Sticky mouse microsoft

Similar Questions

• I bought a mouse microsoft 4000 mobile. It came with no disk and the page, to what he tells me to go said that is down. What should I do?

  I bought a mouse microsoft 4000 mobile. It came with no disk and the page, to what he tells me to go said that is down. What should I do?

  Hello

  1. what exactly is the problem?

  I suggest you explain clearly to us the question so that we can better help you.

  To troubleshoot failures in the response to the mouse or wireless keyboard, see this link: http://support.microsoft.com/kb/838398

  It will be useful.

• How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  How can I change the sensitivity of the Mouse microsoft bluetooth 5000 mouse

  With most devices microsoft mouse, with the last installed, R.click software/drivers
  my computer, properties, Bishop of devices, expand the tree, R.click the mouse on it, properties,
  Advanced button, set the two senior settings is listed, a superior is probably
  enough. This makes the most sensitive mouse settings.

• Cannot connect mouse Microsoft Sculpt comfort Bluetooth constantly

  I can't get my mouse Microsoft Sculpt comfort to stay always connected to my laptop (Win7 x 64).

  In the middle of use, it stops working. I studied in the devices & Printers and the device returns is no longer there. I pass by add it a device Wizard, making sure that my mouse is discoverable (green and red lights flash alternately) and he said he's logged and it will look for a driver. The laptop detects a driver and a "Bluetooth Service Configuration" window appears.

  Open Device Manager, I see that HID-compliant mouse is added to the list of mice and other pointing devices. As soon as the "Configuration of Bluetooth Services" window closes, the mouse is removed from the Device Manager and removed from devices & Printers.

  I tried to uninstall and reinstall the Bluetooth driver.

  I tried to turn off the Bluetooth power management feature.

  I tried to change the batteries.

  I tried to move closer and further away.

  I tried browsing the Add Assistant device with Microsoft mouse & keyboard Center installed and uninstalled.

  I restarted at various times during the process.

  What should I try next?

  1. I didn't do any hardware or software changes before this problem I can think
  2. My computer is a Dell Latitude 6430u
  3. I have Kaspersky installed 10.1.2.23 on my computer. It is managed by Active Directory by my IT Department if I can't make changes to it or turn it off somehow.

  Troubleshoot failures in detecting new Bluetooth mouse or keyboard
  -Was not able to finish because I do not have permission to access the registry items in order to remove the bluetooth stack

  I performed a clean restart in any case and I tried to add the device again, and it worked this time.

  I will update this thread if it decides to cut again for some reason any.

  Thank you

  okravetz

• When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page. It ignores even the large amounts. This can be solved? Rose

  When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page.  It ignores even the large amounts.  This can be solved? Rose

  Hi Rose,
   
  The problem occurs on specific applications?
   
  This can be for one of the following reasons:
  1. bad mouse is selected in the IntelliPoint software.
  2. conflict with other mouse or pointer (non-Microsoft) software.
  3. problem with IntelliPoint software or drivers.
  4 application does not correctly recognize scrolling the mouse messages.
   
  I suggest for the link and follow the steps in the KB article:
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091
  Note: Put the computer to normal mode after the troubleshooting in clean boot mode.
   
  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Mouse Microsoft constantly double click on its ' own

  Original title:

  Microsoft Mouse problems or glitch...

  Why my microsoft mouse double-click constantly on his "own, almost all the time now?"  The only way to stop it is to uninstall the software drivers completely and reinstall, but it works only temporarily.  This applies to all of my Microsoft optical mouse.

  Hello
   
  1. What is the exact model of the mouse?
  2. the device (mouse) works fine in another computer?
  3. what operating system is installed on the computer?
   
  Try the steps from the following link and check:
   
  Troubleshoot mouse double-clicking when you click
   
  http://support.Microsoft.com/kb/266738
   
  As a work around you can run the fixit from following link and verify:
   
  http://support.Microsoft.com/mats/hardware_device_problems/en-us
  I hope this helps!

• Wireless Optical Mouse Microsoft 3000 click laptop left does'nt work

  I have three ms wireless notebook Optical Mouse-mouse 3000. After that about a year, the left click button does not answer with a single click it takes a lot of clicks sound used every day all three have just worn. I bought different types of mouse, but always seem to be pulled back to mouse 3000 ms.  I love these little mouse for laptop. I would like that they last more than a year, but what you can do. what I would like if possible for microsoft to replace these mice you know that I would be very grateful. Thank you very much

  Tom Crawford

  Hello

  What operating system do you use?

  You can try the troubleshooting methods provided in the article below which might help you.

