STOP 0X7E and rolling restart after Windows update

Hello

My apologies if this has been covered before.  I did a search and have not seen this covered.

I'm working on HP zv6000 laptop computer a parent with Windows XP Home Edition.  I do not have the recovery disks that may have come with it, and there is no recovery/repair hard disk partition.  Sometime in early January, after a reboot due to the installation of the updates of Windows, he went in a rolling start scenario.  After several attempts, I got to the screen automatic reboot temporarily disabled and advanced boot options.  The error it gives is:

STOP 0x0000007E (0xC0000005, 0x89891E7A, 0xF78DA7B0, 0xF78DA4C) parameters with.  No module name is given after the error message.

The laptop does not start in safe mode.  It restarts after loading mup.sys.  I don't know which module occurs after that in the boot sequence, which told me a lot.

I suspect a driver issue, but do not know how to proceed from here.  I can get into the recovery console via a XP Pro CD and can start with a BartPE disk.

Can I turn off the drivers of one of these means?  If so, how do you identify which those who have been installed around January 9?   Once identified, is debilitating as simple as move or rename the driver file?

Thanks for your suggestions!

All,

The problem has been resolved by doing a repair of the Home CD from the manufacturer of the Windows XP installation.  It restored the laptop to XP SP2 status.  I installed the SP3 and later updates, but refused to install 3 updates of pilot.  Everything seems to work OK.

Tags: Windows

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