Smartphones blackBerry with desktop V7 sw error

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• Smartphones blackBerry with Blackberry ID problems

  I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

  How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

  Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

  • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware
  • KB23680 A backup of the smartphone BlackBerry using BlackBerry Desktop Software 6.0 to 7.0

  You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

  • KB03974 List of database for the blackBerry smartphone

  In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

  • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
  • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

  I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

  • KB25061 What is BlackBerry Protect?

  Good luck!

• Smartphones blackBerry with BB Desktop Manager Bluetooth connection

  My 8830 was not able to sync with my office work or my laptop [Fujitsu T4220, under Win XP SP3].  I tried to connect to the laptop via Bluetooth (which I paired with my 8830) using 'Connections' on the BB Desktop Manager most recently updated.  Bluetooth will not mention.  I called Verizon (my cell phone carrier).  Three hours later, the support person 'tech', I said, was the BlackBerry expert, actually knew little of things and managed to remove BLuetooth driver for my lap top all together, saying the Fujitsu Bluetooth driver is bad, and now I have no connection with Desktop Manager and no. available Bluetooth on my laptop.  His last attempt was to call technical support of Fujitsu, while I stayed on the phone, as soon as the person of Fujitsu tech, said Bluetooth driver should not have been removed, my phone has been cut; a minute later, I got the message from local telephone service that my line was awarded.  Help, please.  (1) how can I reinstall the Bluetooth on my laptop?  (2) how Desktop Manager to 'see' my BB 8830?

  Thank you very much for your help.

  Hi and welcome to the forums!

  You will need the original windows "of native drivers to connect to the desktop computer.

  Please read the joint.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

  http://www.BlackBerryForums.com/Bluetooth-connection/28166-how-use-native-Bluetooth-drivers-most-Blu...

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12974&sliceId=2&docTy...

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...

• Smartphones blackBerry eception exception: Java.lang.Error

  Hello

  After downloading the twitter app that shows the following when I try to open it.

  Eception exception: Java.lang.Error

  Nobody knows what it means and how to fix this.

  Thank you!

  poppi2000 wrote:

  Hello

  After downloading the twitter app that shows the following when I try to open it.

  Eception exception: Java.lang.Error

  Nobody knows what it means and how to fix this.

  Thank you!

  Hello

  1. try to delete the first reboot of batteries that clears the application error

  2 also try uninstalling the last app you have installed before the error and restart / disconnect the battery. You can reinstall these applications later.

  3 if there are errors, you can clean your pocket computer to clear / delete applications and reinstall the application. How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  4 the final solution is to reinstall the operating system or all OS upgrade to the latest version. How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software

• Sync of Smartphones blackBerry with vista calendar and address book

  Hi, I am new to the Blackberry curve 8310 and Windows Vista.  I can't get my info from my Blackberry to engage contacts and the timing of Vista because it is not recognized by Blackberry.  Any suggestions are appreciated!

  Hello. I am afraid that I did not understand all options regarding the synchronization of my 8310 with Vista calendar still; However, I had success sync my Blackberry with Contacts in Windows Vista, the other day.  After you load the Blackberry Desktop Software, go and click on synchronize, and then click the Configuration tab.  On this tab, click on the button "configure Synch... ».  This brings you to a screen that allows you to choose which office program you want to use to synchronize your info.  Select address book and then click on the "Settings" button... ».  Select Microsoft Outlook Express and click on "next >".  Select what kind of synchronization that you want to perform (if you want a clock 2 channels or just for the synchronization from your phone to the computer or the computer to the phone) and click on "next >", and then finish.  Go out and return to the Configuration tab, click the Sync tab and tap sync now.  Even if you have selected Microsoft Outlook Express for synchronization, to synchronize automatically with Windows Contacts for Vista.  (Or at least mine did).  I hope this helps!

• Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

  Hello

  I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

  Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

  I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

  Thanks in advance for your support.

  Marco

  Hi, KIDA,.

  Try one of the following - option

  1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

  2. KB17877 how to start a smartphone BlackBerry in Mode safe

  3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

  4. consider the update/reinstall the OS device.

• Tour of Smartphones blackBerry with DM 4.3 compatibility

  Does anyone know if the Tour 9630 is compatible with Desktop Manager v4.3?  I currently have an old 7130e that works just fine with v4.3 and upgrade plan to the Tower, but for me, uninstalling and reinstalling v4.3 is going to be a pain.  It is compatible, I would like to use the wizard to switch to transfer of data and applications on my 7130e to the tower.  Thank you.