  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091

  You can also view the Sub articles that might help you.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398 
  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

• Frequency problem mouse Microsoft X 8 gaming

  I have three computers on a network in my basement and recently updated all three to the x 8 mouse. Two have Vista and XP. The problem I have is when playing fps the clicks of other X 8 mouse are playing games with them. My question is... Is it possible that all three can also be defined on different frequencies for don't mess does not with each other?

  Any help would be appreciated.

  Doug

  Hi ddallas159,

  According to the Microsoft Hardware site, the Sidewinder x 8 is 2.4 Ghz, and there is no way to select a different frequency. You may need to replace it with a couple other mice for your application.

  Here is the link to the datasheet:

  http://www.Microsoft.com/hardware/gaming/ProductDetails.aspx?pid=103&active_tab=systemRequirements
  Dave D
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Suddenly V. slow start-up - how to remove the 'mouse Microsoft & detection (USB) keyboard driver?

  OK, I have a common problem with starting my PC under Windows 7 64-bit. It was all pretty quick start for the last month or so that I had installed. Then it started to freeze for several minutes (anything from 5 minutes to 10 minutes) during boot to the Windows loading screen.

  Since then, I tried different things so he can start normally once again, including the tings which should theorectically not affect him as they have all been there before this problem started and starting very well, this includes:

  Looking at these latest material changes such as I added HD
  Change the SATA disks on (I've got 3)
  Get startup in MSconfig to use cores max (this is a quad core) & memory (4 GB)
  By looking at the files bootlog (Nothing don't jump other than I apparently trying to load a couple of drivers twice - I have listed this morning at the bottom of this message for reference bootlog)
  Recovering to a point a month before the problems started in the hope that it will be possible to uninstall the newer drivers that might be the problem, and that's where I noticed what I believe could be the cause, as seems to be the point where it went wrong.

  I had added a Microsoft Mouse and keyboard and the WU offered an optional update from:

  Microsoft Microsoft mouse - other hardware - & detection (USB) keyboard driver

  After installation of this I'm pretty certain that the softstart right down, so I tried to uninstall it. Only I can't find a way to do it. Like when I do a restore of the system to a point before the driver install and the problem that occur, this is not the driver, that just seems to keep. I then uninstalled Intellipoint mouse and keyboard and re-installed mouse PS2 standard. At the same time, I removed my Microsoft Mouse Wireless USB keyboard &, all without effect. I restored my system again and I'll be back to what, according to me, the problem is who is the...

  Microsoft Microsoft mouse - other hardware - & detection (USB) keyboard driver

  But with no obvious way or to withdraw, I can't confirm that.

  Other notable points:
  During the startup, the HD access is constant, so it works like crazy.
  The keyboard will be insensitive to things like capslock or numlock if for the first six months of waiting, when NumLock is on and for the second half of waiting, when NumLock is off. I think that my default setting is for numlock off the coast.

  Help, it's torture, especially when you see that the sub boots 10 seconds on the web.

  Cheers, Jamie.

