Support scam Microsoft technical

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• Service/Tech Support scam?

  Topic: SRX1331409285ID - your Microsoft technical support request

  1. enter a detailed description of your problem:
  go says my Microsoft account has been hacked and used in several countries. said my account had to be closed and they would send a new registration number. asked me to connect to a Web site - www.sc24w.weebly.com also Teamviewer.com. I allowed the control. I was told that I would have to pay 200 USD for the new record and having the ready credit card. at the moment I stop. the caller keeps calling me to continue the process. I don't know what to do. I am told to shut down the computer at the moment and do not restart until they call me tomorrow. Please advise.

  2. This comment has been created by the customer and added by the Service of the OAS

  Hello, thanks for your answers. My computer will not start no longer unless I get a boot password. Reads the message "this computer is configured to require a password in order to start up. Please enter the password to start below '. The person calling me [phone number 011 44 203 318 0712] said I should use the password "88" if ever needed, but I didn't go forward with this. Can you tell me what to do? Can you connect to my computer to view issues or can I talk with one of your representatives?

  3. I tried to restart my computer, and the computer screen now displays in the order:

  Blue screen "Option and Choose" - "continuous", "Use a device", "resolve", "turn off your PC.

  "When I choose to"Solve problems", the options" Reset this PC ' and ' advance options 'appear.

  I would like to speak with someone who can guide me through a procedure to check the details of the problem and fix it if necessary. I have one don't know what version of Windows I have on the computer, I think it's Windows 10 [not sure].

  Thank you.

  Hello

  Who called who?

  @@@@@@@@@@@@@@@@@@@@@@

  This information is for the unsolicited telephone calls from people claiming to be from Microsoft.

  It's a scam.

  We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

• In the United States, use the form of complaint to FTC Assistant.

• In Canada, the Canadian Centre for fight against fraud can support.

• In the United Kingdom, you can report the fraud as well as the unsolicited calls.

See you soon.

• Microsoft Technical Support phone scam

  Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
  Some info on the "technical support guy":
  Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
  One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
  Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
  Help, please! Also give suggestions on anything that might be necessary to change etc.

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Scams by e-mail or web: how to protect yourself - understands what to do if you
  think you've been scammed.
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  How to recognize phishing e-mails, phone calls or links
  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

  In the United States, you can contact the local police to the FBI, Attorney general, and
  consumer watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Nor would they know if any errors
  It exists on your computer. So those are the frauds or scams to get your money or
  worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently: Microsoft has no
  for you unsolicited telephone calls help fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  Phone scams
  http://www.consumer.ftc.gov/articles/0076-phone-scams

  Limit unwanted calls & Emails
  http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

  National do not call registry for
  https://www.DoNotCall.gov/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Receive phone calls from Microsoft Technical Support. Is it a scam?

  I continue to receive phone calls, saying they are Microsoft technical support they said that I have problems with my computer and press the windows button and r to pick up errors in the event they then gave me a code to seek this place which grew up mistakes they said then that they would pass me to a technician who would delete these for me and to speed up my compy before it crashed .i their said that I was on my way while they ring back later I'm good at persuming this is a scam and could they have already gotten access to my computer

  If the scammers already accessed your computer depends on if you gave them access to your computer.

  Suggest you read the following:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  If they call back tell the caller that you have contacted the police.

• received a call saying they were technical support from Microsoft, they called for my pc was hacked and sent error messages. I fell for this scam.

  I fell for what you all seem to feel is a "scam."

  I got a call saying they were technical support from Microsoft, they called for my pc was hacked and sent error messages. I was not too su re, but they had me enter a code on the pc, and it showed a list of more than 50 error messages, they said that they had received. Then, they control that is given to them for the mouse and seized a lot of information showing me the problems. Then he said warns me on; those pirates I needed a special program. "Alpha PC maintenance" and for 3 years, it would be $ 135. Now I don't know if it was the real scoop or I fell for a big pile of *! I could use the theory, I'm a senior, but I think I should have been smarter. What should I do now that they've been in the pc? Thank you JAFTX

  To add to what you already said, inform your bank company or credit card if you do banking online of any form or if you have given your debit or credit card number to the caller. Do the faster you it, the faster you can arrest the appellant empty your account....

  Do you want t know Apha PC Care?

  https://community.McAfee.com/thread/43102?start=0&TSTART=0

  Read all THE of it...

• Technical sur-Support scam

  Hi - I had similar problems to everyone who reported the scam on Technical Support. I fell for her for half an hour so that my Indian friend I waltzed by the unwanted bit Prefetch - with all that it meant.

  It fills my head with stories that my computer has been hacked by criminals, and was used for illegal activities.

  I scolded him in the end. But the bit that worries me still is that, while trying to "prove" his point that he took me to a window that said that my "Windows security is disabled." Is this true? And I can put this last back on?

  Mind you, I'm protected McAfee and who did not on the day no problems so far.

  If it's of any interest, the number it tells me to call was 0186-552-1065. But my call display tells me he was calling from 19993 305 0120. I'm also in the United Kingdom.

  He led me on site technical sur-Support, told me that they would cure all the problems, then cleared the line. I did not go further because the site announced that he did "Free repairs for £60." Only one worked. Free for £60. Very Indian.

