STOP 0X00000007E (XC0000005 BLUE SCREN CANT RE BOOT, IT IS A DELL NOTBOOK)
RE BOOT OF ALL BLUE SCREN CNT STOP AND SOME CODES
Hello SCRUBS15
Probably a hardware error.
Try to run the Dell Diagnostics
.
Tags: Windows
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Hi shahareen,
Thanks for posting your query in Microsoft Community.
I understand that you are facing the question with the computer crashes, blue screen and restarts.
Before you start the troubleshooting steps, I need the information required.
Did you change to the computer?
Method 1:
Step 1: Start the computer in safe mode with network and check the issue
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
If the problem does not occur in safe mode with network, follow the next step to isolate the problem.
I suggest you perform the clean boot and check.
Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
Step 2:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click restart to restart the computer
Method 2:
Windows XP restarts unexpectedly or restarts when you shut down the computer
http://support.Microsoft.com/kb/320299
Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.
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In recent days, there is a huge problem.
The Qosmio starts with blue stripes during vista boot screen.
So I deleted the driver for the graphics card and used the standard vga driver for the card. the wizard of material found one driver on the system.
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What can I do?
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thanx
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Hello!
First you have this problem on an external monitor too or only on the screen internal? Maybe it s is not a graphics card problem so check it with an external monitor.
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Today, I was asked to restart my computer for the updates be taken into account (not my choice seemed automatic). When I went to turn my computer back on later, it went straight to the blue screen.
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Can someone help me?
See this thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1?prof=required
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I know it may not related to windows but I have tried other sites on this issue. My computer stops and a blue screen appears with the message saying fatal error when the iPhone is connected. I tried with or without iTunes installed.
First without iTunes installed, windows will be asked to USB drivers for the iPhone, but I couldn't find anything on the Apple Web sites if I click No., a message appeared, saying that it might not work properly because he could not recognize my device. Second, I have the latest version of iTunes installed, windows began to recognize my iPhone but stop immediately after that with a blue screen fatal error and messeage saying updating the BIOS. Updated the BIOS of the computer, but nothing helped.
My computer runs on Windows XP Home Edition SP3, processor Intel Core Duo 1'66 GHz, 2 GB Ram, Intel GMA 950, Intel 945 GM chipset.
I thought that it requires no USB driver for iPhone on Windows or same iTunes unless I wanted to use it for synchronization or characteristics. Please forgive me if I'm wrong, because I tried it on other computers and it had no problem with the USB drivers and Windows can install by itself.
Thank you.
Hi 1980ckc,
1. have you tried to connect the iPhone to a different USB port?
You can check out the apple support link and check if it hleps:
iPhone, iPad and iPod touch: Windows displays a blue screen message or stops when you try to connect to your device.
http://support.Apple.com/kb/TS1502
Also check out the apple discussion link:
http://discussions.Apple.com/message.jspa?MessageID=10339681
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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1 did you change on your computer?
2 did you receive an error message?
Method 1:
I suggest you to see the links and check.
Windows wireless and wired network connection problems
Network connection problems
http://Windows.Microsoft.com/en-CA/Windows-Vista/troubleshoot-network-connection-problems
Method 2:
I also suggest you perform the clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
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Hi William,.
Do you receive an error message or error code?
Blue screen can be caused by hardware and software issues.
Try the following and see if it helps.
Method 1:Try to uninstall and reinstall the printer drivers and check if it helps.
Uninstall a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program
Install a printer: http://windows.microsoft.com/en-in/windows7/install-a-printer
Download HP drivers and software - specify product name
Method 2:Refer to the steps in the following Microsoft article and check.
Resolve stop (blue screen) errors in Windows 7:http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7
Notes:
Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
Before you perform the upgrade on the spot, I would recommend you to back your files using windows backup.
Note: I suggest you to provide us with the Mini Dump files to get a better understanding of the issue.Follow the steps to copy the contents of the minidump files:
(a) copy the contents of \Windows\Minidump to another (temporary) location or anywhere on your machine.
(b) zip copy.
(c) attach ZIP archive to your message by using the button (attachments) "trombone".
(d) please upload them to a service like Skydrive file sharing.
You can view the following link to find out how to send the files minidump using Skydrive:
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Hello
This morning a turned on my laptop and went down for breakfast when I got the laptop, there is a blue screen in which he states that following...
A problem has been detected and windows has shut down to prevent damage to your computer.
