Subscription problems?
On July 12, 2017, my father bought a plan of cloud to adobe for me but for some reason today it says 'Buy now' / 'Start the trial'
https://gyazo.com/16ab687873758c1ac007d366912881c0
We subscribed to the student & teachers plan //payed every month.
https://gyazo.com/43f7970ecbbeb444e25ce58dbb245d96
I restarted my computer and saved out and back in to see if that solves this problem. Someone at - there a solution or is this a bug?
July 12, 2017
Hello
Please refer to the FAQ: Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Hope that helps!
Kind regards
Sheena
Tags: Adobe
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