Stop hanging problem

So I brought new Dell notebook n5521 core i5 a week ago but it takes too much time to stop and everytime I open the volume icon, laptop is block and sometimes, when I open any song even once, he gets shot but when I'm about to close, it takes too much time down or to restart and when I restart my laptop again music donot get hang and I can listen to music... Please tell me something :(

Hey Joe,

Follow a few troubleshooting methods and check if this is useful:

Method 1: Disconnect non-essential external devices and then restart the computer. Check if the problem persists.

 

Method 2: You can run the troubleshooter of System Maintenance and check if it makes a difference.

 

Open the troubleshooting of System Maintenance Utility

http://Windows.Microsoft.com/en-us/Windows7/open-the-system-maintenance-Troubleshooter

 

Method 3: Perform a clean boot to see if there is a conflict of third-party software like the clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

If the computer stops working by disabling the non-Microsoft services, you can follow the audit to determine which program is causing this problem.

Note:  After troubleshooting, be sure to place the computer in normal mode.

Also check the event viewer for event logs.

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

 

For reference:

Optimize Windows 7 for better performance

 http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

 

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Please follow the steps and let us know if this helped.  If the problem persists, answer and we will be happy to help you.

Tags: Windows

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