Smartphones Whatsapp blackBerry on BB Bold 9700

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• Info transfer of Smartphones from blackBerry curve a Bold 9700

  I'm trying to transfer my contacts from my old curve to my new Bold 9700 using the Blackberry Desktop Software (v. 6.0.0.40).  I have two questions: (1) I keep prompted for a password for each of the devices, but it does not recognize my device passwords and keep asking myself the passwords - what am I doing wrong? and (2) it is possible to transfer only the contacts and nothing else? (My boyfriend of systems already transferred my emails).

  Thank you

  Bob

  Sorry, everybody.

  I feel like a * beep *-the problem I have had with my device passwords was my fault.  The character that I kept thinking has a number (number on my Blackberry) was in fact a letter, and I needed to enter it as a letter on the keyboard of my computer.  For example, I thought, it was "5555" was actually "dddd".

  Bob

• E-mail account to delete Smartphones blackBerry OS 5; Bold 9700

  I have a Bold 9700 unlocked running OS 5 I used with a SIM card international of the United Kingdom and then foreign service briefly with a totally different supplier (on a business plan).  I have recently re-established his residence in the United States and am allowing my son to use the BB for now.  We have a new AT & T SIM card which has never had a BB account provisioned on this subject.

  I did a wipe securely on the phone.  The phone continues to receive messages from a yahoo.com account.  When I go to Setup-> configuration of personal e-mail and then click on 'back' (to not set up a new account), I get a message "there is no such thing as an email address currently on your Blackberry device"- and yet, I still get messages on the yahoo.com account and can respond, discover records, etc.  When I check the Service books, there is no registration for any book of service not associated with the email account; Indeed, no list of CMIME at all.

  How can I delete an e-mail access on behalf of yahoo.com this phone? How in the world he continued to receive emails?

  Thank you.

  Updated in case others run into the same problem.

  My challenge stretched for a few hours, first with AT & T and then with rising support BB (was helpful and professional, just BTW - took some time).  No one could understand at first how the phone was receiving emails when no e-mail account has been installed.  Turns, it could receive emails but not send.  The question of my previous service provider: Airtel India.

  Indian SPs are intensely competitive, and when you request a closure plan, several things happen: (1) it takes several days to kill the service. (2) they call you repeatedly ask if you want to transfer the SIM card / service to a parent, a friend, or convert a prepaid account, but to keep alive where you need (no matter how many times say you no). and (3) the MS maintains the 'active' account even after closing down for a period of 30 days or more - it is so if you decide to return to MS, you won't need to do a fresh install.

  My Indian Airtel account was ordered closed three weeks ago - kept Airtel my yahoo.com address active on the BIS servers.  So notwithstanding the fact that I used a card SIM ATT, BB servers somehow "linked" account e-mail on the physical device, and the e-mail was received.  Interestingly, I couldn't send / reply to emails, because no e-mail account has been created on the device - however, the aircraft was always receive emails.

  After three factory reset and reinstall, it took climbed BB support to 'kill' the Airtel connection to the device.  They came through in the end!

  My problem is solved and this thread can be closed / locked.

• Phones smart blackBerry Torch 9800 / Bold 9700?

  Hey guys I'm new to bb can someone suggest me please on what phone should I choose. ? Torch 9800 or Bold 9700? & y at - it a problem with the torch 9800 slide? Please think as soon as possible. I'm much too confused to take this call me. Thanks a bunch

  I suggest the Torch 9800. It's a great device.

  More integrated device memory and a better camera, to mention a few things.

• BlackBerry smartphone App error 606 on Bold 9700

  Hello world

  I installed OS6 on my bold9700 lastnite and my phone shows "error app 606" asking me to reset but when I do, it says the same thing. I would have tried to re - download another OS on the phone but I can't even open the phone via the desktop device manager. I really need help; I'm already bored without my blackberry phone. I need advice from anyone who has a "proven and effective" solution.

  Thanks to you all

  Hello omico4life,

  Perform a hard reset by removing the battery from the BlackBerry smartphone and reinsert. For more information about this procedure, see KB02141.

  If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information about this procedure, see KB10144.

  See you soon,.

• BlackBerry smartphones URGENT aid NEEDS! -Bold 9700

  Hello everyone,

  I am a user of 9700 in Western Australia, and I just recently upgraded my OS to 6.

