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• Installation of creative cloud problem

  I installed creative cloud and installed the trial Lighroom. But now my creative cloud won't open and keeps giving me an error message

  

  I tried loading several times. but nothing works.

  Any suggestions?

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

• Photoshop CS6 install via creative cloud problem

  Hello

  I've just been migrated from Windows 7 to Windows 10 via a new installation. I'm now trying to reinstall all my applications. The Applications Cloud creative installed fine, but I have a problem with the CS6 applications. I downloaded the files from the Adobe site and settle down with key license and entered my product ley. The installation worked OK, but I have problems to install the updates. Photoshop CS6 update to version kept 13.0.1.2 default, the file journal has proposed corrupted files and proposed a new installation. After well the loop several times I would Photoshop version 13.0.1.2. However, I can't get more recent updates. I thought that it was a newer version for Photoshop CS6 exit but in Creative Cloud application if I click on the gear icon and select check for app updates it says that all are up-to-date. I have a similar problem with InDesign and Illustrator.

  Can anyone confirm what are the latestCS6 versions: Photoshop, InDesign, and Illustrator please? For example if Photoshop CS6 is greater than the version 13.0.1.2 ideas how to install the latest update?

  You can not creativity cloud broke my 13.0.1.3 CS6 perpetual version after some time after installing CC I wanted to keep CS6 13.0.1.3 but creative cloud eventually broke and it would not update correctly he showed the 130 version and was broken.  I installed CS6 version 13.0 during installation broken by using a stand-alone CS6 downloaded installer and creative cloud Office was able to update CS6 13.1.2

• Creative cloud problem

  Hi guys, my computer has been stollen with all my photos. I was working on Lightroom since January. When I connect to the computer nothing in my creative cloud. Pleas help me, how can I recover my photos?

  I really appreciate any help. These images has been very important for me

  You synchronize your photos with your authorized cloud storage?

  -Special photography Plan includes 2 gigabytes of storage cloud

  -Plan details for individuals includes 20Gig of storage cloud

  Links for synchronization of files that can help... all the links I have, since I don't know your specific problem

  FAQ - https://forums.adobe.com/thread/1937790

  -https://forums.adobe.com/community/creative_cloud/host_sync

  -http://helpx.adobe.com/creative-cloud/help/sync-settings.html

  -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

  -Size limits https://forums.adobe.com/thread/1488242

  -sync and send a link http://forums.adobe.com/thread/1427516?tstart=0

  -Record ghost https://forums.adobe.com/thread/1490445 problem

  -an overview of https://assets.adobe.com/files assets

  -File sharing https://forums.adobe.com/thread/1838790

• Creative use of cloud problems

  We currently have 8 users creative cloud, all merrily going about their daily business without any problem.

  Yesterday, we configure the number nine for this user and the user, we have problems.

  His account is configured in the same way as for the other eight.

  It can (and has) installed the creative and the cloud app time, CC InDesign and Illustrator CC 2015 2015. The cloud app recognizes the fact that they have been installed and presents a button 'Open' for each, the menu drop down to the left of each has only the uninstall option enabled.

  By clicking on one of the buttons 'open ':

  See us the 'Necessary connection' page, which shows the e-mail address appropriate for the user, can press us the "Sign In" button and some activities and then, we see:

  'Thank you'.

  "Creative cloud will now be allowed for (e-mail user)." Click on continue enjoying the software. »

  But, when we click the button 'Continue', we are facing the page "Login required" again and the cycle such as described, rehearsals.

  We followed the suggestions of the forum, including: a complete uninstall of all cloud products and then use the "AdobeCreativeCloudCleanerTool", and then re - install the CC followed by re - app install InDesign and Illustrator, we find that we are exactly the same situation.

  Hoping you have some useful tips.

  David.

  [email protected]

  Hello

  Please see Re: loop "Sign in required" or Adobe CC sign in loop

  Hope that helps!

