Spyware

Safari on my iPhone 6 is blocked with a message that says I have to call Support technique Apple because I may have a virus spyware. How can I erase this from my phone?

This kind of message is a scam.

Double click on the Home button, and then drag upward on the preview of Safari.

Go to: settings - Safari - clear history.

Restart Safari.

Phony 'technical support' / 'ransomware' popups and web pages

Tags: Mac OS & System Software

Similar Questions

  • How can I check my Mac mini for spyware and other viruses

    How can I check my Mac mini for software spyware and other forms of virus? Recently, I received an electronic invoice which seems to come from Apple on a purchase that I did not. Unfortunately, I answered by clicking on a link that asked me to cancel or manage this purchase that led me to a site that didn't look like an official Apple site. I am afraid that simply by doing so, I welcomed the spyware on my Mac mini hard drive.

    My Mac was purchased in 2011 and runs on OS X El Capitan (version 10.11.6).

    Kind regards

    Politkovskaya

    Receive a fraudulent e-mail for a purchase confirmation, you did not is a very common scam. Remember that you are not misled by providing personal information solicited by this e-mail.

    Unfortunately, I answered by clicking on a link that asked me to cancel or manage this purchase that led me to a site that didn't look like an official Apple site. I am afraid that simply by doing so, I welcomed the spyware on my Mac mini hard drive.

    No harm will come of the fact that you wrote. Fraudulent Web sites that are made to appear as legitimate those who are specially designed to convince you to reveal personal information. If you don't have that, no further action is necessary or justified. Do not install anything, no matter the source or the apparent popularity, in response to one such scam. To do this would be the first step in a path well worn to the misery.

    On the other hand, if you were tricked into providing personal information (like your Apple ID and password) you will need to change your password on Apple ID. Please write back for instructions.

  • Is there a list of spyware or other malicious stuff, I can find in my computer

    I want to eliminate spyware or other malicious stuff that ends up on my computer. I know that I can look in 'Library' etc, but I don't know what to look for. I would appreciate if someone could tell me WHERE to find a list of malicious downloads, etc. that I can find and eliminate on my computer. THEN, I would appreciate it if someone could tell me OTHER ways to search for, locate and eliminate

    Google will be the answer to your problem

  • e-mail to contact apple about spyware?

    This is going to be a long post im sorry but I have tried to provide as much information as possible.

    I have an ipod 6th generation and I managed to download something w/spyware I guess? I got a vpn on and was a downlaoder app, I learned a bunch of tabs open after recording something and suddenly my ipod froze a bit and went on a page on my ipod screen white and then open the mail to show that he tried to send an email to anyone with the subject by saying that :

    "WARNING: call Apple Tech Support + 1-800-891-8 * 9 your device can have SPYWARE VIRUS call Apple support immediately for help on how to remove the virus."

    the screen that flashed only for awhile and then I could not open my mail app more, my first reaction was to remove my vpn and download app. I continued to try to go on my app mail without success. Then I got a message saying I had a wrong password on my emails (I don't have anything to this e-mail) I started to delete my emails one by one and even then, I couldn't open my email application, and then I noticed that my application of chrome has been updated by himself (he was in the same folder as the downloader and vpn) so I deleted everything on this folder and updated my ipod to the latest ios, after that, I saw that I still had my chrome app? but on another page on my ipod so I deleted who and then I fear that the spyware was on something else so I have reset the settings on my ipod and I could FINALLY open my mail application and see the email correctly and I even took screenshots this time.

    I'm not sure if there was really a spy software, or if its actually went, should completely reset my ipod? connect my ipod to my laptop is a bad idea right now?

    screenshot I took,

    < personal information under the direction of the host >

    This kind of message is a scam.

    Double click on the Home button, and then drag upward on the preview of Safari.

    Go to: settings - Safari - clear history.

    Restart Safari.

  • How to find and remove spyware strikes from an iPhone?

