Smartphones blackBerry personal email setup

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• Desktopmanager BB of Smartphones blackBerry sync email setup problem

  I installed the software v5.0.1

  then I click on sync

  I can't check the option synchronize e-mail messages. What has a grey block in front of the option

  What should I do?

  Thanks, JS

  Hello

  OTA = Over The Air

  If you do not receive your email OTA, then you can not also reconcile via USB and DTM attach... That is why it is grayed out. How send therefore reconciles / synchronizes (against the mail server) will be governed by the Ko I linked above. You need USB/DTM to synchronize your Contacts, calendar, etc., because they are not sync OTA (unless you're on Enterprise BES).

  Best!

• Configuration of Smartphones blackBerry curve email and not pin code

  Hi, I bought a second hand model and all the works except can't set up email.  Also I don't know the pin code.

  In setting up the form, there is only one option, and it is to set up a corporate email account.   All I want to do is create a gmail account and I did not do in this menu option.    So, how can I set up a personal email?

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

• BlackBerry Smartphone Wifi and Email Setup

  Hi all

  I recently bought a unlocked BB Bold 9000 in the United States.  I am currently in Hong Kong where I use a local SIM card for my phone.

  During the initial installation, I came across two issues:

  1 email to "create or add an email address" option was not available, and

  2. Wifi: It's what's really irking me.  WiFi means I should be able to connect to any hotspot, the free space, the network that I have access, regardless of my plan, correct?  I feel I have tried everything, but when I go to the browser, he repeats to me "you are not currently in an area that can handle the communication of data, therefore, the browser may not retrieve all of the web pages".

  I'm really frustrated by the wifi configuration, so if someone could help me, I would appreciate it.  My friends with IPhones and the basic sim cards browse far and I have purposely NOT buy an iphone.  Hope we can prove them wrong.  Thank you!

  To create an e-mail account on the device you need of blackberry data plan from your carrier? you have a?

  The wifi browser, go to menu, options, advanced options, browser, change the default browser for wifi browser.

• Configuration of Smartphones blackBerry 9700 email freeze

  Hello

  ISP has changed (sky at Yahoo) so can't pick-up on BB email.

  Have been invited to set up e-mail again

  However, when I go into Setup screen freezes - but only when I tried to go into the configuration of the e-mail account. The other icons (bluetooth, etc) seem to be well. Only way out is to remove the battery.

  Is it possible to send Setup to uninstall and reinstall? Or is there another solution?

  Thanks in advance

  Since the blackberry, go to blackberry.com/integrate and try adding the e-mail account.

• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• Smartphones blackBerry Contacts, Emails, and text has DISAPPEARED!

  I have a BB Bold 9900 and went to use a flashlight app already installed on the phone.  The phone closed and restarted.   When it started back I lost everything?  Don't know why or how.  What I'm concerneced everything becomes everything back.   I was able to recover images lost with a data recovery program.  That being said I'm sure I can do the same for the other missing information, contacts and emails etc...   What I can not find and have looked everywhere on the support forums is what is the name of the contacts folder and where he might be going through windows Explorer.   No, I was not smart enough to make a backup of the phone before it went then restore on a precedent to back up is completely out of the question.   Thanks in advance for any direction or help with my problem.

  Hello and welcome to the community!

  There is no 'file' to recover contacts, or calendar, messages, or any other protected databases:

  • KB03974 List of database for the blackBerry smartphone

  All those who were in the protect the area of AppMemory, which is not accessible by other than the BB OS itself (more the various facilities of backup available). Therefore, for contacts, unless you have a source non - BB data to restore, you have lost the.

  For future reference, here is a discussion about backups:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/backup-the-data-on-your-BLAC...

  Good luck... but I'm sorry for your loss.

• Smartphones blackBerry and email roaming

  I'm new to Blackberry and have set up my email to my handheld as it comes in my Inbox mailbox.

  I'm soon going on foreign holidays and don't want my emails to push while I'm foreign because of the cost of roaming.

  Does anyone know how can I activate pushing off the coast while I'm away?

  Do you know if your on a BES (receipt of company e-mail on your device and your device is configured by your IT Department), or BIS (just receipt of personal e-mails)?

