Standalone telepresence solution

Similar Questions

• Collaboration and telepresence Solution

  Hi people,

  I would ask you recommendations on how we implement the solution that we offer for the customer.

  • The client have existing CUCM running version 10.x
  • Cisco IP phones and Polycom video settings are saved on the CUCM for call control

  We have offered and introduce a solution of Collaboration Edge/MRA and integrate the system existing.

  The solution consists of new telepresence video infrastructure and endpoints:

  • Cisco Core Expressway
  • The highway from Cisco
  • Cisco TMS/TMSPE
  • Cisco Telepresense servers
  • Conductor of Cisco Telepresence
  • Cisco Telepresence Content Server
  • Cisco SX Series (to be placed on the existing CUCM) endpoints

  There are two options that came out in my mind, how to integrate these new infra to the existing.

  1 CUCM will take all the call control and integrate all of these new infrastructures (managers, telepresence servers, TCS)

  2 expressway Core (VCSC) will take control of calls for drivers, the telepresence servers, TCS and create between VCSC and CUCM SIP trunk.

  What is the best option? Need your recommendations.

  Thank you.

  Hello

  Yes, you can create a SIP of CUCM trunk to Trade Commissioner as explained in the following guide

  http://www.Cisco.com/c/en/us/TD/docs/Telepresence/TCS/6_2/administration...

  Manish

• Clinic of telepresence

  What is the difference between the presence of clinics of telepresence and the Clinical Assistant telepresence VX

  Alex

  Sent by Cisco Support technique iPad App

  The telepresence of clinical presence system (CPS) is that a video codec C40 based mobile endpoint. It supports multiple displays, a motorized adjustable work surface and a number of inputs / outputs.

  Photos and specifications of the CPS can be found here:

  http://www.Cisco.com/en/us/prod/collateral/ps7060/ps11304/ps11314/ps11417/data_sheet_c78-648400.html

  The Clinical Assistant VX is essentially the slightly, little brother of the CPS. It is based on the video codec C20, a smaller footrprint, has a single screen and fixed work surface.

  VXCA sheet and photos can be found here:

  http://www.Cisco.com/en/us/prod/collateral/ps7060/ps11304/ps11314/ps12152/data_sheet_c78-681413.html

  Two mobile telepresence solutions are FDA class 1, and you can attach several of your devices video collaboration to our shopping cart.

  Clinical HealthPresence (to add some confusion over) is a very wide and large scale type of solution. Video collaboration is part of it, but can also include medical devices, scheduling, data aggregation and AutoSave, etc. calling, used mainly in large network deployments.

  If all goes well that can clarify things a little.

• It is possible to intregate MARKS and server of telepresence in a multipoint network link?

  Hi friends,

  I recently did a big upgrade of an environment of telepresence entire Cisco, including a large number of components telerepsence, these VCS, server TP, TMS, CUCM, CTS 1300, CTMS, CUVC, point final series C, jabber, 9900 and 8900 video phones in the series.

  Opportunities for interoperability between Cisco telepresence solutions have been much improved, that's why we have done the upgrade.

  Now, I just doubt, which I wasn't able to solve by searching in the documents and guides. I know that it is possible to establish a link of multipoint network between several CTMSs in order to scale the number of participants at the Conference. It's great! But is it possible to link (waterfall) CTMS (version 1.9) and TP Server (version 2.2)?

  Two of them having supported the ADVANCED Protocol, I think it is supossed to work, right? I tried to achieve this integration, but it did not work. TP recongnizes CTMS as being three SIP screen Telepresence server, I have a participant (CTS Endpoint 1.8) connected to the CTMS and a participant (point endpoint 9971) connected to the server TP, but I see a black screen in both participants, no audio. If endpoints ask each other directly, it works normally, because they are running new firmwares.

  It is possible to intregate MARKS and server of telepresence in a multipoint network connection?

  Thank you!

  Kind regards

  Paulo Souza

  Hello Paulo

  Glad to hear that you are experiencing improved after the upgrade to get the best of interop.

  Unfortunately cascading is not supported with GST again. It can be included in a later version in 2013.

  Thank you

  Rafal

• Cisco TelePresence WebEx permits

  Is it possible to integrate Cisco Webex meeting server hosted locally with the telepresence solution? Cause according to documentation Cisco, it is possible when the Webex services is hosted in the cloud, but I'm not sure if it would work hosted locally?