  For reference: ntbtlog.txt
  Microsoft (R) Windows (R) Version 6.1 (Build 7600)
  10:33:29.421 1 11/2010
  Loaded driver \SystemRoot\system32\ntoskrnl.exe
  Loaded driver \SystemRoot\system32\hal.dll
  Loaded driver \SystemRoot\system32\kdcom.dll
  Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
  Loaded driver \SystemRoot\system32\PSHED.dll
  Loaded driver \SystemRoot\system32\CLFS. SYS
  Loaded driver \SystemRoot\system32\CI.dll
  Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
  Loaded driver \SystemRoot\system32\drivers\WDFLDR. SYS
  Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
  Loaded driver \SystemRoot\system32\DRIVERS\WMILIB. SYS
  Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
  Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
  Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
  Loaded driver \SystemRoot\System32\drivers\partmgr.sys
  Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
  Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
  Loaded driver \SystemRoot\system32\DRIVERS\intelide.sys
  Loaded driver \SystemRoot\system32\DRIVERS\PCIIDEX. SYS
  Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
  Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
  Loaded driver \SystemRoot\system32\DRIVERS\ataport. SYS
  Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
  Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
  Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
  Loaded driver \SystemRoot\System32\Drivers\PxHlpa64.sys
  Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
  Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
  Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
  Loaded driver \SystemRoot\System32\Drivers\cng.sys
  Loaded driver \SystemRoot\System32\drivers\pcw.sys
  Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
  Loaded driver \SystemRoot\system32\drivers\ndis.sys
  Loaded driver \SystemRoot\system32\drivers\NETIO. SYS
  Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
  Loaded driver \SystemRoot\System32\drivers\tcpip.sys
  Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
  Loaded driver \SystemRoot\system32\DRIVERS\volsnap.sys
  Loaded driver \SystemRoot\System32\Drivers\spldr.sys
  Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
  Loaded driver \SystemRoot\System32\Drivers\mup.sys
  Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
  Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
  Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
  Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP. SYS
  Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
  Loaded driver \SystemRoot\System32\Drivers\Null.SYS
  Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
  Loaded driver \SystemRoot\System32\drivers\vga.sys
  Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
  Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
  Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
  Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
  Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
  Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
  Loaded driver \SystemRoot\system32\drivers\afd.sys
  Loaded driver \SystemRoot\System32\Drivers\aswRdr.SYS
  Loaded driver \SystemRoot\System32\Drivers\aswTdi.SYS
  Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
  Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
  Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
  Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
  Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
  Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
  Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
  Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
  Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
  Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
  Loaded driver \SystemRoot\System32\drivers\discache.sys
  Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
  Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
  Driver loaded \SystemRoot\System32\Drivers\aswSP.SYS
  Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
  Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
  Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
  Loaded driver \SystemRoot\system32\DRIVERS\nvlddmkm.sys
  Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
  Loaded driver \SystemRoot\system32\DRIVERS\Rt64win7.sys
  Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys
  Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
  Loaded driver \SystemRoot\system32\DRIVERS\parport.sys
  Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
  Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
  Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
  Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
  Loaded driver \SystemRoot\System32\Drivers\GEARAspiWDM.sys
  Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
  Loaded driver \SystemRoot\System32\Drivers\RootMdm.sys
  Loaded driver \SystemRoot\system32\drivers\modem.sys
  Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
  Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
  Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
  Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
  Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
  Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
  Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
  Loaded driver \SystemRoot\system32\DRIVERS\RimSerial_AMD64.sys
  Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
  Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
  Did not load driver \SystemRoot\System32\drivers\vga.sys
  Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
  Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
  Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
  Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
  Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
  Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
  Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
  Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
  Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
  Loaded driver \SystemRoot\system32\drivers\luafv.sys
  Loaded driver \SystemRoot\system32\DRIVERS\aswMonFlt.sys
  Loaded driver \SystemRoot\system32\DRIVERS\aswFsBlk.sys
  Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
  Loaded driver \SystemRoot\system32\DRIVERS\irda.sys
  Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
  Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
  Loaded driver \SystemRoot\system32\drivers\HTTP.sys
  Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
  Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
  Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
  Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
  Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
  Loaded driver \SystemRoot\system32\drivers\peauth.sys
  Loaded driver \SystemRoot\System32\Drivers\secdrv. SYS
  Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
  Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
  Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
  Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
  Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
  Loaded driver \SystemRoot\system32\DRIVERS\asyncmac.sys

  OK a 2 TB disk format seems to cure the problem, or really a partial format because I got bored with the format after 6 hours as she possessed only at 3%, so I canceled and then quick formatting. Spin checkdisk on it now.

  Boot times are back to void / 1 min. Hooray!

  Incidentally. Once I have re-installed the keyboard and mouse wireless MS, sneaky win 7 is gone and automatically downloaded driver USB again of him is own agreement. Well.

  Thanks for your help,

  Jamie.

• Scroll wheel on the mouse Microsoft 3000 wireless has stopped working?

  I bought a Microsoft Wireless 3000 Mobile in purple mouse, manufacturer #6BA-0026 last month and now the wheel has stopped working. I can't move the mouse. Only the buttons work, this mouse is less, is about a month. Cannot take back to the store because they one day 14 return policy, so now I'm stuck with a mouse that doesn't work. Is it possible to get the scroll wheel to work. Using the button takes a lot more movement and it is easier to use the wheel. Why my mouse was working only for a month? Do I have to spend more money to buy another mouse? Is there some type of downloading software that I can use to make this mouse works correctly.

  Hello

  1. have you made changes on the computer before this problem?
  2. did you try to use the same mouse to different computer and check?

  Step 1: Run the fixit from the following article and check.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Uninstall and reinstall the software mouse and check.

• How to do a job of keyboard 1. 0 to comfort with a logitech mouse microsoft wireless

  How do you know how to work all the people say, he can be made keyboard microsoft comford 1. 0a with a logitech wireless mouse

  Post here instead-online http://answers.microsoft.com/en-us/windows/forum/windows_xp-hardware

• Conflict with mouse microsoft wireless Xbox 360 controller

  my pc is xp

  and I use the microsoft wireless mouse,
  After that I installed the adapter for xbox 360 to my pc,
  my mouse does not work,
  How can I treat it?

  Hello

  -What is the Microsoft wireless mouse model?

