"Stop: c0000135" and "winsrv was not found" error

Hello:

I'm working on my aunt's computer and she recently started having an error message when it tries to start his computer: "Stop: c0000135" and "winsrv was not found" error.  I can't start in safe mode because it just goes back to the blue screen and gives the same error.  She can't find the cd of 'restoration' and I can't find a windows XP CD created to boot from.  In addition, as info, she has not installed anything new recently.

However, I have access to a Windows 7 Cd, but as I understand it, this doesn't help me as much as a windows 7 CD won't work on an XP operating system.

I'm not very high technology, I just generally help solve problems by searching the Web for answers.

Can someone offer me some very specific steps to get his computer facing up and running, please?  Also, before doing anything that is suggested as I can and I have to back up his hard drive?  If so, how can I do that without possibility to connect to the computer?

Thanks in advance

Hello

You can download a Windows XP recovery console (ISO) by http://www.mediafire.com/?ueyyzfymmig CD image

Once you have downloaded the files burning the image on CD. You can do this with a program like Imgburn. ImgBurn can be downloaded at http://www.imgburn.com/index.php?act=download.

Once you have written the CD you must restart the PC and start the PC with the CD. To do this, you will need to change the boot order in the BIOS to start first with the CD player. To access the BIOS, usually press you on F2, F10 or DEL. (when you put the top PC tell XX press the button to enter Setup/BIOS). Once in the BIOS search the menu for something in the sense of "Boot Priority" or "First Boot Device" or "Boot Order". Once you've found the setting change so that the CD drive is the first boot device. Save the settings and exit the BIOS.

Now you can start the PC with the CD. If you get the message press any key to boot from CD - press a key.

After the Conference on Disarmament has started, you will get a menu on the screen. Press 'r' to enter the Recovery Console.

Follow the instructions on the screen. You will receive a list of the Windows Installations. Press '1' to connect to the Master Installation of Windows.

You will be asked to enter the administrator password. Enter it or leave empty if there is no password and press ENTER.

You should now be on the command line C:\Windows >

Now type in

CHKDSK c:/r

Press ENTER. Allow chkdsk repair disk errors, it can find.

Once done type in

CD system32

Press ENTER. Now type in

dllcache\winsrv.dll copy

Press ENTER. You should see a response saying that the file has been copied. (If one of these commands give a type error in the error in your next post).

If everything is successful in type

Output

and press ENTER. Remove the CD and allow Windows to start normally.

It's always a good idea to make a backup of your important/emails etc documents before attempting to repair a PC (just in case something goes wrong). Because you do not have Windows, you will need to take the hard drive on your PC and attach it as a 2nd or slave hard drive on another PC work. This will allow you to see it as a drive E: or F: (or the next drive letter, it's free). You will then be able to copy the data on the hard drive of the computer to work.

I hope this helps.

Edit: Afterwards, I know you said, nothing has been installed recently, but you might want to look at this article: http://support.microsoft.com/kb/885523. The article describes the situation even after installation of SP2. Maybe the SP2 has been installed inadvertently through Windows update?

Tags: Windows

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