Call unsolicited (from Microsoft Tech Support?) which offers a security protection.

Similar Questions

• Received calls from someone claiming to be from Microsoft Query support file System32\com.exe

  I got a call last night by an Indian company that has convinced me that they called a company called NDCL from Microsoft support.  They showed me my file 32\com.exe system and inside was a line of text that says my software warranty expired July 16... it does not specify a year?

  Now, I don't know if these people were real, they had access to my system and seem to know a lot about me.

  First they cheat me, or are they true microsoft support?

  So true and I need to update my warranty please tell us how can I do?

  If they were not authentic how can I protect my system no matter what they could have done for her, now?

  Your guidance is appreciated

  Kind regards

  Isabel

  Hello

  It was a scam, Microsoft does not contact users without their knowledge.

  To be sure, it is best to perform a full analysis of the virus and malware:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  It will be useful.

• I received a phone call supposedly from Microsoft saying that you receive many messages from my computer problem

  original title: Ammyy

  Today, I received a phone call supposedly from Microsoft saying you receive many messages from my computer problem and they gave me the address of the site above to verify the call.   They said that my computer has a virus, and they wanted to remove the virus.  I'm really uncomfortable about this supposed Microsoft contact.   They are part of Microsoft, it is a legal company of Microsoft, it is a society of Ammyy

  Hello

  of course, it's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• Receive phone calls from Microsoft Technical Support. Is it a scam?

  I continue to receive phone calls, saying they are Microsoft technical support they said that I have problems with my computer and press the windows button and r to pick up errors in the event they then gave me a code to seek this place which grew up mistakes they said then that they would pass me to a technician who would delete these for me and to speed up my compy before it crashed .i their said that I was on my way while they ring back later I'm good at persuming this is a scam and could they have already gotten access to my computer

  If the scammers already accessed your computer depends on if you gave them access to your computer.

  Suggest you read the following:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  If they call back tell the caller that you have contacted the police.

• really weird call supposedly from microsoft

  Received a call from "Microsoft" on Thanksgiving Day, indicating that someone has hacked my IP address. The appellant wanted me to use the key to victory = r and open the run window and type "inf and my e-mail address. the appellant (sounded like the regular Microsoft staff) could not understand. I hung thinking it was a scam. Any suggestion/information/comments?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Is Guruaid a Microsoft tech support legitimate certified company?

  They supposedly 'cleaned' of my laptop last Thursday and said they would maintain for one year for $169.99.  They got into my PC and I watched as they ran a series of programs that I'm starting to security, repairs, etc.

  My reason for how contact support was not treated (receipt of Spam and Phishing emails in bulk in my Inbox, as well as in my junk mail folder.)

  They claim to be certified technicians MS, I don't believe to be true, now that I've seen what they are doing.

  I can't find how to reach MS on this subject.

  Thank you.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft or its affiliates does contact you, unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Microsoft Tech Support scams

  I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support.  They claimed that Microsoft never give phone support.  Is this correct?

  Here's what I did.  I find the following link through what I thought, it was the Microsoft technical support.

  https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0

  They called me back immediately.  I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation.  At one point, I gave remote access to a working computer to make a USB bootable recovery.  I watched what was happening on the screen and see nothing strange.  I didn't ask for the passwords, money or credit card information.  The probability is that it was a scam?

  Thank you!

  WRO

  Your local business is partially correct.   Microsoft will be never cold call users.  They have no way of knowing of youor computer is infected, with errors, etc..  If someone calls you without you calling it first of all it is a scam.

  If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.

  From your description, I seriously doubt that it was a scam.  They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.

  If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call

  http://partnersupport.Microsoft.com/en-us/mpnwinclient

• Microsoft Tech Support set

  There was an online game hosted by Microsoft a few years back where you played a member of I.T. tech support and was walking around fixing issues. The graphics are poor, ala Lesiure Suit Larry, but the game was fun and interesting. It would give you scenarios as 'Sally-can't print. How you would fix it."sometimes you would give a terminal screen, and you must enter commands and it will give you the answers. Someone remembers this and what it's called and where I can find if it still exists?

  Thanks in advance.

  Some sort of game historian inside Microsoft who I bet can answer this question is Ben Armstrong.  Go to his blog and send the question.  Chances are that he has not only seen, but tried in a virtual machine.  He blogged about the classic game in VPC and have for years.

  http://blogs.msdn.com/b/virtual_pc_guy/archive/category/8225.aspx

  Colin Barnhorst Windows 7 Ulimate x 64 on DIY with 6 GB of ram.

• Call randomly from Microsoft.

  A person presenting themselves as being Microsoft called me yesterday evening after 21:00.  She said that the messages were received by Microsoft indicating which indicate that my laptop is downloading corrupt files.  I rejected, because he doesn't seem like a call legitimate.  Microsoft actually calls the users of their products directly.  I didn't send messagess to Microsoft when there has been specific problems.

  My laptop doesn't seem to always work on something behind the scenes, but I guess it's my anti virus software.  Now I fear that this person was legitimate and that Microsoft has actually picked up on a problem with my laptop.

  As you can see, I am not technically sophisticated and would be very grateful for your contribution.  I am a senior and I have my guard against scammers.