  HOWEVER.

  Since last night, I was able to reboot my BB.

  Everything started after he told me to download the Setup Email application, which she knew perfectly - until he had to restart.

  I clicked restart, like you, but now my BB's STUCK!

  It bascially is found on the loading with BB logo screen and the loading bar - it loads completely full and then does absolutely nothing.

  I tried battery pulls, I tried to make the connection to the computer laptop thingy but still nothing seems to work. I also tried to take the microSD card and stuff.

  When you attempt to connect to the PC method, it worked little when he started to sync with my laptop. However, I hit a dead end when he told me to put my device password, and I couldn't do on the BB itself, it was stuck on the sync-logo screen.

  I tried different time periods for the battery grips and last night after I remove the battery for 1 HOUR - I stuck it left and in return it at NIGHT while I was sleeping when I wake up, it is still stuck on the loading screen!

  I'm at my wits end!

  PLEASE HELP ME! -I can't make anything work!

  I hope that someone out there has a solution (short of buying a new Blackberry because I can't exactly pay a new at the moment - AND I REALLY NEED MY BB for WORK!)

  Thanks for your time, everyone! Hope to hear from you soon!

  Problem solved, but I had to go about it in different ways.

  In the end I had to use my BB on my PC software (I used my Mac before).

  I found myself without downgrading the OS, then restoring everything.

  Right now, I decided to give another chance to OS 6, so hopefully things will go fine after that!

  Thank you all!

• Message from password disabled Smartphone blackBerry on BB bold 9700

  I downloaded new software on my computer and couldn't remember my password, so I reset my password with BB and was able to connect on the site Web of Blackberry. The password is correct. But when I tried to connect my phone to the computer to download the pictures, the password did not work and the message says the cennot software to connect with my phone. I ended up using all my 10 chances of connection and the message came if I try once more, entire data on my phone will be erased. What should I do?

  Hello and welcome to the community!

  The password requested by Desktop software and the password you assigned to lock your BB are the same password and have nothing to do with any password you can change online. They are not your BBID credentials, nor anything else... only the device lock password, which only exists on the device and is necessary for you to enter the desktop software.

  First thing... If you know your password locking device and how to enter the device, and then disconnect your PC and unlock your BB device normally... This will reset the password attempt counter and prevent the reset.

  What I suspect is that you have a mix of different characters in your device password and you may not notice how you enter on the keyboard of the BB. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  On your BB, when you type your password, you should get a moment where each character is indicated in clear before it turns into a *. Watch carefully next time and you will see a surprising result. It will be the exact characters that you type on the keyboard of your PC, because it is in fact your password.

  Good luck!

• BlackBerry Smartphones later Software Update for Bold 9700 PROBLEMS! Help, please!

  I know there is already a post on this topic, but this problem requires immediate attention.  Received an email this morning telling me there was an update of software available.  Plugged into the Desktop Manager and installed.  Went well until that right after the restart.  A frozen everything in closing the restart and from the restoration.  Now, all my data disappeared from my phone, I have no e-mail capabilities, no internet access, etc.  Now when I plug in the Office Manager he's just here saying that it connects to the phone, so now I can't even use a restore point to just run.  Right now I have a phone that has nothing of my data and can only make calls and send texts... might as well have a nokia from the old school!  I use this phone every day to work.  I need to work and so far no feedback of any type for a solution.  And of course you can not contact Blackberry via phone or chat to get help, who don't pee at all!  Between my phone freezing and having need of a hard reboot every day or so for the past month and now the matter today, I'm ready to think about Android.  That I hate because I love my blackberry.  Did someone's Blackberry out there listen to/read such things?  Need to get this fixed fast number.  Help, please!

  Sorry for the mixture to the top. It is under the common files, reasearch of movement, RIMdevice manager or AppLoader (I don't remember which folder). Anyway it must single .exe file and it is one that should be deleted. There is not any other .exe files in another folder. After that, I was able to connect to the Desktop Manager. Here's the adresse_web of a forum, I also found that may be useful. http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  I hope this helps.

• Entrance to Smartphones Japenese blackBerry on the Bold 9790

  Hi all

  I'm changing the input language on my Blackberry 9790 "BOLD" from English to Japenese, I used so many versions of the blackberry Desktop Manager and I just can't seem to make it work. Someone at - it still work or know a solution on how to fix this?

