  What are the plans of the RIM to fix this? I'm pretty fed up with it. It's a horrible design flaw being so much additional memory wasted (my entire microSD card!)

  Is that what I do on myself, without intervention of the RIM and without constantly micro - manage my device memory?

  Hi and welcome to the forums!

  "The 64 MB on the device is just ridiculously small for now, day & age." RIM did nothing about it? "I do not understand:" you can upgrade phones, RIM is on improving:

  The "BOLD" also packs a new microprocessor Intel PXA270 624 MHz of horses for performance smoothly, compared to 312 MHz in previous models. There are also 128 MB memory flash and 1 GB of memory shipped with the option for expandable memory with a microSD/SDHC slot for a total of 16 GB.

  Your questions:

  (1) Blackberry lights in mode 'rescue' when extremely low memory. The emails, the call logs, texts, are considered "non-critical".

  files that can be deleted if the Blackberry can take in charge the important functions of phone calls, keep your calendar, contacts, etc..

  This isn't a "design flaw" is a well thought of preservation of the function of the device.

  (2) the basic concept of the Blackberry was flash memory, like all devices before the advent of high-end of the memory cards.

  (3) the link below is to maximize the memory of JCLARK. This set of procedures if followed will give you more available memory to use as possible.

  (4) Please remember that it is a Smartphone, not a laptop. You won't have to "micro-manage"your memory, but you don't have to maintain.

  a awareness of the unit limit and respect the parameters. Like any other device that you use.

  Follow the procedures described in the guide and judge the performance gained. If it is not adapted to your needs focus on upgrading to a "BOLD".

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/112029-losing-call-logs-SMS-emails-opt...

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• Smartphones blackBerry e-mail account is not Accessible

  I have Verizon as my carrier and @SBCGlobal as my email account.  I received the message after the Friday at 17:00 - this email account is not currently accessible by your Blackberry device, so you can experience a delay in email delivery...

  Reading other forums, they said to go to my email accounts and check.  I did not see an option "validate".  Any ideas on how I can get my return e-mail link?

  Read further in the forum and noticed that someone had the same problem.  I removed and re - add my e-mail address.  Problem solved.

• Help of Smartphones blackBerry, e-mail coming in bizarre

  My mails are truncated and all weird.

  This just started happening.

  also I can not register on my phone to a Blackberry ID.

  Welcome to the forums, swsiren!

  For your first question, please try a hard reset... with the unit powered on, remove the battery for a few minutes, then replace.  Failure to correct the problem, try to remove and then add e-mail accounts.

  Regarding the BlackBerry ID, please uninstall AppWorld from your device (Options > device > application management, select AppWorld, then delete).  Your device will require a reboot to completely uninstall AppWorld.  Once the device has rebooted, go to the www.blackberry.com/appworld and reinstall AppWorld, then try again to create your username.

• Start button gives only 2 items now: e-mail and internet

  Original title: Start menu problem

  I'm working on my shared computer and the Start button only gives 2 items now: email and internet (since I have done something); all programs still shows everything but the rest of the items in the list no longer appear. Is it possible to recover?

  Hi James Scala,.

  You can try these steps and see if it helps.

  a. open the taskbar and properties of the Start Menu by clicking on the Start button, clicking Control Panel, appearance and personalization, and then clicking the taskbar and Start Menu.

  b. click the Start Menu and then check the following options:

  > Select the Store and display recently programs in the start menu check box.

  > Select the Store and display recently opened in the start menu and the box items taskbar.

  c. click OK.

  For more information, you can also consult the following article:

  Customize the start menu

  Hope this information is useful.

• mail, and imap problem Vista - Windows account IMAP AOL will not send or receive any

  I have the same problem as Marie-Claude.  Windows Messaging will check two email accounts, but the aol imap account will not send or receive, and it is my primary email address.  I have a security zone of windows asking for my username and password which will return an 800cccd91 error (I think) and the message that they are not valid.  The user name and password work fine by going directly on aol.com.  I turned off my avg antivirus mail and makes them require a secure password is not checked in the properties of the account.   I first noticed this problem yesterday after I had changed suppliers for remote access, but with aol imap is the only thing affected. My virus programs and spyware are up-to-date. I've seen several references to this same problem and the only other thing that I've seen mentioned that I did not is to remove and reinstall this account. If I do this, it removes all my emails stored under this account in windows mail?  What this has to do to my other computers running xp and outlook?  Other solutions?  Thank you

  Delete and recreate an e-mail account in Windows Mail lost all the data. You would only on the affected computer. Be sure to restart Windows Mail after deleting the account and before recreating the account.

