Smiley of Smartphones blackBerry with a red star icon

Similar Questions

• Icon to Email of Smartphones blackBerry has continually red star - previously only with the new notification by email

  Hi - I have 2 put emails in place on my BB - at the beginning, my email icon change just to show a red star in the top left when a new email arrives in.  I had some problems with my BB a month ago, and after it was fixed, red star is now standing on two messaging icons.  How can I change this?  Thanks, Ele

  Hi guys - thank you both for responding.  I feel like a goose - I must have taken out the battery before emailing, but has not even thought of that - that works!  Appreciate the answers.  ELE

• BlackBerry Smartphones Happy Face with a red star on the home screen

  Hello, for the last week, that I have a happy face with a red star, I don't know what this means, can anyone help me?

  Thank you

  Hello

  Happy face with a red star is a notification of BlackBerry Messenger. Look for an icon called BlackBerry Messenger and click on it. There may be an expectation of demand.

• Smartphones blackBerry with Blackberry ID problems

  I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

  How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

  Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

  • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware
  • KB23680 A backup of the smartphone BlackBerry using BlackBerry Desktop Software 6.0 to 7.0

  You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

  • KB03974 List of database for the blackBerry smartphone

  In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

  • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
  • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

  I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

  • KB25061 What is BlackBerry Protect?

  Good luck!

• BlackBerry Smartphones Blackberry 9330 misfortunes red light :(

  Hello

  I have a 9330 who is having a few problems this morning. I ran a software update to this topic last night and after that he went to restart, it no longer works. My phone is double my staff and my work cell, so I desperately need! I saw another thread to a kind of cloth for her but I did not know if it works for me, and also I need to redownload OS.

  Any help in this matter would be greatly appreciated!

  Thank you!

  Hello and welcome to the community!

  Unfortunately, "it no longer works" gives us nothing to do, so we must guess. A description of exactly what happens when you make a suitable battery pop reboot would be much more useful.

  However, to reload your operating system...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Those who fail, you can try using BBSAK (bbsak.org) utility, which can often retrieve a bricked BB.

  Good luck and let us know!

• Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

  Hello

  I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

  Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

  I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

  Thanks in advance for your support.

  Marco

  Hi, KIDA,.

  Try one of the following - option

  1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

  2. KB17877 how to start a smartphone BlackBerry in Mode safe

  3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

  4. consider the update/reinstall the OS device.

• Sync of Smartphones blackBerry with vista calendar and address book

  Hi, I am new to the Blackberry curve 8310 and Windows Vista.  I can't get my info from my Blackberry to engage contacts and the timing of Vista because it is not recognized by Blackberry.  Any suggestions are appreciated!

  Hello. I am afraid that I did not understand all options regarding the synchronization of my 8310 with Vista calendar still; However, I had success sync my Blackberry with Contacts in Windows Vista, the other day.  After you load the Blackberry Desktop Software, go and click on synchronize, and then click the Configuration tab.  On this tab, click on the button "configure Synch... ».  This brings you to a screen that allows you to choose which office program you want to use to synchronize your info.  Select address book and then click on the "Settings" button... ».  Select Microsoft Outlook Express and click on "next >".  Select what kind of synchronization that you want to perform (if you want a clock 2 channels or just for the synchronization from your phone to the computer or the computer to the phone) and click on "next >", and then finish.  Go out and return to the Configuration tab, click the Sync tab and tap sync now.  Even if you have selected Microsoft Outlook Express for synchronization, to synchronize automatically with Windows Contacts for Vista.  (Or at least mine did).  I hope this helps!

• BlackBerry Smartphones BlackBerry 8330 BES email missing icon

  Initially, I place my Blackberry with Internet Web mail to my work Exchange account.  It worked and I got a message icon and an icon of electronic mail.  E-mail formwork happen instantly, but it would happen.