    I worked for a short time at a small company a couple of years.   I left when I become convinced that they have been systematically spy on employees.   Since they have insisted that we all use our own phone / computer, I suspect that they installed spyware strike when they installed other software for "compatibility".   I want to be sure that it is gone, so I would do something to remove anything that may still be lingering on my phone and the computer.  How do I do that?  If I wipe & reinstall from backup to the cloud, will this strike spyware also be saved?

    V

    Unless they jailbroke your phone, it is unlikely that you have a keylogger on it.

    They may have installed some profiles that would be used to work within the security of the iOS and a better level of control over your device, but away from logging.

    Check first for profiles. How tell if an iPhone, iPad or iPod touch is overseen - Apple support

    Restore your device using iTunes is a better choice.

    Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

  • I managed to stop annoying popup windows from amazon today by the uninstall of a program called firefox maintenance. Was this spyware or software legitimate?

    I started getting pop ups very recently (oct 2015) I went to the Panel and programs a characteristic and class list install by date. At first it was one that I distrusted, maintenance on a hunch and firefox decided to uninstall it. I made the right choice - and how this program type of spyware/adware on my computer.

    Hi, there is a legitimate program called Mozilla Maintenance Service, which in your programs, should show the same under Firefox version number - what is the Service of Maintenance Mozilla?. If that's what you mean, it would be not responsible for pop-ups advertising. If it is really "Maintenance of Firefox", then I would have certainly considered with suspicion.

    You can check your settings pop up here - the Blocker settings, exceptions, and troubleshooting.

    If the problem persists, you can try these free programs to search for malicious software that work with your existing anti-virus software:

    Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one. Windows 8 already has integrated antivirus.

    More information can be found in the article troubleshooting Firefox problems caused by malware .

    This solve your problems? Please report to us!

  • how spyware &amp; best for macbook pro antivirus software

    e-mail account hacked. possibly get password spyware or virus vi somehow, I downloaded on my Mac. What is best spyware / virus scan software for MacBook Pro (El Capitan 10.11.5 running OS X version)

    What makes you think that you have been 'hacked '?

    Download and run MalwareBytes. Malwarebytes was developed by one of our colleagues here to ASC. He received rave reviews and is on the more proven anti-malware for Mac software.

    There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.

    A Mac peut picking up malware, but not if you just use common sense. Really need to actively invite some malware in for making it happen. This means that download and knowingly give your password for it to download. Mac offers all the protection you need with SIP (Protection of the integrity of the system). I have on the Protection of the integrity of system on your Mac - Apple Support

    If you happen to download adware, you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our colleagues here to ASC. He received rave reviews and is on the more proven anti-malware for Mac software. If you use torrents, don't. Torrents are a good way to pick up malware because something can to hitchhike in on a download.

    Safari pop ups are different and easier to deal with. In Safari 9.1 and later simply close the window. For previous versions force quit and hold the SHIFT key while restarting Safari.

    https://support.Apple.com/en-us/HT203987

    Finally, away from programs that are intended to «clean your Mac» They can do damage to your system. Your Mac should any in the first place of cleaning. Any necessary cleanup is systematically supported by OS X.

  • Recently started to delete downloads claiming "virus or spyware".

    Last two days, some download have been launched to remove by saying that "' blocked: can contain virus or spyware" error message to download window. " Downloads of subject are .pdf files or partial .rar files. It is a new development. Never happened before. I am looking for a way to get rid of this recent behavior.

    Hi FredMcD, I think it is the system discussed in this thread, the post of last second of screen capture: false positive on facebook docx.

  • Your last update spyware

    After your update about two days ago, it contained spyware WEBGET... as an add on... I had no idea was being installed.
    It took a while to understand how to remove it.
    Just an info

    It is likely that you has been infected with malicious software by allowing the software to install.

    Make a check of malware with several malware scanning of programs on the Windows computer.
    Please scan with all programs, because each program detects a different malicious program.
    All of these programs have free versions.

    Make sure that you update each program to get the latest version of their databases before scanning.