  Let me know.

  D

  It is not yet available for CWMS, but it is on the roadmap.  Today it is only available with WebEx SaaS deployments.

• SX20 floor control

  Is someone can you please tell me where I can find the floor on a Codec SX20 control options?

  We use this quite regularly on our MXP95s but can't find it on the SX20 and who need the end user must be able to define what remote end point (in an appeal of the multi-site) is shown in the privileged position.

  Hey Wayne,.

  Control of floor on devices of transport CANADA is not possible at this stage. You may need to trigger a feature request for it. You can change layouts, as Jens mentioned. But prominent position adjustment far endpoint could be achieved only by using the active speaker where endpoint speaking it will be shown in the view.

  Thank you

  Saint André
  Telepresence solutions group

• Instant Web on C40?

  I put the screen on 'On' for a codec C40 but my web GUI is not a list for snapshots.  Is this possible?

  Brad,

  You will get Web snapshots in the call control Menu. Please open the call control and you would be able to see the video stream from the starters during the calls and without appeal.

  Thank you

  Saint André
  Technical Manager
  Telepresence solutions group
  [email protected] / * /.

  Phone: + 1 408 545 6512
  Video: [email protected] / * /

• Add-in audio

  Dear Sirs,

  Our telepresence solution includes CUCM 7.1, 1.6, 1.6 CTM, CTS 3210 CTMS and CTS-1300 endpoints, Cisco 3945 with MFT - E1 and DSP modules like the PSTN gateway.

  We want to use the plug-in software component audio in the solution.
  We need additional (as IPVC) equipment for this solution?

  Audio Add-in to a multipoint conference also necessary.

  Thanks in advance.

  Audio add-in is the only Audio calls, your PSTN GW should suffice. This Audio-add in function is like a normal voice call

  Interop to CUVC

  HTH

• CTS-CTRL-DVC8 locked up

  I have the touch screen (CTS-CTRL-DVC8), who is stuck at the "Connecting" screen... "and don't give me any menu\options ever.  Nobody knows how to factory reset the touch screen if you are unable to access the list of options.

  Hi Robray,

  Here are the steps to reset the touchscreen CT if you don't get all the controls:

  Telepresence Cisco Touch factory reset pressing about exclamation for 10 seconds so that it lights up, the device can be then press mute twice. The touch screen should restart after a few seconds with the factory settings.

  Hope that answers your question.

  Thank you

  Saint André
  Telepresence solutions group

• Warning of Configuration control VCS

  Is that someone must have seen a warning on the RESUME that says "default link expected sub-area by default and the subzone of Cluster is missing? I get this warning, but the links between the 2 subzones are there. Curious to know if anyone has seen elsewhere.

  It can be set as follows

  SSH in the VCS as admin and issue the following command

  xcommand DefaultLinksAdd

  Best regards

  Solvieg H. Pagan-Nesmith
  Customer Support Engineer
  Telepresence Solutions Group
  [email protected] / * /.

  703-707-1009.

• Impossible to use the IR remote control after you install Touchpad

  I have a C40 that was used with the infrared remote control successfully for months. I recently installed a Touchpad plugging directly into the 2nd port eNet.  The software is underway at 6.2.0.  Immediately after that I have connected and started using the touchpad, it was noted that the unit no longer meets the IR remote.  The base of the camera flashes when ar buttons pressed on the IR distance indicating that the IR signal is received, but there is no response from the codec.  Is this a "feature"?  Can I use the remote and the touchpad?

  Hello

  Touch screen and remote control cannot work side by side. Once the touch screen is connected, it takes full control of the on-screen display, allowing no changes from the remote control. This is expected behavior.

  Hope that answers your question.

  Thank you

  Saint André
  Telepresence solutions group

• Video is not clear

  Dear

  I have

  Cam C40CODEC-CTS-K9 and cisco cisco cts-phd-1080p12xs. My problem is that when I use the cam the picture on the video is not clear. Please help me, it is an agent. I also need to inform the camera zoom and motion detection to work well. What should I do?

  Please advise, I will apperciate this

  Hey Islam,

  Assalamu Alaikum. According to your description, the problem seems to be on the local site where even your auto view does not work well. Here are the possible reasons for this behavior:

  -Faulty camera
  

  -Defective Codec configuration
  

  -Defective camera cables
  

  -Environment room

  In order to isolate, please connect the camera directly to a screen using an HDMI cable. You can always connect the camera via the codec using the Visca cable which is used for control and power.