  Then we installed the BES professional at work and set up the blackberry connect via BES.  I can get e-mail messages in my e-mail folder (icon) twice; Once instantly (from BES), and later I would get the same message on the Internet.  I then deleted the Internet e-mail account to stop the duplication; However, the end result is that the e-mail icon has disappeared leaving only the message icon.

  How can I get the email from BES what icon reloaded?  I sent service books and re-recorded.  I also restored the internet account; However, BES traffic does not appear instantly as it did initially.

  Thanks in advance for any thoughts.

  I found my answer on in the following article in the knowledge base Blackberry "see KB03151 for more information on the role of the service books in the integration of email with BlackBerry Internet Service accounts. Due to the function of the average service books, there is no icon on the home screen of your BlackBerry smartphone to individual emails sent from a BlackBerry Enterprise Server. »

• Smartphones blackBerry 8320 curve: no Email icon

  I have no e-mail icon (the little envelope with the red arrow on it).  I've only owned the phone for a week.  I hit the button menu and select the option "Show all" and 2 faded icons appeared - 'New message' and 'saved Messages '.  I rose the balckberry email all together through my cellular service provider, but I don't see the app on my phone to put in place.  Any suggestions?  TIA!

  Hello

  Your email is not the installer such as advised by the message "no messages service is configured.

  Even if you said as the carrier put it-, it is not.

  You can go to the e-mail settings icon and create your own account, etc. and do it there, or you can call your carrier and get them to do...

  Your call (but I'd do it myself through the e-mail settings icon).

• The hand with the red line icon and cursor freezes HP Compaq Presario CQ57-402SV

  I recently purchased (2 days) the laptop above in Greece. Sometimes no reason apparent, while using the touchpad, I get an error sound and a big hand icon with a red line through it and the cursor hangs. It cannot be erased by sleep, then reopened. Any help would be welcome. Thank you.

  most counsumer laptop touchpad leftside corner has for the touchpad toggle switch. If you tap on this area, it will be enable and disable the touchpad. Once disabled, you get the hand with the red line.

  Please avoid pressing on the area on the side right touchpad upper-left that turned on like a light switch.

• Keyboard for Smartphones blackBerry with three languages + other question

  Hello, question about the keyboard. I've used for several years, both physical KB (z30) virtual bb10 KB (passport - best physics kb). Something that both got kb was very well the ability to write in several languages at the same time, in the sentence, and the Ko magically would correctly identify what language I was using and could give me any suggestions according to this and more important still, if one has been written in English but then type something in my second or third language , will not auto correct. Now, I have a private and I have these two questions:
  1. - I can not type in several languages at the same time without changing the language first. I put the three I use most, but all the suggestions and auto correct options are in the main language only. I'm surprised because this has been well implemented with bb10 and yet a BlackBerry smartphone. Any suggestion?
  2 - for some reason, in mid sentence, a word would have the first capital letter, just the option in the space bar is the same word I wrote, but with a capital letter. Boring.

  Any help would be much appreciated, thanks!

  Sorry for the late reply, I didn't know you posted a suggestion... I had put everything in settings multilingual, but did not work. However apparently, in android, there's the thing that I found in another forum so let me add here... I followed these instructions step by step and now I have a kb truly multilingual, with automatic detection... some steps I've done it before with no luck but to do all in sequence... If you previously installed the multilanguage, delete it and start from scratch:

  1. install and activate the BlackBerry keyboard
  * Go to the language and entry
  * Go to "default keyboard / current keyboard", press "configure the inputs.
  method' and activate the BlackBerry keyboard
  * Select BlackBerry keyboard as default keyboard

  2 configure the keyboard
  * Under the keyboard and input methods, tap on the BlackBerry keyboard
  * Press on multilingual keyboard
  * Choose your main language (which is in German) and the secondary
  language (IE. US English)
  * Press on save at the top right and click on "activate now".
  * You will now see a dialog language. Disable 'language use of the system '.

