Someone called me from macrosoft says support that my PC was crashing

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• I received a phone call supposedly from Microsoft saying that you receive many messages from my computer problem

  original title: Ammyy

  Today, I received a phone call supposedly from Microsoft saying you receive many messages from my computer problem and they gave me the address of the site above to verify the call.   They said that my computer has a virus, and they wanted to remove the virus.  I'm really uncomfortable about this supposed Microsoft contact.   They are part of Microsoft, it is a legal company of Microsoft, it is a society of Ammyy

  Hello

  of course, it's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• Today someone called me from 16305820473 do pretend to be an employee, working at Microsoft HQ, he began to ask questions about my computer.

  Today someone called me from 16305820473

  Posing as an employee, working at Microsoft HQ, he began to ask questions about my computer. I told him that I had no computer and he hang up.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Someone called me from the "World Wide Web" informing me that I had "a Trojan horse".

  Someone said that they were in the 'World Wide Web', recently called saying me that I have a Trojan horse installed on my Windows 7 laptop and they will be "blocks my ip address" to stop the Trojan horse to spread. He said they have my 'saved' details and he says randomly a license number, but it could not determine which edition, I had (I have home premium and professional). So immediately, I knew it was a scam and hung up.

  He then called again. There, with a strong Indian accent told me to go to MSCONFIG and said that services will slowly turn into a "stopped" if I continue. Then he told me to go to Task Manager and find CSRSS.exe (I knew it was a critical program) and I asked him more about "World Wide Web". He said that I could not re - install windows in 3 months and it could 'block my ip address' in 24 hours. So, I'm hung up once more.

  I do not give away details.

  I have Kaspersky Internet Security installed 2013 and it runs scans daily, but no malicious objects (such as virus or trojan programs) were detected.

  I would like to know if some services must be under 'arrested' on MSCONFIG and more info on "CSRSS.exe".

  Thank you

  Look out! It's a scam, those rotten bastards you to give them control of your PC, then try to sell you anti-virus software for your bank or credit card, they'll even install it without uninstalling your existing anti virus, not a good thing. They persist and if you fall for it and compensation they will ring in a few months and say you've scammed we will reply your money for a fee, give us your credit card details.

  They scammed a few pension I know who have had to cancel credit cards after losing money.

  When they ring back their request for a number to call them back on and see if you get a report that he's cheating if you have it, most places have a Government regulator.

• It is usual to technical support to call a client and tell Windows that their computer was in great danger from viruses?

  I received a call today a stone that identified himself as Windows Support calls.  He informed me that my Windows program was in danger of crashing, and if I went on my computer immediately he could walk me through the steps to correct this situation.  I refused, and he said he'll call again tomorrow.  I also Norton Antivirus installed on my computer, and according to the latest analysis today, there is no serious problems.  So, my question would be support personnel Tech Windows do actually contact customers or should I consider this a scam?

  Thank you

  Kathy Waddell

  I received a call today a stone that identified himself as Windows Support calls.  He informed me that my Windows program was in danger of crashing, and if I went on my computer immediately he could walk me through the steps to correct this situation.  I refused, and he said he'll call again tomorrow.  I also Norton Antivirus installed on my computer, and according to the latest analysis today, there is no serious problems.  So, my question would be support personnel Tech Windows do actually contact customers or should I consider this a scam?

  Thank you

  Kathy Waddell

  This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• Call unsolicited (from Microsoft Tech Support?) which offers a security protection.

  EU call from someone representing as Support technology Windows (Sam number 567078 651 420 1786 phone number).  Asked me to enter a 6-digit code (says he was missing on my computer) and I wanted to sell "security protection download" non-recurring fee of $119.  Is - is this legitimate?  I do not.

  Hello

  Yes, it's a SCAM!

  The number is usurped or forwarded to another number, perhaps another country.

  651-420-1786.<- no="" such="" number="" -="" the="" area="" code="" is="" st.="" paul,="">
  http://www.numberinvestigator.com/not-found/651-420-1786.html

  ========================

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I keep getting phone calls from a man who calls himself from Windows saying: I have a virus and to pay to get rid of him!

  • This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
  Thank you for getting back on this type of scam.
  Yes, some vulnerable people indeed caught up.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it.

  For more information, see: what to do if you think you have been scammed...

  Read more: avoid scams that use the Microsoft name fraudulently

• Received a call and was told that my system was going to crash. I gave remote access to the appellant. What should I do now?