  If your on a BES, then your IT Department can disable forwarding of e-mail on your account and then turn it back on when you get home. I believe you can also go into Messages. Options | E-mail settings and set the "Send Email to handheld".

  If you use only BIS, you can enter in your BIS carrier site and go the section filters on your email account. You can then set the filter to not forward messages to your device.

• Installation of the Blackberry Smartphones blackBerry 9790 Email problem

  BlackBerry has just updated my service plan and remove the addresses of e-mail on my phone to only allow me to use a [email protected] account.

  So I registered a new account, but the email application allow me to remove the old address, so when you compose a mail, it reverts back to the old address. Now how can I remove these?

  Hello

  Given what you describe, you should contact MTN. Indeed, it is MTN that controls it, not BB.

  Good luck and let us know!

• Smartphones blackBerry WiFi email

  Hello.  I get an occasional problem with wifi abroad (as today) where I can not get my emails.  WiFi is turned on, the work of the internet, data services are on, while homelessness is off.  BBM Messaging also does not work so I guess I can't pass on the Blackberry server for some reason any.    I tried a battery without effect pull.  Anyone know how I can fix this problem?

  OK, I managed to solve the problem.

  I find that sometimes happens on fi networks wi overseas.  Its normally fine but just sometimes can't do my emails via the wi - fi connection in a few hotels overseas.  Current problem in the JW Marriott Hong Kong.

  For someone who is interested, here's how I solved it.

  I turned on roaming back who will have undergone some roaming charges.

  I went to the host and registered re routing table. See http://www.blackberry.com/btsc/KB15402

  I can not bear the maintenance book. See http://www.blackberry.com/btsc/KB02830

  I disabled the roaming back so not of need not more profitable.

  Now, everything is good! BBM and emails is functioning normally.

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  Hello! I have two main questions on my Blackberry 8100.

  (1) I have my corporate email on my Blackberry and I can keep only 10 days of history. My husband bought a memory card of 2 GB for me. Is it possible to get the Blackberry to recognize the additional memory, and not only the internal memory?

  (2) is it possible to have the Blackberry will automatically recognize once again when traveling? I travel a lot and used to have a Slvr (before I needed the functionality of e-mail) which will change the time automatically.

  Thank you in advance for your help!

  KJS

  Messages on BlackBerry 8100 cannot be stored on external memory, so the memory microSD card will not help with that.

  With respect to the time zone, the reason for which that I heard that it does not automatically change time zones is because it would cause problems with the calendar entries. So I don't think that there is a way to have the device automatically change time zones.

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  Follow the instuctions on the sea site, but I think that the "BOLD" software is different.

  Go to your web page of Castelnau, sign in to your account and go to the e-mail internet blackberry installation, change the account, when you change the account you have the option to change your signature.

• Battery Smartphones blackBerry and email with my blackberry 8310 problems... Please help

  Hello I am new to blackberry support Community Forum, and I would like to ask you a few questions... If anyone has answers please answer...

  My problem is the following... I bought my BlackBerry smart phone about 3 months ago and the problem is that sand time appears on my screen very often, so my battery is consumed very quickly and my emails do not reach my camera but after days and sometimes my bolcks phone... so as you can see it there are several problems... From time to time my unit will return to normal... and I don't know why... .i guess that's something I'd do, that you have no answer to what I need to do please answer...

  Thanks in advance

  Vasoulini

  Ok. Or maybe try to see if there is a version more to day to install.

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  By mistake I deleted an e-mail/SMS.  Does anyone know how can I get it back?  Is this possible?

  SMS are managed by your carrier. She would need a court order to get their share, but SMS are supposed to be stored on their servers for a limited time. If you have made a backup of your device before deletion, you could restore the SMS database in your BB.

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  Hello I have a BB 8330 sprint, when I ever I have send an email or even a photo by e-mail a copy of this message is sent back to my in my Inbox from my e-mail and message in the box and he drives me crazy... Is there a way to stop this? Someone please help thanks. I use my G-mail service (Google). It sends a copy for me and the other person.

  Of course, no problem. Simply place a check mark in the green box of the solution that contained your answer