  AND NOW COMES THE BIG THING:
  * In the language list that is displayed, you will notice that your
  main language is listed TWICE (in my case GERMAN and just below a
  second GERMAN. Select the SECOND ENTRY and DO NOT select your
  language school (in my case English of the United States) in the list.
  * Press return to save the configuration

• Massive problems of Smartphones blackBerry with BlackBerry BIS AppID World after passage of provider

  Hello

  I recently changed suppliers and got a bunch of different problems since then. The old provider deleted my BIS account, which of course also disabled the functionality of messaging push on my BlackBerry. I tried to register a new account with my new provider, which has failed for unknown reasons. After several calls to my new hotline providers, they finally suggested to reset my BB to factory default and try saving again. After resetting, pretty much the first thing I was invited with was connecting BlackBerry id I used my old login and just after that, in the Mail Setup dialog box, got the error once again that there is a problem with the application server and I can't create or open a session with a BIS account. I was wondering how he could know my BIS account, so I made an another factory reset and this time created a new BlackBerry ID. This time everything went well past the new BIS account was created in a few seconds and a test mail was delivered to my device immediately. I was happy enough, until I noticed that I could not restore all my data of BlackBerry Protect because of the new BlackBerry ID. Also all my applications were gone from App World, which is linked to the BlackBerry ID as well. So what I was wondering is now

  (1) why did my BIS account linked to my BlackBerry ID,.

  (2) how can I remove the link it and use my new BIS account with my old BlackBerry ID and

  (3) if I can't do it, how can I get my BlackBerry Protect and App World purchases return data?

  I would have preferred the first two questions were answered, because I do not know to change providers and, therefore, accounts of BIS is a fairly common thing, so there must be some make it right, right? I hope that there is a way to solve this problem, because if I have to choose between 'keep apps but live without email' and ' have push email and redeem all applications ", I would probably choose Android instead.

  PS: I also tried to find a way to contact RIM, so they could disassociate my old account my ID BlackBerry BIS somehow, but there is really no such thing as "BlackBerry Support". The only thing I found was a button on the page of the App World for a refund etc, but then again, the link was dead.

  Just a brief update in case that someone else gets desperate as me. After the last response from sdgardne (a big thank you, btw) I had given up hope, because I didn't want to waste any more time with incompetent personnel of my ISP. But in a last shot I've collected a bunch of addresses email on the web I thought somehow on the RIM support/customer relations and sent an email describing my problem to each of them. I didn't really do anything, but after two or three days, I got a response. A big very nice person said "that is not a problem at all, we have corrected your account. Everything you have to do now is to make a backup, security - wipe your smartphone and connect with your old ID BlackBerry. "That's what I did, and it all works perfectly, with my new BIS account AND my old apps hour

  Way to go RIM!

• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• Problem of Smartphones blackBerry with BIS after the v5.0.0.822 (1385) :(

  Hi all

  I have a Bold 9000 and after the upgrade of software to v5.0.0.822 (1385) my BIS start to work. I have conection BIS, but the service is disabled on the phone. How can I activate it? If try to access the Web, the browser attempts to connect to the wi - fi and I can not change the type of connection to BIS.

  Very grateful for the help.

  Best regards

  Bruno

  bsousa wrote:

  My BIS begin to work.

  Perhaps, you intend to say "stopped" working?

  If you have a BlackBerry data plan on your service provider account, on your BlackBerry smartphone, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• Problem syncing of Smartphones blackBerry with Hub: Outlook, Yahoo and Gmail

  This should be easy, but apparently not.  A few weeks I had to change my Google/Gmail password.  Since then, no email come on the Blackberry Hub; But, they do on the Gmail app.  When I go into settings for the Blackberry Hub for my gmail address, change the password, there is the incoming and outgoing server settings.  In each of them, it reflects the authentication as "signed with Google."  So, it should be associated with the new Google/Gmail password.  But no emails can come or go out of the hub.  Any suggestions?

  Hello and welcome to the community!

  How about, in the hub, withdrawal and return to the account?

  Good luck and let us know!