Similar Questions

• Mixture of software Blackberry blackBerry on mac can not be installed

  Hi I just downloaded mix Blackberry blackberry on my mac Web site.

  When I try to install it, there is a pop up message saying:

  'install software Blackberry 10 Dekstop' cannot open the developer's identity cannot be confirmed.

  I hope that blackberry address this problem as soon as POSSIBLE.

  Thank you.

  Thanks for getting back to me so fast, alvindrakes.

  Please find the explanation and the solution in the public knowledge base article:

  KB36325 Cannot install BlackBerry mixture on a computer running Mac OS X, because the identity of the sponsor cannot be confirmed

• BlackBerry software Blackberry Blend

  I'm trying to update the mixture.

  A newer version uploaded, arrive to install the stage and then I get a message saying - cant install until the next request is closed - mix BlackBerry.  Then cancel!

  I have no BB open, - how to get around this please.

  @pretty_krissy Why are you apologizing? And what melt being EOL have to do with the problem of the OP?

  @Jeloise I had held off answer because I don't know and I expected someone more qualified to answer. However, I had to chime now to say that the mix works. Yes, BlackBerry will not develop it more support, but you can still download the software, install it and it works.

  So now that I've posted, here are some thoughts...

  When you run the program installation, is there any of you see to force applications to close? Don't forget and look if the dialogue might be hidden behind another open window.

  How about you, open the Task Manager and search for applications it and closing them there before running the installation program?

  Can you run the mixture and installed software link now? If so, is either one configured to run at Windows startup? If Yes, what about turning off, reboot and re-run the installation program?

  How about you, removing the BlackBerry Desktop Software before you run the installer? If you have tried, what with an uninstall utility? Or if you have not yet removed, you'd probably better to use an uninstall utility this time.

• Software BlackBerry Blackberry link does not connect WiFi but mixture

  Hi all

  I can be alone at this moment, but I can't connect to the link using the WIFI in my passport.  I've updated and fact uninstall several times.  I bought my passport in the spring of last year and it has been a struggle since then.  When I first set up the Link software it was fabulous.  It connected quickly and repeatedly throughout the day.  I could transfer files to and from my PC using my PC or my passport.

  As time has passed, I had to uninstall and reinstall the software Link several times so he could work on WIFI.  From 13/08/16 today I uninstalled and reinstalled the link again and although I can connect by USB connection WIFI connection does not work while the mixture is done with WIFI.

  I disconnected the net and turned off the firewall.  The WIFI connection worked once but failed a second time.  In addition, the Passport will be connect to and surf the net via my virtual wifi.  I find it very strange as time has passed the liaison WIFI feature from excellent to difficult and inoperable.

  Here are the details:

  I use Windows 7 pro Service pack one

  I use a Microsoft Virtual WIFI Miniport Adapter

  Windows Firewall

  Microsoft Security Essentials antivirus

  Passport for Blackberry with OS current starting from 13/08/16

  BlackBerry Desktop Package downloaded and installed 08/13/16 after uninstalling and cleaning registry.

  Thanks in advance for the help given.

  I used mixes both the link because I disabled the protection in real time to Microsoft Security Essentials for a week. I was able to connect with reliability on WIFI and cellular phone network. This seems to have done the trick.

• Software BlackBerry Blackberry Link cannot communicate with device

  Does anybody know a solution for this?  I'm in Windows 8.

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/49672/tom1359418099212.jsp

  System requirements: BlackBerry link for Windows

  Software

  Windows XP SP3 or later, Windows Vista, Windows 7 Microsoft .NET Framework 3.5 SP1 or a connection Internet active iTunes 10.1 or later or Windows Media Player 11 or higher for synchronization of music

• Software BlackBerry BB Desktop and BB Leap error do not connect

  I downloaded

  BlackBerry Desktop Software: Version 7.1.0.41

  Download file: BlackBerryDesktopSoftware_1.2.0.52_B59.exe

  and installed it on my computer Windows 7 Professional 64 bit

  When I plug my BlackBerry Bond

  Software V. 10.3.2.2836

  in the USB port, I get the following error message:

  10 blackBerry OS is not supported by BlackBerry Desktop Software

  Although BlackBerry Desktop Software: Version 7.1.0.41 should work with a device of BB OS 10

  any ideas?

  Hello TomTon

  BB10 BONES device requires a link to Blackberry, BlackBerry Desktop Software is for BB 7 OS and device earlier.