  Kind regards

  Sheena

• Download apps with creative cloud problems

  Hi, im from the Colombia, I don't know if theres a few problems with the creative cloud, but im trying to download adobe first, but applications in the creative cloud does not load.

  I waited like an hour, and still 'loading' but nothing happens. I'm really grateful if someone can help me. Thank you!

  Restart your computer and try again to install the first.

• License Adobe creative cloud problem

  I tried to buy a bundle adobe creative cloud education and every time there is the following problem: "there was a problem processing your order, please contact our Service team customer on 0124 4003810 or 000 800 440 1751 for assistance. '

  While the first telephone number does not work, the other is always busy. I need the cloud creative as soon as possible. Can anyone help?

  HI Vinay,

  Please do not post multiple threads on the same issue. You can continue the conversation on the previous thread: https://forums.adobe.com/thread/1934746?sr=inbox&ru=5461010

  Kind regards

  Rahul

• Re: Creative cloud problem on new Mac after you use the Migration Wizard.

  It is a terrible response.  I've migrated three days ago and am still stuck in a never-ending cycle of errors trying to get CC to function on my brand new MacBook pro.

  Thanks for your follow-up.  I found myself on an online chat that guided me through a process to solve my problems.  The most common error was on the CC Apps page, where I have been informed a download error, with instructions to contact technical support or to download Creative Cloud.  It seemed that I needed a clean uninstall of CC, but whenever I tried to do, I received the message "CC uninstalled with some errors.  It's frustrating, because I was in need of a clean uninstall to reinstall, but I couldn't get a clean uninstall successfully.

  I would add that some best solution from Adobe seems to be necessary for users who migrate between Macs.  I was quite careful to follow the instructions from Apple, including the update of apps installed before the migration.  I was expecting some problems during this migration, but honestly, the only problem I had was with Adobe CC.

  In case this is useful with future users, here are the instructions of Nirvan in Adobe support that finally solved my problems:

  Mudassir: Close the creative Cloud Desktop application.

  Mudassir: Please open a Finder window, click go > go to folder.

  Mudassir:, and then type as ~/Library/Application Support / and press ENTER.

  Mudassir:, Please rename the folder Adobe as Adobe_old

  Mudassir: Now open the folder search to spend once again, in this type/library/application support / this time and then click OK.

  Mudassir: Notice that this time it's just/library and the ~ symbol is not included.

  Mudassir: Now, rename new folder Adobe in Adobe_old

  Mudassir: Now open the finder window and press it command + shift + U key.

  Mudassir: It will open the Utilities folder, then remove the Adobe Application Manager and cloud file Adobe Creative.

  Mudassir: Please now open utilities activity monitor.

  Mudassir: Then find below process and end them one by one, if they are present:

  Mudassir: 1 cloud creative

  Mudassir: 2 CoreSync

  Mudassir: 3 CCLibrary

  Mudassir: 4 Office Adobe services

  Mudassir: 5 broker IPC Adobe

  Mudassir: 6 demon Adobe Crash

  Mudassir: You can complete the AdobeUpdateDeamon as well.

  John McGrann: Is not smoking. I should try to force quit?

  Mudassir: Yes, you can try to force quit.

  Mudassir: If it does not, please ignore it. After awhile, it will automatically timeout.

  Mudassir: After that, please download and install Creative Cloud Desktop application using the link below:

  Mudassir: http://creative.adobe.com/products/creative-cloud/

  Mudassir: Please click on applications.

  Mudassir: Also, you can remove the folders that we have renamed as Adobe_old under the places below:

  Mudassir: 1. ~/Library/Application Support /.

  Mudassir: 2 / Library/Application Support /.

  Thanks for your follow-up, if - I appreciate it.

• Sign of creative cloud problems

  Creative Cloud desktop application is connected to a non-existent e-mail address, witch naturaly cannot be verified. I can't sign connect with the real address, I can't uninstall. I was stuck in this kafka nightmare ' ish this morning - please help.