  Talk soon

  Sunny

  Hello

  I found the solution by going to the site to download software and then looking at Europe and then BT I downloaded the j package and then used Blackberry Desktop Manager 4.7 to install. I have had low grade the version on the blackberry, but managed to download the Japanese input

  Kind regards

  Sunil

• Smartphones Whatsapp blackBerry

  Hello, I've updated whatsapp one 2 weeks ago, but after the update that I am only able to open the application and see the last messages sent in each cat, but when I try to open the cat, nothing happens. It allows me to open the cat, however, I can e-mail the history of cats, but who does not really... Does anyone have a solution for this? Erik

  Thanks for the reply, but I did that several times, uninstall, reboot, reinstall, reboot but it did not work. I got a message after each reinstalled saying 'internal use WhatsApp. You can delete this message. "a next product code. Also I finally tried to make a zero factory, which worked. get rid of everything on my phone and after restoring a backup. After you restore the backup I have redownloaded apps and WhatsApp started working again as if nothing had happened. Erik

• Personal email configuration of Smartphones from blackBerry to unlocked "BOLD".

  I need to configure my personal email (Yahoo), but I have only one option in the «enterprise server» secrean

  My 9000 "BOLD" is not unlocked.

  Please your help.

  Thank you

  I read in another post for you, you have no plan data, so you cannot install any mail on your device.

• Smartphones PocketMac blackBerry with BB "BOLD" and Windows PC

  Can I use PocketMac on my iMAC and also use the Office BB on my Windows PC where my lotus notes is synchronized to work and all my applications are used?  just trying to move my calendars/contacts, etc. of my BB on my MAC?

  You can of course.

  You have to turn off sync wireless messages > Options > reconcile before. You may need to do this in you book calendar and address at the well.

• BlackBerry Smartphones in need for Bold 9700 BlackBerry Desktop software

  Hi all
  I need the link to download the software of BlackBerry Desktop for bold 9700:
  -
  BlackBerry® 9700
  Smartphone (3G, Wi - Fi)
  6.0 bundle 1879 (v6.0.0.448, platform 6.6.0.124)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.88.664u

  Concerning

  BlackBerry Desktop Manager takes in charge all Blackberry handsets and the Playbook.

  You can find more details on the Windows version here - http://btsc.webapps.blackberry.com/btsc/microsites/msbrowse.do?UMBrowseSelection=SG_BLACKBERRYDESKTO...

• Smartphones from blackBerry Bold 9700 not recognized by Office Manager

  I'm with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

  I have trouble to synchronize my device on my computer.

  I am running Vista 32 bit on a Dell Inspiron 1525.

  I downloaded Desktop Manager 5.0.1 B49 MultiLanguage - without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).

  My computer recognizes the device, but found new hardware prompt as a Composite of RIM device, but in the Office Manager that he says that there is no device not connected.

  I also turned on the media card support campaign mode and mass.

  I can't find the driver appropriate through the Device Manager either.

  I did a couple pulled battery and re-attempts to connect different usb ports. \

  Any advice would be greatly appreciated.

  Thanks in advance.

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• Transfer of blackBerry Smartphones to password Keeper, Memo Pad, and Photos of Bold 9700 new curve 9320

  Hello

  I don't have 'Outlook' put in place on my PC, or I really like.

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Thank you.

  Tamara133 wrote:

  Is it possible to synchronize the password Keeper, Memo pad and the Photo of my current Bold 9700 to my Blackberry Desktop Manager?

  Then I can transfer these items to my curve 9320.

  Hi Tamara133

  Welcome to the Forums of the BlackBerry Support

  If you stay at 9320 curve then more easiset way to do this is an Assistant to switch device using Desktop software.

  KB23677  :  How to switch using BlackBerry Desktop Software devices.

   

  Or if you want to perform a selective restore to your new 9320 then first do a full backup of your old 9700 using desktop software. Once you have your backup connect your 9320 and run the software, select the device from software > restore > data choose selected since your last backup you did > scroll down the list and select only the password keeper and memo key data in this list, then click on apply.

  Or rfer to this Article:

  KB03953 : How to back up and restore data to a new BlackBerry smartphone