  The file downloaded (BlackBerryDesktopSoftware_1.2.0.52_B59), this is what you need. Before you install this file, you need temporary disable your Antivirus and your firewall (if any).

• Installed software blackBerry desktop software and can not find the link

  I downloaded and installed the latest version of the desktop software. Link opens automatically when I plugged my BB. Cannot find software to run the exe. Mix is there but not link. When I try to reinstall, I like that it is already there. Where can I find?

  If you are looking to C:\Program Files (x 86) \Research In Motion\BlackBerry Link, is Link.exe BlackBerry?

• Software BlackBerry Blackberry link cannot communicate with the device (Z10 and MacBookPro)

  I've just updated my Z10 software to version 10.0.9.2372 by link of BlackBerry OS on my MacBook Pro, and since that time, I can't get the link to communicate again to my Z10. Even an attempt to "Restore the device" is insuccessful as the error: "canoe repair of error" appears during the process. (Believe me, it is the real spelling of this error message!) can anyone suggest a solution? (Yes, I re-installed the link on my mac, rebooted the phone numerouis times, disconnected and re-connected the USB cable, without success.)

  Problem solved! I found that link to 79 BlackBerry update build on my MacBook Pro, I am now able to connect to my Z10.

  I hope this helps those who have the same problem.

• Mix & Win10 software blackBerry

  Is anyone having problems with Windown10 and mixture of Blackberry?  Mine won't work.

  Hello

  Here is some 'official' information received from BB via other channels:

  LackBerry 10 B

  Visitors must use 10 BlackBerry Desktop Software, which is a bundled Installer link offering, mixing and device drivers. This software is fully supported by Windows 10.

  Therefore, it should work. When things go wrong, the best thing to do is a clean and complete removal of the software of the system of Win10 which may require Revo or other methods to be sure it is completely removed. And also make sure that all BB is completely removed from the system Win10. BB also posted this:

  • http://support.BlackBerry.com/kb/articleDetail?articleNumber=000002206&language=English

  It does not appear to be updated again to Win10, but... you need to make an argument to make it work for your situation. And keep in mind the recommendation for Revo (or similar) but also completely disconnected all components of BB... I remember a thread here (impossible to find an ATM link) where really completely remove all BB and then by installing a freshly downloaded version hardened their questions in Win10.

  Good luck!

• BlackBerry software BlackBerry link v1.1.0.33 (Windows OS)

  Can someone please? I installed the BB link on my PC. If you sign up for my BB ID, an error saying ' unable to connect to your BlackBerry ID confirm that you're connected to the Internet, then try again«!» The "contributed to the function' on the BB link are also missing.  My Z10 are related with the PC and my Internet connection! 00%

  Concerning

  DUP

  Hey DupduPlooy,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  You have a security software on the PC?  If so, I would suggest making sure does not block access to the internet instead of BlackBerry.  As you use a proxy server to connect to the internet?

  I look forward to your reply.

  See you soon.

• Software BlackBerry BB link for BBQ10 backups?

  Maybe a simple question and I am just something missing: previously, I used the Blackberry Destop software to the data of the backup device in a file on my hard drive, I could then extract later if necessary (SMS, BBM, etc.). I expect to use Blackberry link in the same way, but I don't see this as a feature. What/how do this with the BBQ10/BB link combo?

  Thank you

  Tim

  Hey therrod,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  You can create backups using BlackBerry link, follow the steps described in this article: www.blackberry.com/btsc/KB33526

  Let me know if you have any other questions.

  See you soon.

• Software BlackBerry Blackberry Link fails to communicate with the device

  I hope that there could be some additional elements that could help with a problem I've seen with BlackBerry link. We have a user who has three computers he uses to back up his passport for Blackberry (depending on its location at the time). A laptop has started to display the communication error, it is stated in the subject line. BlackBerry connection on two other devices have no problem of communication with the phone.

  The device works on OS 10.3.2.2474, although the issue does not appear to be tied to a software update. We confirmed that the user was able to save his device to the affected machine after it has updated to this OS level.

  Initially, when it connects the device to the computer, the BlackBerry Device Manager does not detect a connected device. After change of the cable USB and the realization of step 2 below, the Device Manager and link show the connected device. However, the link always displays the communication error. The user is a local administrator on the system.

  I tried the things:

  1. update to the latest version of link.