    Alternatively, you can write a check for an infection rootkit TDSSKiller.

    See also:

  • Why include Delta search spyware in your download?

    I have download Firefox and discovered that a virus/spyware was included in your software. It took me days to find out how to remove all Firefox and all other browsers that it infected with the uninstallation of the software. Why would a virus/spyware with your Foxfire software include? Are you trying to discourage people to use your software? Seriously.

    You must have obtained this adware by another source, then - no download on the official site of firefox will include nonsense...

  • What is the best free malware removal program and spyware?

    I get pop ups saying: I have Trojans and he won't let the page. My system crashed and I not all icons and my files and images are all gone. I use my McAfee icon to go to the internet. I also have a blue screen Uni now. What is the best malware and spyware removal program with that I can start? Thank you very much!
    Have a great day!

    Here are some great tools:

    If youre having problems, you can try the different save the discs provided for example by kaspersky and f-secure

  • How Mozilla did spend ShowIP spyware plugin?

    Sophos has identified ShowIP Firefox plugin as spyware. I'm afraid that two versions of this software were included in a review of Mozilla. It is very bad news for users, and perhaps an indicator, that none of the plugins are trustworthy. As a privacy issue it should be fixed quickly.

    If you want to report the addon or inquire into the question, use the contact information provided by the mozilla addon site: https://addons.mozilla.org/en-US/deve.../contact

  • Check for the presence of malware/adware/spyware software

    I'm currently looking if I have no malware/adware/spyware on my computer. I followed the steps on the other discussions as removing the. Agent.plist and other daemon.plist. Right now I don't see any symptoms (such as force redirection Web site or just completely frozen screen) but I don't know if there is nothing else left. Could someone there check it please for me? Thank you!



    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-25 00:02:30

    Download EtreCheck from https://etrecheck.com

    Length 03:13

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: No problem - just check

    Hardware Information:

    MacBook Pro (13-inch, mid-2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.5 GHz Intel Core i5 CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 548

    Video information:

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    Software:

    OS X Yosemite 10.10 (A 14, 389) - since startup time: less than an hour

    Disc information:

    HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Media (disk0s4) / Volumes/media: 160.00 go-go (152,46 free)

    Macintosh HD 2 (disk0s5) / Volumes/Macintosh HD 2: 114.62 (114,40 GB free)

    Macintosh HD 3 (disk0s6) / Volumes/Macintosh HD 3: 114.22 (16,80 free go-go)

    Macintosh HD (disk 1) /: 109,63 go-go (34,57 free)

    Storage of carrots: disk0s2 110.00 GB Online

    MATSHITADVD-R UJ - 8à8 disk2: () (196.8 MB)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Computer, Inc. Apple IR receiver.

    Apple Inc. Apple keyboard / Trackpad

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store

    Kernel extensions:

    / System/Library/Extensions

    com.devguru.driver.SamsungComposite [no charge] (1.4.18 - 10.6 SDK - 2016-03-22) [Support]

    /System/Library/Extensions/ssuddrv.kext/contents/plugins

    com.devguru.driver.SamsungACMControl [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]

    com.devguru.driver.SamsungACMData [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]

    com.devguru.driver.SamsungMTP [no charge] (1.4.18 - SDK 10.5 - 2014-01-27) [Support]

    com.devguru.driver.SamsungSerial [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]

    Launch system officers:

    [loaded] 5 tasks of Apple

    [loading] 142 tasks Apple

    [operation] 56 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 137 tasks Apple

    [operation] 80 tasks Apple

    Launch demons:

    [loading] com.adobe.SwitchBoard.plist (2012-08-11) [Support]

    [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

    [loading] com.malwarebytes.MBAMHelperTool.plist (2016-04-11) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-09-20) [Support]

    User launch officers:

    com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

    [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-13) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [operation] com.spotify.webhelper.plist (2016-04-24) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

    Hidden Spotify Application (/ Applications/Spotify.app)

    Other applications:

    [ongoing] com.google.Chrome.5996

    [ongoing] com.Google.Android.mtpagent.98864

    [ongoing] com.spotify.client.49448

    [loading] 357 tasks Apple

    [operation] 163 tasks Apple

    Plug-ins Internet:

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    QuickTime Plugin: 7.7.3 (2014-11-06)

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) obsolete! Update

    EPPEX plugin: 4.1.0.0 (2011-07-26) [Support]

    Default browser: 600 - SDK 10.10 (2014-11-06)

    SharePointBrowserPlugin: 14.3.4 - SDK 10.6 (2013-05-19) [Support]

    Silverlight: 5.1.30317.0 - SDK 10.6 (2014-05-20) [Support]

    JavaAppletPlugin: Java 8 update 65 build 17 (2015-11-09) check the version of

    3rd party preference panes:

    Flash Player (2016-04-05) [Support]

    Java (2015-11-09) [Support]

    Time Machine:

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 109,63 GB disc used: 75,06 GB

    Destinations:

    Macintosh HD 3 [Local]

    Total size: 114,22 GB

    Total number of backups: 60

    An older backup: 01/07/15, 16:44

    Last backup: 24/04/16 18:40

    Backup disk size: too small

    Backup size GB 114,22 < (disc 75,06 GB X 3)

    Top of page process CPU:

    5% mdworker (9)

    3% kernel_task

    3% Google Chrome

    2% Google Chrome Helper (6)

    2% fontd

    Top of page process of memory:

    766 MB Google Chrome Helper (6)

    Kernel_task 447 MB

    209 MB Google Chrome

    Mdworker (9) 147 MB

    Image 119 MB

    Virtual memory information:

    320 MB of free RAM

    3.69 used GB RAM (1.02 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    24 April 2016, 23:19:51 self-test - spent

    24 April 2016, 19:05:27 /Library/Logs/DiagnosticReports/storedownloadd_2016-04-24-190527_[redacted].cpu _resource.diag [details]

    /System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/St oredownloadd

    April 23, 2016, 23:14:57 ~/Library/Logs/DiagnosticReports/VTDecoderXPCService_2016-04-23-231457_[redacte d] .crash

    /System/Library/frameworks/VideoToolbox.Framework/versions/A/XPCServices/VTDeco derXPCService.xpc/Contents/MacOS/VTDecoderXPCService

    If you see no evidence of malicious programs (and I see no evidence of it in the etrecheck report), you can read this post for more insight.

    Viruses, Trojans, Malware - and other aspects of Internet Security

    Apple - Support-Apple security updates

    http://www.reedcorner.NET/MMG/

    http://www.thexlab.com/FAQs/malspyware.html

  • I suspect that there is spyware on my Mac.

    Today I used internet banking, and this evening I received an email claiming to be from this bank.  It may have been a coincidence, but can advise you on how to clean my Mac of spyware, just in case?

    It was a phishing attempt; not more, not less.  Unless you recently downloaded something of a torrent or a comprehensive download site, or recently let someone away from your computer, it is highly unlikely that you have any malware/spyware/adware on your computer.  If you wish, you can download Malwarebytes' Anti-Malware for Mac.  It was developed by an employee trust and respected here.  It's a simple, non - intrusive program that removes malware known/adware from your hard drive.  That's all that.  It does nothing and is not take anything else.  That being said, I don't think it's necessary here, but if you want to do it for peace of mind, it wouldn't hurt anything.

  • I have a spyware integrated into Firefox, how do I get rid of him?

    only when I use Firefox, when I go to my site to bank online, just after the log-in window, a pop up widow wonder all my personal information including credit card information. I checked with the Bank and they told me that I have spyware.

    I used all kinds of software removal, but it does not.

    Make a check of malware with some scan of malware programs. You need to scan with all programs, because each program detects a different malicious program. Make sure that you update each program to get the latest version of the database prior to scanning.

    See also 'Spyware on Windows': http://kb.mozillazine.org/Popups_not_blocked and searches are redirected to another site

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