  I recommend the version 5.0 of DM.

  What is pain? You should be able to install just 5.0 on the installation of 4.3. I always did this.

  Compatible... it should be. But I think you will enjoy the fastest synchronization and backups of 5.0.

• Error message of Smartphones blackBerry with Blackberry Desktop Software 7.1

  I have the Blackberry Torch 9860 I bought in January this year.  Loaded the software and the connection was very good.  updated to 7.1 and now I get an error message and my contacts are not properly synchronized, so I'm not even sure that my schedule is sync either.

  Unless there is a fix for the error message.  I forgot the exact wording, but there is a 'line', it is looking, can I take off 7.1 and recharge an old version and where can I get the old version?

  Thank you

  1. download 7.0 for your 9860 to here:

  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  2 IMPORTANT: Remove any newer OS of your PC by removing them from Add/Remove programs in Control Panel.

  3 download the file of the OS of your choice in step 1 to the PC then install it on the PC by running (double click) the downloaded file.

  4. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  The unit should go back to the old version.

• Smartphones blackBerry with blackberry ID error

  Pls help problems with my blackberry ID, this not the sllow not me to download all the apps, I get error pls try again. Pls help

  Hello tialaksh,

  Take a look at this article KB19753:

  "Unable to authenticate the user at the moment" or "there is a system error. Please try again later. (Error ID: 580036) "appears when you connect to BlackBerry App World

  http://www.BlackBerry.com/BTSC/KB19753

• Problems of Smartphones blackBerry using Desktop Manager with Outlook 2000

  Hi all, first time poster here and I'm pretty much at my wits end so I hope that you register here and asking experts will help me solve my problem!

  I took possession of a BB Storm 9500 and fight to synchronize a folder of personal contacts within my work email client - Outlook 2000 SP3.  We use MS Exchange, but it is a very old version (5.5 (I think) and will be updated soon.  However, I want to synchronize my contacts folder using the BB Desktop Manager software and I have problems.

  DM BB software does not recognize Outlook as a possible source for the calendar - lists that Outlook Express, Yahoo and ASCII Converter.  So I select the ASCII Converter after you export the PST calendar folder in a CSV (BACK), but when I open the field mapping option in the desktop software manager, the 'Email' field is not visible as a mapped field.  I can transfer just about everything (once I changed the listed fields exported from Outlook to match what awaits the Storm/DM software) but I can't for the life of me find where the Email data field is mapped to-he's just not here!

  I tried to do a complete uninstall of the DM Software (cleaned up the registry, etc, etc) and reinstalled but still the same problem - does not recognize the existence of Outlook or the Email field.

  According to the BB, it's loaded with v4.7.0.78 (Platform 4.0.0.98).

  Is it possible to do what I want it to do?  Support muchly appreciated!

  Andy

  Outlook 2000 is not supported by Desktop Manager version 4.3, 4.5, 4.6, 4.7 or.

  It is supported in the Desktop Manager 4.2 Service Pack 2 version.

  You'll either have to update your Outlook, or downgrade your DM.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• BlackBerry Smartphones Synch with Desktop Manager

  Lately, I was able to sync my Pearl with my office. It starts well, but a few times during synchronization, usually when to synchronize the calendar, I get an error message that says:

  Error has occurred. 0x83e90003 error code. See the Documentation.

  I was unable to find similar problems so that in the section "Support" of this Web page

  Thank you

  Yes, I understand it. And I said to BB people about this technology, if anyone knows how to solve the problem. I had recently upgraded my ISP service, and my password has been changed by my ISP. When I tried to sync my BB with my PC, I was using the old password. As soon as I entered the new password, it worked well and continues to operate correctly.

• BlackBerry Smartphones BlackBerry "BOLD" - desktop synchronization with MS Outlook 2011 (installation 14.3.1)

  I changed my mail, calendar and contacts with Microsoft Outlook for 2011. Right this minute I don't get any synchronization functions whatsover. Maybe I have to disable/trash Entourage? Suggestions would be greatly appreciated.

  Thank you

  Chris

  Hey, CBR,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Follow the steps in this article on how to sync your data to Microsoft Outlook 2011: www.blackberry.com/btsc/KB24730

  Let me know if you have any other questions.