  2. retrograde to Blackberry link 1.2.3.56, which is the version installed on two systems of work.

  3 uninstalled link 1.2.3.56 and performed a manual cleanup of old files, such as noted in Blackberry KB35666 http://support.blackberry.com/kb/articleDetail?articleNumber=000035666&language=English, to delete the files from the driver to the previously installed version.

  4 reinstalled link 1.2.3.56, which gave me a perfect match for all the drivers on the affected system and two systems of work.

  5. manually created firewall rules that appear on work mDNSResponder.exe, nginx.exe and tunmgr.exe systems. The application for peermanager.exe rule created on an affected system.

  6a played with .NET. The system was originally installed 4.51. I uninstalled and installed 4.0 (which is the version required by the 1.2.3.56 link). Later, I've upgraded to .NET 4.52.

  7 off completely Windows Firewall and antivirus on the system. Neither touched the issue.

  8 connectivity test using another profile of Windows user on this system and later another device Blackberry OS 10. Reproduce the issue with the two tests.

  9 Ran through all the other suggested steps in the article noted in step 3. An oddity I noticed during these controls: under the Windows user profile, I am unable to ping the IP assigned to the device. This prompted the tests with the Windows Firewall and AV out. However, when we tested with a different user on the same system (with Firewall and AV) on profile, we are able to ping IP assigned to the device. This allows however for us to communicate with the device via link, however.

  Not to mention that the redefinition of the system (which, in my opinion, is far too radical to get this software to work), I hit a brick wall with items to check then. Has anyone else experienced this problem and it is resolved through a different way? Any comments would be greatly appreciated.

  Well, I guess everything he needed, it had happened to a point where I thought I was out of options. We finally got this device communicating by link.

  I had run across this article during my first troubleshooting http://support.blackberry.com/kb/articleDetail?ArticleNumber=000035829 and it is a problem, because we already had 4.51 .NET on the system and tried to reinstall it think.

  I went down the .NET 4.5 system, and of course link works again.

• Error in updating software blackBerry Z10

  Hello

  Help, please.

  I am currently on BB 10 OS version 10.0.10.738, I want to upgrade to version 10.2.0.424. I tried to update my Z10 BB software on the web and via a USB port, I entounter error saying 'an error occurred during the download of software for your device.  Please check your internet connection or try again later, if the problem persists.

  When I use a WI - FI connection on my phone I get a message saying "unable to connect to the server found. Please check your network connection settings or try again later. "

  What can I do?

  I managed to update my DaveBear.

  You can try this, it worked for me.

  1. update your Blackberry link first

  2. connect your phone to your pc

  3. don't backup device

  4. click on the update of the installation

• Download link for blackBerry software BlackBerry mixture v1.2 for PC appears as BlackBerry Desktop Software

  Raised this issue to the @BlackberryHelp Twitter account 11 days ago, and it has not yet been changed.

  Basically when I try to download BlackBerry mixture v1.2 for PC through this LINK, it appears like the BlackBerry Desktop Software.  Help, please!

  Hello and welcome to the community!

  BB made many of us are unhappy with the unhappy choice of naming, they did when they grouped LINK and mix in one package. Appointing "Desktop Software" created redundancy and confusion with the old desktop software, and we all dealt with him since then.

  But, from one of the links on this page, what you will receive is a package called Desktop Software, but it is completely different from the package inherited the same name. When run you it, it will present a screen where you choose what exactly from the package you want to install... you can select/deselect link or mix right there.

  Good luck!

• Software BlackBerry BB link keeps reminding to install the 4181 Update

  -Have been updated to the latest version 10.1.0.4181 by BlackBerry Link software, checking that the version on the device is the latest version. -A device to reboot several times. After plugin the USB port & link to BB running, he always reminds to install update. pls advise, thanks.

  Don' don'tknow if this will help, but I temporarily disabled the antivirus and firewall, ran a backup and synchronization in the link, then restarted the PC and re-connected the phone... went problem (in my case anyway )

• Software BlackBerry software update available (q10) - is it a known problem

  BlackBerry link reports that there is a software update available for my Q10. It shows the 10.1.0.2030 version is available. But this version is already on my device. Is this a known bug that BB-Link is not check that version is already installed on the device?

  That's exactly right. I had deleted one of the pre-installed applications. I moved the app restored in a unused applications folder as you suggested. Disconnection and reconnection to BB-Link, is more which indicates that an updated version is underway. Thank you.