   

  If no improvement:

  Your AVG antivirus has probably been installed with its default installation option that installs an email scanner. Just disable his e-mail analysis

  is not a sufficient remedy. Uninstall AVG and then reinstall, but select 'custom' install, which then allows you to deselect install his embarrassing email

  scanning module. Better yet, replace it with the free Microsoft security program:

  http://www.Microsoft.com/security_essentials

   

  Gary van, Microsoft MVP (Mail)

  "haves" wrote in the new message: * e-mail address is removed from the privacy... *

  I have the same problem as Marie-Claude.  Windows Messaging will check two email accounts, but the aol imap account will not send or receive, and it is my primary email address.  I have a security zone of windows asking for my username and password which will return an 800cccd91 error (I think) and the message that they are not valid.  The user name and password work fine by going directly on aol.com.  I turned off my avg antivirus mail and makes them require a secure password is not checked in the properties of the account.   I first noticed this problem yesterday after I had changed suppliers for remote access, but with aol imap is the only thing affected. My virus programs and spyware are up-to-date. I've seen several references to this same problem and the only other thing that I've seen mentioned that I did not is to remove and reinstall this account. If I do this, it removes all my emails stored under this account in windows mail?  What this has to do to my other computers running xp and outlook?  Other solutions?  Thank you

  Gary van, MVP (Mail)

• Hang up during, connect and internet problems on laptop HP15-g019wm

  My portable computer product number HP15-g019wm F9H60UA #ABA has been suspended on the black welcome screen after logging about two minutes before opening on the desktop. My mozilla firefox is slow to open and does not connect to any websites other than the home page. It is upgraded to the latest version, when I first tried to open it and then it opens slowly. Google chrome opens quickly but then freezes when I try to go to another site. My computer is running windows 64 bit system 8.1. Anyone know what could be causing the issues off the phone and internet on my laptop? I was able to connect and browse the internet very well last night, and these problems just started to happen this afternoon. Any help would be appreciated.
  Thank you.
  Lynch10

  He seems to have been a problem during an update, as everything ran as usual on Sunday and continues to do so.
  Lynch10

• BlackBerry sudden Z10 and serious problem with Z10 NEED HELP Please

  I have a z10, one of the first who came out in Toronto (if it is one)
  (difference), a few hours ago, I fell into a serious and sudden
  problem.

  I was able to swipe left and right between the pages of apps, even fall down
  Since the Summit, but I cannot open anything, not even not making a call or settings
  Options.

  Any time I try, for a fraction of a second, it looks like its about load
  something then nothing. (image slides to the right quickly and goes back
  each attempt)

  So I first did a reset, same problem, so I did a battery pull (15 minutes) and the problem is.

  I tried via USB to do a backup on blackberry Manager and maybe do a
  Re - install everything, but when I was invited to the password
  my camera on my PC, it told me that it was (I use a wrong password
  This blackberry on my computer 4-7 days a week, twice a day sometimes for an
  year and I have never miss typed my password, nor have I changed it)

  After trying everything to make sure that the first letter was maybe upper/lower
  cases, even my other possible phone password, nothing worked...

  On the 5th unsuccessful attempt my phone prompted me to type "blackberry", which
  I did, then I typed my password on my phone that I type in about 15 times
  one day because I put my phone in a lock in 5 minutes and has always said that he was wrong... I'm no attempt of 9/10 on and lost
  for options.

  Please if anyone can give me any suggestions, or even how do I back up my phone
  and now, or I have a previous backup of whipe form 4 months ago that I
  I wouldn't come back in the worst cases.

  Thanks in advance for your help

  Well... If you are in 9 out of 10 here and you don't mind not to restore your device, then enter the password again once and then the device should enter the device wipe mode. That will reset your device to factory setting and then you can start fresh by reloading your backup made the earlier

• Blocked Smartphones blackBerry e-mail service

  Hello

  for an unknown reason my access to my emails and internet on my curve was marked "service suspended". #

  I contacted my internet provider and have been advised that as tests (and indeed the fact THST I can access the internet & emails on my laptop proves it) all show ok connections that the fault must lie with Blackberry

  Help please!

  Yes.

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.