  See you soon.

• Disassociate from Smartphones blackBerry 8310 Desktop Manager/Redirector previous sync with the laptop I did more.

  I recently Sync BB 8310 with BB Desktop Manager and redirector on a computer on which I don't have. Unfortunately, I was unaware of the RIM 'server' of the emails I receive every day (approx. 20-40 emails per day)...

  Is there a way to separate my BB from this previous synchronization? Help, please... I am so tired of grab my phone to see another message from the system RIM Argh!

  Thank you.

  On your device, go to: Options > Advanced > maintenance book and remove any service books for [office]

  I hope that will stop them, since you no longer have access to the old PC.

• Massive problems of Smartphones blackBerry with BlackBerry BIS AppID World after passage of provider

  Hello

  I recently changed suppliers and got a bunch of different problems since then. The old provider deleted my BIS account, which of course also disabled the functionality of messaging push on my BlackBerry. I tried to register a new account with my new provider, which has failed for unknown reasons. After several calls to my new hotline providers, they finally suggested to reset my BB to factory default and try saving again. After resetting, pretty much the first thing I was invited with was connecting BlackBerry id I used my old login and just after that, in the Mail Setup dialog box, got the error once again that there is a problem with the application server and I can't create or open a session with a BIS account. I was wondering how he could know my BIS account, so I made an another factory reset and this time created a new BlackBerry ID. This time everything went well past the new BIS account was created in a few seconds and a test mail was delivered to my device immediately. I was happy enough, until I noticed that I could not restore all my data of BlackBerry Protect because of the new BlackBerry ID. Also all my applications were gone from App World, which is linked to the BlackBerry ID as well. So what I was wondering is now

  (1) why did my BIS account linked to my BlackBerry ID,.

  (2) how can I remove the link it and use my new BIS account with my old BlackBerry ID and

  (3) if I can't do it, how can I get my BlackBerry Protect and App World purchases return data?

  I would have preferred the first two questions were answered, because I do not know to change providers and, therefore, accounts of BIS is a fairly common thing, so there must be some make it right, right? I hope that there is a way to solve this problem, because if I have to choose between 'keep apps but live without email' and ' have push email and redeem all applications ", I would probably choose Android instead.

  PS: I also tried to find a way to contact RIM, so they could disassociate my old account my ID BlackBerry BIS somehow, but there is really no such thing as "BlackBerry Support". The only thing I found was a button on the page of the App World for a refund etc, but then again, the link was dead.

  Just a brief update in case that someone else gets desperate as me. After the last response from sdgardne (a big thank you, btw) I had given up hope, because I didn't want to waste any more time with incompetent personnel of my ISP. But in a last shot I've collected a bunch of addresses email on the web I thought somehow on the RIM support/customer relations and sent an email describing my problem to each of them. I didn't really do anything, but after two or three days, I got a response. A big very nice person said "that is not a problem at all, we have corrected your account. Everything you have to do now is to make a backup, security - wipe your smartphone and connect with your old ID BlackBerry. "That's what I did, and it all works perfectly, with my new BIS account AND my old apps hour

  Way to go RIM!

• Synchronization of calendar of Smartphones blackBerry w / default Outlook - internal error #-725 (0x8004fd2b)

  Device improved just and office s/w for later and the problem has not disappeared.

  Contacts and Notepad sync very well.

  But the calendar fails:

  (1) read all the entries in the device

  (2) reads all entries in Outlook

  (3) then displays a message: 'error has occurred. Error code: 0x8004fd2b. See the documentation.

  (4) the newspaper said: "internal error #-725.. Cancelled translation! »

  8700g device, XP Pro, Outlook.

  Any ideas anyone?

  Thank you

  I would like to try to delete the intellisync folder and then try to synchronize again. This may or may not help. Here are the instructions:

  1. Close the BlackBerry Desktop Manager application.
  2. Disconnect the BlackBerry to the computer device.
  3. Double click on my computer > Local drive (c> Documents and Settings > (username) > application data > Research In Motion > Blackberry > Intellisync)
     • Note: If the Application Data folder is not present, click Tools > Folder Options in the upper part of the screen.
     • Click the view tab, and then click Show hidden files and folders.
     • Click apply > Ok and continue with the remaining steps.
  4. All remove in the Intellisync folder.
  5. Start synchronization BlackBerry Desktop Manager and the attempt of the device with the computer.