Smartphones blackBerry Internet e-mail not activating account

My BB Bold 9780 went recently slot software wipe out and then had the software downloaded due to questions of JVM error and an error 102 blackberry. Since then, I was not able to get the email set up wizard to accept my password so that I can activate my personal email account. I have a data plan, so this isn't a problem, but whenever I try to log on I get this message "sorry, cannot conigtue your session.» Please log in again. "I tried several times, have sent the registration again then rebooted nothing doesn't. Help, please. I'm tired of this works is not after my accident of blackberry about 20 times in the last 5 days.

LKSD wrote:

Hi, was able to do steps 1 and 2 and deleted the service book, but I can add the service book as always, it detects my email address and requires me to login, but there will not accept my password.

The password he needs is not your password by e-mail. It is rather your password BIS, that you may or may not have implemented with the same credentials as your email address. If you do not know your BIS account credentials, then you must contact your service provider to manage the account for you.

Tags: BlackBerry Smartphones

Similar Questions

  • Servers blackBerry Smartphones Blackberry Internet and business not connected

    Hello

    I have a Bold 9900, v7.0.0.585 and Sunday I lost the connection to the Enterprise Server and Blackberry Internet Service. Displaying status is "not connected". I tried removing the battery several times and also tried the SIM card in my old Blackberry phone but get the same question. I did a test of activation of the radio and got

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

    Good luck!

  • BlackBerry Smartphones Blackberry Internet Service does not work because of alleged network problem

    Service provider changed APN on cellular network of 'internet' to 'without limitation' and since then, BIS does not work and the host Routing Tables are empty. The AFN was changed no doubt, but still not BIS. Changing TCP/IP settings had also no effect. Service provider has now said that RIM should fix things, one server RIM and asked this, but it doesn't seem to be any progress and whenever I call customer service, I have to explain the whole story. Swopper SIM with another phone with works by BIS, so the phone itself is very good. Any suggestions on how to fix this?

    It is now almost a month and there is simply no progress to solve the problem. I was told that RIM would contact me directly, what has not happened. Should I cancel BIS on that number and activate it on another?

    This seems unnecessary, but may be the only solution?

    Hi all, the problem was solved today by a brilliant person who found the AFN is not correctly set up - after so! many technical support confirms that it was fine.  I guess it may have as some misspellings that are so obvious, you can just find them. After more than a month, I'm just relievd and grateful!

  • Smartphones blackBerry Internet browser will not work

    Hey I was wondering if someone can help me 2 days ago my internet browser on my blackberry 8520 no longer works now I can't on the internet on my phone at all.

    Is it a problem with blackberry or my network service, because every other app tht requires internet works fine, I get my emails very well and bbm is still working as well as other im services I use so im very confused?

    Can anyone help?

    ainemcc85 wrote:

    Hey I was wondering if someone can help me 2 days ago my internet browser on my blackberry 8520 no longer works now I can't on the internet on my phone at all.

    • Open your BlackBerry browser.
    • Press Menu > Options.
    • Click Cache operations and CLEAR the cache of the history and content.
    • Now, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

    Please let us know if that helps.

  • Smartphones blackBerry Internet browser does not

    The Web browser on my phone did not work. Whenever I try to load a page, it is not complete loading. What could be the problem?

    Try this: open the browser, press the Menu key > Options > Cache and clear cache operations.

    Now restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

    After that return, you are running, try the browser again.

  • Smartphones blackBerry Internet browser does not support the different ports of problem...

    I'm a computer programmer who needs access to certain IP addresses on my network from the outside.  He kick back for me: 8080 unsupported.  Clues as to why this is happening and y at - it a cure?

    Thank you

    Mike cope

    This document has got to be updated. Port 8080 is the port that I am connected. I opened the administration remotely on my router, which was on port 8080. I then tried to connect via my "BOLD". Note that WiFi was off. It connected properly.

    Note that I was not using https. Your using https? Maybe is the combination limited?

    I used 4.6.0.266 (451), in which case there might be a difference.