  Why can't I log out?    https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  and if you need to uninstall, CC help | Uninstall the creative desktop application Cloud

  and if you uninstall all cc, you should probably own by the use of the Adobe Creative Cloud cleaning tool to solve installation problems

• I've been a subscriber of clouds but my application currently exploited in judgment?

  I'm a Subscriber since November 2013. Last April, I missed a payment because I was on vacation and didn't see my subscription until I came back. I have since paid and paid for the last two months but my cloud began to run on a 30 day trial. How can I fix it?

  After checking other forums of discussion, finally found a solution. I got from the user "serial number for the Prime Minister". Here is his message to anyone who needs help:

  After talking to adobe, they said to Maj g command in the finder.

  Then type in / etc

  Search for a DOCUMENT called hosts

  You have some who also say guests ~ orig and so more, but you just need to mess with the document called hosts.

  Just in CASE, this does not work for you, save the document somewhere else... NOT your desktop. Preferably an external hard drive.

  OK so now delete the document hosts file etc.

  Create a new TEXTEDIT document and paste this in:

  # Host database # localhost is used to configure the loopback interface # when the system boots.  Do not change this localhost255.255.255.255 # 127.0.0.1 entry broadcasthost::1.

  Save the document as hosts, with a capitol letter.

  Place the document in the folder/etc.

  Then, it should all work!

• How to change my country and State will subscribe to cloud creative adobe?

  I am trying to subscribe to adobe CC, but entering my info I can change the location information. country / state are blocked on us only.

  Change/Verify account https://forums.adobe.com/thread/1465499 can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -e-mail https://forums.adobe.com/thread/1446019

  -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

  -html http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.

• creating cloud problem

  I recently bought creative cloud. "Downloaded to office, now when I click on the title of APPS, it says" download error "and then below it says"no internet connection ". How to solve this problem?

  Hi Jtmun

  If you use windows search path below

  C:\Windows\system32\drivers\etc

  Rename the file hosts in hosts.old

  If you use a Mac.

  Open the finder window click go > go to folder

  and type/etc, and then press enter or return.

  Rename the hosts in hosts.old file and then try to check again.

  Thank you

• Installation with version Acrobat XI Cloud problem

  I got CS5.5 Design Premium and decided to upgrade to version Cloud.  Everything except XI Acrobat installed and updated successfully.  When I click on the download button, it opens the application Manager, but XI Acrobat isn't here.  It never shows upward. I'm running Vista 32 bit sp2.

  Any justification Xi does not settle, were only X 5.5, and it worked without problem.  I did a complete uninstall of 5.5 before installing the Cloud versions.

  Acrobat XI is not compatible with Vista.

• Adobe cloud problems

  I tried to join / sign up for Adobe online cloud and it always gives me a message "Please wait" and it has been 12 hours. I don't want to refresh or leave the page, in the case where it would damage it. It normally takes this long to deal with?

  Nope. You have a connection problem with your browser or suppresssing is a JavaScript script. Refresh the page, verify your Adobe account. If soemthing wrong, contact support directly by phone or web chat and try using a different browser next time...

  Mylenium

• Photoshop CS5 creative cloud problem

  13.0.4 attachments and installed without difficulty.

  Now have to license the trial whenever I start the application,

  Undate manager fails to upgrade to 13.1.2 with the following note:

  repeated attempts to produce the same result.

  Use iMac 17, 16 GB, bone 10.8.3

  any help?

  Vince
  

  Noel, thanks for your helpful reply.

  Jeff tranberry has suggested that the error code I got was probably due to some missing component in my PSCS6 (perm lic) install.

  I've disabled PSCS6 and then uninstalled PSCS6. Then, I went to CC and downloaded the version of PSCS6 CC. This went well. Afterwards, I ran the update from the HELP menu and a number of applications have been quickly updated.

  There is no problem "TRIAL VERSION".

  In addition, my cloud subscription has been activated in a few minutes.

  Thanks to you and jeff tranberry.

  Vince