SmartView recover fails despite the registry on 64-bit Windows settings

Hello

Most of our users are on 32 bit except a user who is 64-bit OS and it has been repeatedly making message when he tries to retrieve large. Even if we applied the Sub registry settings, it is always the same error message and the interesting thing is he gets the error remarks 30secs from the point it starts to recover. That means the timeout happens well before the record of 15-minute limit. Is there any solution for this? It looks like the registry settings are being not effective at all. Ideas or known parameters for 64-bit systems?

Message received:

"The request has timed out. Contact your customer SmartView system administrator to extend your Windows Internet Explorer time-out settings (ReceiveTimeOut, KeepAliveTimeout, ServerInfoTimeout). »

Applied registry settings:


e Registry HKEY_LOCAL_MACHINE settings


"KeepAliveTimeout" = 900000 (decimal value)

"ReceiveTimeout" = 900000 (decimal value)

"ServerInfoTimeout" = 900000 (decimal value)

e Registry HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

TcpTimedWaitDelay = 30 (decimal value)


MaxUserPort = 65000 (decimal value)

Kind regards
Sirot

Hi sirot

Apply registry settings to HKEY_CURRENT_USER.

In the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings registry

See if that helps.

Concerning

Jimmy

Tags: Business Intelligence

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