  • BlackBerry Smartphones BlackBerry Internet Service - need to reset the password for the e-mail account

    My email has been hacked so I put a new password and added security.  It's all good.  But the e-mail messages are not delivered to my blackberry until I have validate the new password on BlackBerry Internet Service.  I can't access the Internet Service of BlackBerry - on my device, under settings, email accounts, Internet e-mail, he asked my user name and password.  I can't find that neither can I find a way to create one - I tried searching the BlackBerry site and my site provider of wireless (AT & T), but in vain.  Help!

    Try here:

    https://bis.na.BlackBerry.com/HTML?brand=mycingular

  • BlackBerry Smartphones Blackberry Internet Service account

    Hello world

    Well, despite the try, this beginner could not get his BlackBerry has returned to the shop and returned to the use of his sad little nokia. I wanted to ask you one last small question before saying goodbye.

    When I first set up my Blackberry, I created a Blackberry Internet service online account. For the life of me, I don't remember exactly why I did this, but in any case, I went to the login screen Blackberry Internet Service (in an attempt to remove the account now that I have returned my phone), but it doesn't recognize my username or my password. It's not a big deal, but I'm a tidy soul and wanted to delete the account. My question is this: I erased my Blackberry before returning and have subsequently changed the passwords for my email accounts: if I still have an account somewhere BIS, Blackberry, in theory, will always have a link to my email accounts? I hope not.

    A special thanks to JSanders who helped me when I had problems.

    Now, bye

    Eve

    Hello

    You did almost everything you need to clean things up. Change your real email passwords will prevent BIS to access these accounts, even if a BIS account should always exist. To actually eliminate the BIS account, you must contact the support by which you created it... carriers manage BIS accounts for their customers. See this KB for all steps will need to be made when you transfer a used BB:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    As to why you first create an BIS account, see this FAQ:

    The last account in the list is the BIS-level account... you have BIS to enable these services.

    Good luck!

  • BlackBerry Smartphones BlackBerry Internet Service and Blackberry Enterprise server: not connected

    Hello!

    I am currently a user of the Blackberry Curve 8520 and my carrier is FONIC Germany. After trying a few applications, such as the blackberry Messenger or blackberry app World and my email accounts, I discovered that none of them have worked, although the internet explore normal worked as usual.

    After doing some research, I spotted the problem:

    BlackBerry Internet Service: not connected

    BlackBerry Enterprise Server: not connected

    After calling my provider, they told me that they are unable to connect to the Blackberry Internet Service... They had really no idea what I was talking!

    Is there anyway that I can connect my Blackberry to the service without the intercession of my career?

    Thanks in advance!

    Cervezaduff

    The service is provided by your operator, then Yes, the only way to activate your blackberry completely is to change carriers.

  • BlackBerry Smartphones Blackberry internet will not work

    So I had to get my phone replaced in October, because I spilled a drink on him.

    I got a new, but since I did not access the internet, even if we pay £5 a month to get this package.

    Whenever I try to use the internet, it is said, your device does not have an accessible wifi connection, or something similar.

    So we called Orange several times, and they say that my blackberry pin code has not been changed on my account, and I need to do. But I have no idea how?

    And when we jumped in the store, they said they couldn't help me because he had nothing to do with them.

    Would appreciate help or ideas regarding this.

    Thank you.

    Connect on App World.  To do this, you will need a BlackBerry ID.  As soon as you connect from your new phone, App World will recognize that this is a new phone and you will be asked if you want to make your new PIN the PIN code that is associated with your account.  You are going to answer 'Yes' and BAM... problem solved!

    I hope I've been helpful to you.

    PS When you came to the store, they should have you said what I just told you.  I'm tired enough to hear about carriers who do not know how to properly handle the phones they sell.

  • BlackBerry Smartphones BlackBerry Internet Service: not connected

    Hello
    As the subject read, I am not connected to the BlackBerry Internet service.

    As suggests some posts earlier on the forum, I have checked whether data services is 'on '. It has been.

    I also ran a diagnostic test and the report reads the following:

    Signal level:-84dBm
    Radio access: EDGE

    Network: AirTel
    .