  I suggest you to contact Xbox support to better support on the issue.

  http://support.Xbox.com/en-us/Xbox-360/browse?XR=shellnav

• need help make bluetooth keyboard & mouse Microsoft works on Tablet

  I had a Motion LE1600 Tablet for a few years. I like it. I had to recently reimage my Windows XP and start over. I improved all Svc Pack3 and reinstalled programs. I use Security Essentials. I still need to get my Microsoft IntelliMouse explore and Trackball bluetooth keyboard work. Currently I use a USB keyboard and a mouse, but I have the IntelliMouse CD that looks as if it would install two items. I can't make it work and I would really like to help someone who is very familiar with these items.

  I tried and failed to do this work. I tried to follow all the items on the installation guide that is displayed on the screen during installation, but I can't understand even when the connection of brand/Break button is on the keyboard.

  Ouch! I really need help from someone who is familiar with these elements!

  Hi JeffDavis,

  · You receive an error message or error during installation?

  You can follow the steps from the link below: troubleshooting failures in the detection of new Bluetooth mouse or keyboard:http://support.microsoft.com/kb/811805

  See also: Troubleshoot installation of Intellipoint and IntelliType LifeCam software:http://support.microsoft.com/kb/953691

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Bluetooth mouse Microsoft disconnects randomly.

  Vista Ultimate 64-bit. Laptop HP HDX with Bluetooth / wireless card.  The MS 5000 Bluetooth Mouse mouse log and will not reconnect after slowing for a hour or two. Back to zero is to reconnect the mouse BT.

  Cycling the power on the mouse does not help, the cycling switch on the bluetooth card Wireless does not help. Purchased and installed BlueSoleil and it does not help. Disable and enable the driver software has no effect.

  Yes, the first thing that I tried has new batteries and have done so several times. I called Microsoft and they sent me a new Notebook 5000 BT mouse and it is exactly the same thing, it disconnects after being idle for an hour or two. The power settings for my lap top are defined to keep the wireless / bluetooth on at all time and without stopping to save energy or at any other time. Wireless Internett works all the time and never turned off, even when the BT mouse does not work.

  The only thing that works is to restart. Then, the Microsoft Bluetooth Notebook Mouse works contains 5000 embellish until it disconnects.

  Maybe I don't understand the use a BT mouse? Shouldn't it reconnect automatically after setting the idle, by simply moving the mouse? Everything I tried should not be necessary... wight?

  BTW, the first thing out of the mouth of the man, that I spoke to on the phone line to support MS was that XP is easy to use and VISTA was not!  THE FIRST THING SAID, WITH a SUPPORT of MS TECHNICIAN! He's the guy who sent me the new BT 5000 mouse that does the same thing as the old mouse.

  Original title: Microsoft Bluetooth Notebook Mouse 5000 disconnection... must reboot to reconnect

  Vista Ultimate 64-bit. Laptop HP HDX with Bluetooth / wireless card.  The MS 5000 Bluetooth Mouse mouse log and will not reconnect after slowing for a hour or two. Back to zero is to reconnect the mouse BT.

  Cycling the power on the mouse does not help, the cycling switch on the bluetooth card Wireless does not help. Purchased and installed BlueSoleil and it does not help. Disable and enable the driver software has no effect.

  The only thing that works is to restart. Then, the Microsoft Bluetooth Notebook Mouse works contains 5000 embellish until it disconnects.

  Maybe I don't understand the use a BT mouse? Shouldn't it reconnect automatically after setting the idle, by simply moving the mouse? Everything I tried should not be necessary... wight?

  It should work absolutely not.  There are a few more things to discover.  Have you tried both by clicking and moving the mouse buttons when you try to reconnect?  Experiment a bit with one or the other.

  Then see if disabling power on the Bluetooth radio management help.  Open the Device Manager, expand Bluetooth devices, find the device Bluetooth (not the enumerator), right-click on properties and go to the power management tab, if it exists.  Uncheck the box "Allow the computer to turn off the device to save power" to see if this changes the behavior at all.

  Thank you!
  Todd [MSFT]

• After the installation of hp wireless printer does not work my mouse microsoft mobile wireless have updated drivers etc, but still does not work

  After installing the printer wireless Hp, my mobile Microsoft Wireless Mouse 1000 will not work. I'm running Vista 32 bit on HP Compac Presio. Have you tried various options such as uninstalling/reinstalling, running Microsoft Fix It that says changes to the hardware detected but it tell me how to solve this problem, and MFI does not generate a report for help.   All USB ports working.  Can someone help me?

  Hello

  I suggest you follow the troubleshooting steps form the article and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398