  How I would be contacted Microsoft if it wasn't a hoax?

  Thank you.

  It was a scam, which lasts for some time.

  And no MS does not call the end-users, nore can 'see' your PC

• a phone call from microsoft tech

  Hello I received today a call from an unknown number with the name 'mdhassanwarsi '.

  I reside in canada and who speaks with an Asian or Indian accent told me that my computer has files Pirates
  and told me to go to my computer and it will prove to me it is an authentic microsoft agent
  He knew my name and of course my phone number
  After talking, he said he'll call his supervisor and I hung up
  He called after that I have twice has failed
  what I would do in this situation?

  what I would do in this situation?

  One moment. It is a widespread scam. Your bank does not call request you your PIN credit card and Microsoft does not call its customers to request access to their computers.

• Is it safe to remove the desktop icons rest after a support session remotely Microsoft Tech Support?

  Hello everyone,

      Some time back I had experienced problems with Windows Update continually advising me the KB2538242 was ready to be installed.  After a lot of hassle, I finally got help from Support staff technical Microsoft through 3 sessions of Assistance to solve the problem remotely.

  At the end of the last session, there were several icons left on my desk. (A couple of the names associated with the icons are: desktop.ini & redistributable Microsoft Visual C++ MFC 2005).   Some are .exe files and some are presented as folders.

  My question: is there a way to HIDE these icons so that they will be displayed on the desktop, without actually delete files / folders / applications, icons are associated with?

  (I'd forgotten there is no way to attach a screenshot (jpeg file) from my office, so everyone could see the icons I want to talk).

  Thanks for your time and any clarification on this subject!

  Pete C

  Hi cpsi1,

  Thanks for posting your question in the Microsoft answers community.
  It is safe to delete the icons stored on computer support.

• How should you declare very bad service from Microsoft online support?

  Once the tech made many mistakes and ignored me several times, I asked to be put in contact with her supervisor.  He never replied back again.  It was in the ID:1166251152 case.

  What I read on other forums, it's a big problem with the assumption.  No control and/or remedies for clients to communicate with a supervisor.

  Announcing also the same question on the page Facebook of MS did not all the answers of Ms.

  Hi Aqua009, you can contact support Microsoft Technical with the same Service Request ID # 1166251152 to inform that the problem has been resolved not as the case may be checked at any time.   You can check this link to share feedback on the service. http://support.Microsoft.com/common/survey.aspx?scid=sw;en;1076 hope this information helps.

• phone calls purportedly from Microsoft

  I get phone calls from an international source claiming to be Microsoft, telling me that my pc is threatened by the virus even if my own safety (BTnetprotectplus) make sure that I'm sure. The appellant, usually sounding Asian wants me to press the windows key and press R, then type something like eventvrw but the I think it's a kind of scan - can someone tell me please?

  It's a SCAM for sure, Microsoft will not call you unless you ask them to call you. Ignore it and do not answer.

  If this happen again, report to the fight against fraud center in your country.

• I just got one would have so-called email from Microsoft Christmas Promotion Award team. The sender of the letter indicated a Mrs. Rose Dan and I'm supposed to contact a Mr. Thomas Lampard. Is - is this legitimate?

  I copy all of the text below: Microsoft Christmas Promotion Award team. 10 bina Gardens, South Kensington, London.United Kingdom. Dear winner, batch number of identification numbers... Ref YM09102XN number... YM35447XN winning number... YM09788 we wish to congratulate you once this note as one of our winners selected this month. This promotion was installed as our end of year/email lottery give far from encouraging the active users of the Internet Microsoft Windows. This is to inform you that you have won a prize of? 1.000.000,00 GBP {a Million Great Britain pounds} for the month of November 2011.YAHOOMSN MICROSOFT WINDOWS, collects all the email addresses of those who are active online. Among the million thatsubscribed to Yahoo Hotmail and any field we choose only ten people annually as our winners through the system of electronic voting without the winner applying, we congratulate you for being one of the people selected. PAYMENT OF THE PRICE AND CLAIM * you must contact your claim Agent on or before the date of claim, winners must be paid in accordance with its rules of the Centre. CLAIMS REQUIREMENT FULL NAME:... AGE:................................... ****:........................................ HOME:... COUNTRY/STATE:... NATIONALITY:... WINNING EMAIL:... PHONE :................................... MOBILE:................................... OCCUPATION:... You are requested to contact EVENTS AGENT MANAGER, send your winning identification numbers, fill in the information request above and send to atthis their address of contact below. Mr. Thomas Lampard Microsoft Promotion award team phone + 447024083517 / + 447024094596 E MAIL: * e-mail address is removed from the privacy * our thanks and gratitude to Bill Gates and associates. Accept once more our congratulations. Yours faithfully, Mrs. Rose Dan Chief of audits of the Department Council.

  One word... SCAM.

  Don't answer back.

• Someone called me from macrosoft says support that my PC was crashing

  I was wondering I just got the phone is off was someone who said they work for Microsoft and they where going to fix errors on my PC. I told him remote access to show me the errors and viruses.  He also told me that my PC was crashing hard today. Then at the end he wanted $250 to solve these problems. I wonder if this is something that Microsoft has really or if the company/person was just trying to get my money back.

  Please take a look at the following link:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/please-read-Don