UNMOUNTABLE_BOOT_VOLUME
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is installed correctly. If it is a new installation, ask your hardware manufacturer or software for any windows uodates you might need.
If problems continue, disable or remove any installed new hardware or software. Disable the BIOS memory options such as implementing caching or shading. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then select Safe mode.
Technical information:
STOP: 0X000000ED (0X817D3130, 0X00000000, 0XC0000032, 0X00000000)
-----------------------------------------------------------
Now, I tried restarting again and again, I have tried the Safe Mode, Mode safe mode with networking, Safe Mode with command prompt, last known good config, start windows normally. Leading the same blue screen with the same white letter message.
I need to have access to the computer very soon because it contains important data. If anyone can help without losing me all data, I would be very grateful.
Thanks in advance.
Hello
This looks like a fault on the HARD drive.
Perhaps that the masterbootrecord was too bad and it is not possible to boot from the HARD drive.I don't know if it is possible to enter in the DOS mode but if it is possible, then you can try to use the command chkdsk/p for this problem.
If you can not set the mode BACK, so I suppose that the formatting of HARD drive and new OS install help. -
Well my computer restarted automatically due to the automatic updates and now he continues to display the Blue error screen and at the bottom it says STOP: 0x0000007E (0 x 80537008, 0xBACCF508, 0xC0000001D, 0xBACCF204)
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STOP: 0x0000007E, 1st param 0xc000001D through Windows Update KB977165. Uninstalling KB977165 should fix.Boot from your Windows XP CD and start the recovery console (see this link http://support.microsoft.com/default.aspx/kb/307654 on how to use the recovery console)
Once you are in the repair screen...
Type this: CHDIR $NtUninstallKB977165$ \spuninst
Type this: BATCH spuninst.txt
Type this: systemroot
Type this command: exitYou can also do this with a Hiren's BootCD, except that you will need to open the file spuninst.txt manually and copy each line, paste it into a command prompt and let each line.
hope this helps,
Jason/guru -
My computer shuts down when I start it in the morning. I get the following error message KERNEL_MODE_EXCEPTION_NOT HANDLED with 0x10000008e and 0x5dd2952d error code and driver-induced Win32k.sys can someone please help? I tried restoring it does not work. I checked the memory without errors. Only checked the material no error. I have not recently installed the new drivers. What is a Microsoft update that is causing the problem?
Thanks for any help.
Hello
Thank you for writing to Microsoft Communities. I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.
1. are you able to boot into Normal mode?
I suggest to follow the steps provided and check if it helps.
Method 1:
Step 1: I suggest to disconnect all external devices other than the keyboard and mouse, then check if you receive the same error.
If you receive, I suggest you follow step 2.
Method 2:
Step 1: Try to start the computer in safe mode and check if the same problem occurs:
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-modeStep 2: If the issue does not exist in Mode safe mode then try to put your computer in a clean boot state.
By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
http://support.Microsoft.com/kb/929135
Note: After the troubleshooting steps, see step 3 of the binding of boot is a way of putting your computer to normal startup mode.
Method 3: Also, try the steps in the following Microsoft article and check if it helps.
Resolve stop (blue screen) error in Windows 7:
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7
For reference:
Bug Check 0x1000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M: http://msdn.Microsoft.com/en-us/library/ff557203%28V=vs.85%29.aspx
I hope it helps. If you have problems in the future, please let us know. We will be happy to help you
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Windows vista stops the screen blue and white
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Hi whutton4647,
1. did you of recent changes on the computer?
2. When you receive the blue screen?
3. What is the message you receive to the blue screen?
Method 1
Check if the problem persists in safe mode.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Restart the computer to return to normal mode
Method 2
If the problem does not persist in safe mode, and then try to clean boot and check.
It is possible that some third-party programs installed on the computer is causing the problem.
I suggest that you perform a clean boot and check.
To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See the link below to learn more about how to clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
(a) click Start, type msconfig in the search box and press ENTER.
(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.
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(d) when you are prompted to restart the computer, click on restart.
Method 3
If you're still having problems on the computer, and then check the event viewer for the cause of the problem and post bacj with details.
What are the information contained in the logs of the event (Event Viewer)?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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Hello
I'm french.My computer randomly with a blue screen stop.
The error is BCCode: 3BIt reboot.
Hello
Can you give us more details please?
What laptop you have exactly? What operating system you are using? Have you already searched here in the forum to find answers?
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