    .

    BlackBerry registration: No.

    Connected to BlackBerry: give up.
    PIN - BlackBerry PIN: give up.
    .

    .

    What should I do next? I used my BlackBerry for about 18 months now and this is the first time that I had problems connecting to the internet service. I subscribed to the monthly plan for blackberry services.

    Any help would be appreciated
    Thanks a bunch!

    Since yesterday evening March 27 around server Blackberry crash India it is confirmed by service providers such as vodafone, airtel, Auntie docomo mobile its normally as of today, 11:30 to verify again restart your phone.

  • Configuration of Smartphones blackBerry curve email and not pin code

    Hi, I bought a second hand model and all the works except can't set up email.  Also I don't know the pin code.

    In setting up the form, there is only one option, and it is to set up a corporate email account.   All I want to do is create a gmail account and I did not do in this menu option.    So, how can I set up a personal email?

    On connection management screen, click on the State of Services.
    What is the status of the BlackBerry Internet Service?

  • BlackBerry Smartphones Blackberry Messenger works do not!

    My blackberry Messenger is not working...

    I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

    My bb Messenger is up-to-date and therefore my system that I've updated all day

    Help, please

    Thank you

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

    Good luck!

  • BlackBerry Smartphones Blackberry Internet Service

    I got a message saying I need to update the password to any of my emails via the Blackberry Internet Serviceaddress.

    Maybe it's stupid, but I can't find the journal to the screen on the BB site...

    Can someone give me the link?  Sorry I'm new on this.

    Thank you

    The BIS website is your carrier web page, sign in to your account and update the password, this procedure is only for hotmail accounts.

    If you have mail setup icon on your device you can do from there.

  • BlackBerry Smartphones Blackberry 8330 - E-mail Delete discounts on Blackberry and computer at home

    I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).

    I used to be asked to delete e-mails power off my blackberry and Windows Mail from my computer at home.  I think that after the update to Blackberry, this option was no longer available, which forces me to read emails on my Blackberry, then having to remove them from my home computer.

    Does anyone know of a way I can restore this feature on my Blackberry?

    Thanks in advance.

    When you say "update BlackBerry' say you you updated the software or you updated the device from an older device?

    When you open an email, scroll upward in the headers.  Next to "Receipt using" lists the e-mail address, or should I say unknown?

    If it says 'unknown', you simply return your service books.

    Go to the icon on your device which indicates the configuration of e-mail (manage Internet Email on some devices) and go to the configuration of your e-mail.  There is an option to "return the directories of service."

    If it shows your email address then it is not bad to go and return service even when directories but then you will need to:

    Go to Messages > Options > email reconciliation.

    Choose the Message Service in question (there may be multiple ones if you have more than one e-mail address set up on top of the unit.

    Then change ' remove the ' to 'ask '.

Maybe you are looking for

  • Apple disabled ID only in the app store

    Apple ID disabled only in the app store, cannot install the app tried to reset all iphone 5s and reset the password on https://appleid.apple.com/ nothing works.

  • How to recover the iCloud address that was used to put in place the iPhone

    Hi guys, I recently gave my old iPhone 5 (iOS 6 I believe) my sister, who accidentally broke the screen a few days after getting it. She brought to a store very questionable repair which fixed the screen but also blocked the phone. The lady who 'fixe

  • I need URGENT help

    cuando inicio sesion me appears a negro donde recuadro don't dice than el equipo no encuentra ruta aunque will switch immediately no is como corregirlo.por knew ayuda GRACIAS Yes can

  • Aspire V13 V3 - 372T can I redo initial set upward?

    Hello I recently bought Acer Aspire V13 V3 - 372T with 10 Windows installed, but my brother has opened in front of me, crossed the initial installation and installed a few things for me (nobody said he should or is allowed to do, on the contrary) and

  • Generate support tech UCS C-Series server logs?

    Hello everyone. How can I generate Tech Support a server-specific newspapers in our series C 460 M2? I know how create/generate logs for the environment, but I'm curious to know if this is possible for each Rack-Mount server? Thanks for the time. -Br