  Passwords to Microsoft

  If women called told me it came from microsoft and that my computer was crashing due to a virus in the system. Told me how to find the page where I could see a lot of error messages and asks me to try to remove and when I could not remove anything, she directed me to a microsoft page where there was and ID # and the password she had to make a remote control to fix the problem and I gave it to her. When she could not fix the problem she had someone else to talk to me, this person said that I had to do an upgrade of the window that cost us $319,99. At that time I new I was in trouble because of the distance, I allowed. My question is who was a real password and ID gave me my microsoft without knowing me I had it and if it was legal how can I cancell it. Thank you

  Altogether.  If it were mine, I would.  Please note that there are programs that you can spy and that are not considered as viruses or spyware and so do not appear with a scan of your system.

• c07ft5y, CDDB, ODBC and Mimar Sinan in the register - I was told by a company of 'technical support' that they need to eliminate these because it's malware and viruses

  I called a line of technical support that was supposed to be for prolbems Avast free antivirus software. The tech support person, located in India with a company called Bamgar, has convinced me to give remote access to my computer. Currently, she proceeded to look in my registry and make comments about how my computer had a lot of 'serious problems' and hackers could access sensitive files, I have or look in my online banking because of the above located things on my record that she claimed were malicious software and viruses. I became suspicious when she then proceeds to discuss how his own company, 'Good Karma' would withdraw from all of this for me and to solve all these problems. They would need "only" $ 130 for this. I told him I did not have that kind of money and I want to talk to him later on this subject, because now I was very nervous, she has access to my computer. I clicked the button to put an end to its remote access, but of course I don't know if she still has access to my computer now, as I don't know how to tell for sure.

  I downloaded the free firewall Zone Alarm immediately after the end of that phone call and put it up to block access. I'm also looking for my machine with Spybot Search and Destroy. I know not what else to do to stop this company access to my computer, and I don't know if it was legitimate, and the files she mentioned are really malware. Please tell me if you know what are actually the these points in my registry. Thank you very much.

  Hello

  If you have finished the desktop sharing session, then worry not access your computer.

  I also recommend to run the verification and virus scan online if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx

  NOTE: Make sure that you select the correct version of the operating system before downloading the scanner)

• message saying that my ID was changed to apple

  I get messages from Apple (?) said that my ID was changed to apple. I have not changed it and can still access my account with my existing connection information, so should I worry?

  I would recommend you to change a password for your account ID. change your Apple ID - Apple Support password

• Contacted by rep that notifies computer was in jeopardy. Paid them and now have doubts

  I was contacted by a person representing so-called Windows, which highlight the problems that my computer was advising me of - disk etc. overhead. It seems legitimate and I allowed him access to correct and update my computer. There are 3 levels of coverage for this service, I chose the lowest coverage of 6 months at a cost of £89. After reflection, I started to have doubts, I cancelled my credit card (after that the payment had been made), but I'm worried of what he did or could do while he had access to the machine? Anyone had the same experience and can offer advice?

  The company was Windows Tech Solutions, email * address email is removed from the privacy *

  Web

  Society American and British phone numbers

  Unfortunately, very common. See:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam

  Most of them just seems to perform activities without value as support allows you to install free software like Malwarebytes.

  However, as he had access to this you should consider that it compromised.

• I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it

  Original title: windows scam

  can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF

  Hello

  Of course these are SCAMS!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Fake call? I received a call today from someone claiming to be Windows Support

  original title: fake call?

  Today, I got a call from someone claiming to be Windows Support, saying he was getting my computer error messages. I (stupidly) allowed remote access to my computer and I was told that there were a great many virus that needed to be removed or it would break. While he was trying to sell my software I bcan suspect and ended the call. Now, I am very worried that if it was a fake call, could he have installed something on my computer, or access personal information, and how do I know?

  Please read the responses from the link at the end.
  Pay attention to what Ken Blake, Microsoft MVP.
  Already, you let the sammer with access remotely. Nothing else short of reinstalling Vista and change your account and the password will save your computer.
  Do it NOW.

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/4489f388-d6de-416d-9158-0079764bb001 For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• Received calls from someone claiming to be from Microsoft Query support file System32\com.exe

  I got a call last night by an Indian company that has convinced me that they called a company called NDCL from Microsoft support.  They showed me my file 32\com.exe system and inside was a line of text that says my software warranty expired July 16... it does not specify a year?

  Now, I don't know if these people were real, they had access to my system and seem to know a lot about me.

  First they cheat me, or are they true microsoft support?

  So true and I need to update my warranty please tell us how can I do?

  If they were not authentic how can I protect my system no matter what they could have done for her, now?

  Your guidance is appreciated

  Kind regards

  Isabel

  Hello

  It was a scam, Microsoft does not contact users without their knowledge.

  To be sure, it is best to perform a full analysis of the virus and malware:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  It will be useful.