SR5019UK - collection problem

I used the system recovery to restore the factory settings, the pc seems to go in any process of recovering ok but then creating Vista it tells me there is a configuration error and cannot continue - code purple.

HP will not help unless I pay them.

Any suggestsions appreciated.

I have no recovery media - relying on the hard disk partition.

Thank you.

Hi stoxworld,

Please see this thread/solution of Purplekiller. I have not checked this procedure but it seems to fix the error code purple for some users.

Jaco

I'm not an employee of ch *.

"" "" Please give a "Bravo" If the notice is relevant or "Accept as Solution" If your problem has been resolved.

+++++++++++++++++++++++++++++++++++++++++++++++++++++
H8 1380 t CTO, Intel i7 3820
16 GB OF DDR3 MEMORY
Pegatron Motherboard-IPIWB-PB (Pittsburgh), Radeon HD 7570 1 GB. Win 7 Home Premium set to upgrade to Windows Pro 8.1.

Want Phoenix 810-150se, Intel i7 4820 k
16 GB OF DDR3 MEMORY
Pittsburgh2 motherboard, NVIDIA GTX 645 - 2 GB GDDR5. Win Pro 8.1.

HP 560z CTO AMD Phenom II X 6 1090 t.
16 GB OF DDR3 MEMORY.
Radeon HD 6570
Win 7 Home Premium set to upgrade to Windows 7 Pro.

HP ENVY 17 t-j000 CTO Quad Edition laptop. I7 4702mq
12 GB OF DDR3 MEMORY
NVIDIA graphics
Win 8 Pro

Tags: HP Desktops

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