sound does not work on desktop since installing windows 7

We have recently upgraded to windows 7 XP and we lost our sounds on most computers. When you plug the headphones to get us a red x on the speaker in the taskbar. It asks for a user name and admin password and still does not work. When you do a test it says all the internal speakers work. There is no sound with or without headsets once red x. We tried to install the drivers and have failed. Help!

Hello...

See if the Windows 7 Upgrade Advisor has nothing to say about the audio-

http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

Is there a red or yellow X for audio (or other) in Device Manager?

START | type devmgmt.msc . Select devmgmt.msc. Tab 'View' - 'show hidden devices '.

Run the DirectX Diagnostics - it will provide information on audio.

START | type dxdiag | Select dxdiag.exe. desktop wallpaper of dxdiag - "save all information". Save it as a text file

Download dxdiag output to OneDrive - https://onedrive.live.com/

Please provide more information about what happens when you try to install the audio drivers, i.e., there is no shortage?  All messages?

Please provide the link for the ausio drivers you are trying to install.

Has been updated the BIOS?  If this isn't the case, please check for a BIOS update.  Well, there are cases of audio problems after updates Windows 7, including my own system.  I have upgraded Vista to W7, and fortunately, HP has released an update of the BIOS for my laptop which fixed the audio problems.

Kind regards...

jcgriff2

Tags: Windows

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