  If you still don't see a fuzzy picture on the screen, this means that the device is defective or the problem is with the lighting in the room. In order to get a clear picture, you must have sufficient lighting in the room in order to use the camera for a video in HD quality.

  Please review and let us know.

  Thank you

  Saint André
  Telepresence solutions group

• CWMS and WeTP simultaneously

  Hello

  We have a customer that deploys a solution of telepresence on premises which include (Unified 10.5 CM, MSD 14.6, vTS 4.1 3.0 XC, X8.5 EXP-C/E and CWMS 2.5). A new requirement came they want to allow endpoints SX80 & MX700 to lead a meeting of the Conference with Webex servers. AFAIK WebEx on cloud need to be enabled.

  I have a few questions that I would like to ask some questions:

  1 - since I was using a certain domain name (e.g. xyz.com) local CMWS, then I activate Webex on cloud using the same domain name, so I had two premises on and the cloud. If this is not the case, how the solution would be in this case?

  2. that I would be able to integrate TMS, vTS, conductor and EXP-C/E with WebEx on Cloud (WeTP)

  3 - What is the advantages that may be available in WebEx on cloud existed only not in CWMS in case customer has decided to use only WebEx on cloud?

  4. What are the features that would be lost if changing the current local solution for including all the WebEx and telepresence solution on the clouds?

  Thanks in advance.

  Regrads,

  AMR Sheriff

  Hi Amr,

  I'll try to answer your question:

  1 - since I was using a certain domain name (e.g. xyz.com) local CMWS, then I activate Webex on cloud using the same domain name, so I had two premises on and the cloud. If this is not the case, how the solution would be in this case?

  The Webex on the Cloud, the URL for web conferencing is usually . webex.com, while CWMS usually has a URL such as Webex.CompanyDomain.com. There is therefore no possibility to have conflict. You can have conflicts with Webex on cloud's ARM running in a public domain which is in the public domain even recorded with the webex account. This is because Jabber also questioned Webex trying to save with auto-discovery, as Webex Menssenger service is available for Jabber.

  2. that I would be able to integrate TMS, vTS, conductor and EXP-C/E with WebEx on Cloud (WeTP)

  Yes. As CWMS has no integration with the environment of telepresence.

  3 - What is the advantages that may be available in WebEx on cloud existed only not in CWMS in case customer has decided to use only WebEx on cloud?

  In my opinion, the main difference is the ability to integrate your existing Webex telepresence system. WebEx on Cloud usually provides most of the important features available on CWMS.

  4. What are the features that would be lost if changing the current local solution for including all the WebEx and telepresence solution on the clouds?

  For this particular question, I suggest you to contact your representative local Cisco, since it is rather a technical commercial subject. My personal opinion is that Webex on cloud has everything users need for web meetings.

  Paulo Souza

  Don't forget to note the useful answers and to mark your question as "answered" as appropriate

• Polish language in EX90?

  I have EX90 with the new TC5.1.6 software. I see in the plug EX90 can Polish language support. Unfortunately I can't change the Polish language over http or ssh. If I try to change of Polish language in http menu, after a few seconds selected menu language becomes English. Any suggestions?

  Concerning

  Luke

  Hi Luke,.

  He has been identified as a known issue with TC 5 software. It has been fixed in TC 6. The datasheet does not have the correct information and is corrected.

  Therefore, please wait for the TC 6 version and you should be able to perform the task successfully.

  Thank you

  Saint André
  Telepresence solutions group

• Telepresence using PVDM3 instead of standalone MCU

  Hello

  Can anyone advise what will be limited if we use PVDM3 ISRG2 router as a multitouch device instead autonomous telepresence MCU.

  Also we prefer to use CUCM v9.x to VCS.

  Materials will be used:

  1 CUCMBE v9.x

  2 PVDM3-256 (Qty: 2) on 2951 ISRG2

  3 CTS-MX300-55-K9 (Qty: 4)

  4 CTS-EX90-K9 (Qty: 4)

  5 cisco 99971 phones.

  Any valuable advice would be much appreciated

  BR, Shimjid.

  No it's not. There is no control of the layout or floor.

  Please remember useful frequency responses and identify useful or correct answers.