  Thanks for giving me this space.
  Charlie

  To help the windows Security Center, visit

  http://Windows.Microsoft.com/en-in/Windows-Vista/using-Windows-Security-Center

  To help you on the eradication of the virus, contact support for microsoft consumer security

  https://consumersecuritysupport.Microsoft.com/

  If you believe that you were
  victim of fraud, report to the center of the internet crime complaint center if necessary

  http://www.ic3.gov/complaint/default.aspx

  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Microsoft Tech Support scams

  I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support.  They claimed that Microsoft never give phone support.  Is this correct?

  Here's what I did.  I find the following link through what I thought, it was the Microsoft technical support.

  https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0

  They called me back immediately.  I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation.  At one point, I gave remote access to a working computer to make a USB bootable recovery.  I watched what was happening on the screen and see nothing strange.  I didn't ask for the passwords, money or credit card information.  The probability is that it was a scam?

  Thank you!

  WRO

  Your local business is partially correct.   Microsoft will be never cold call users.  They have no way of knowing of youor computer is infected, with errors, etc..  If someone calls you without you calling it first of all it is a scam.

  If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.

  From your description, I seriously doubt that it was a scam.  They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.

  If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call

  http://partnersupport.Microsoft.com/en-us/mpnwinclient

• Microsoft technical support fake

  I got a call saying they were Microsoft Technical Support, and my computer was in danger. (I could not fully understand her Indian accent)
  He also said that I had to get my computer, so that he could show me what to do - which sounded fair enough, except that I broke my computer, so I have a computer loan. And then it's all less presence. And then he hung up.
  Now, everything that I've read here, that seemed to be the scam, so thank you for having this page!
  I want just to inform you that the number used (I don't know if this is morally right) is: + 16185299140
  Might be nice if people think a lot of you.

  I'm glad you don't fall for the scam...

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

• I sent the message to microsoft technical support nearly a week ago and still no help why pay for an os without help

  screw Microsoft, bill gates and all his money from God damm

  Hello Bunnyfufu

  Please write to the Microsoft Forums.

  I'm sorry for the inconvenience caused.

  You can also let us know if you have any questions, so that the community can help you. We will be more than happy to help you.

  You can visit this link for more information:

  http://support.Microsoft.com/GP/assistsupport

  It will be useful.

  Thank you and best regards,

  Dinesh

  Microsoft technical support

  Visit our Microsoft answers feedback Forum and let us know what you think

• A phone call to Microsoft technical support trying to supposedly help to fix a PC infection

  Hello

  FYI, I received a phone call in Somerville tonight of a number blocked a man with bad English. Maybe Indian, who claims to be from Microsoft Technical support telling me that he needed me to turn on my computer to correct an infection.  He gave me 213-221-3528 recalled, I tried, but does not seem to be a real company.  I think it was a con man.

  Pete V

  When the fake malware phones
  http://blogs.technet.com/b/MMPC/archive/2013/03/06/when-fake-malware-phones.aspx

• Microsoft support scam / Virtual PC Doctor

  I was called by someone claiming to be from Microsoft technical supportringing to warn me automatically downloaded the files that would be 'eat' my computer - he used terms tech more, but I am not very computer and this is the problem! I turned on my computer as requested and followed the procedures he dictated that he cleaned up then my computer files having a cautionary sign against them. It took until the end I realized he was actually going to try to sell me a security software - after interviews on my part of it I can only describe as "bullying" on his part I discovered that it was from Virtual PC Doctor. " I refused to go a farther away, but now I'm worried that he had consulted my computer / info / details in a certain way and don't know what to do about it. Help!

  I was called by someone claiming to be from Microsoft technical supportringing to warn me automatically downloaded the files that would be 'eat' my computer - he used terms tech more, but I am not very computer and this is the problem! I turned on my computer as requested and followed the procedures he dictated that he cleaned up then my computer files having a cautionary sign against them. It took until the end I realized he was actually going to try to sell me a security software - after interviews on my part of it I can only describe as "bullying" on his part I discovered that it was from Virtual PC Doctor. " I refused to go a farther away, but now I'm worried that he had consulted my computer / info / details in a certain way and don't know what to do about it. Help!

  This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  If you leave them in your computer, you are now at risk serious for what they could have done there (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• When I run an analysis complete, there is a 'ultrww.cab' file and the computer turns off. McAfee said to contact Microsoft technical support on this subject

  When you run a full scan by McAfee, my computer comes in a file named "ultrWW.cab" and turns off.

  McAfee said to contact Microsoft technical support on this subject

  What a lame excuse.

  Make an indication where ultrWW.cab?  See this thread on a similar problem with Kaspersky AntiVirus: http://forum.kaspersky.com/index.php?showtopic=80688

  If the file that causes the problem is in a subdirectory of C:\MSOCache, you can remove the entire C:\MSOCache and all its subdirectories, but use disk cleanup (start > run > cleanmgr > OK) to do.  Read both of these items first:
  http://ask-Leo.com/whats_msocache.html
  http://support.Microsoft.com/?kbid=825933

• Windows live messenger cat by pretending to be Microsoft technical support

  When I was on windows live messenger, someone claiming to be technical support microsoft chat with me saying that my computer is infected by worms and viruses, I need to remember who is a genuene? or not? Or someone pretending me to be technical support from microsoft, saying that my computer should be scanned with the Red safety scanner and they must be removed from the list by fax? What is a genuene?

  When I was on windows live messenger, someone claiming to be technical support microsoft chat with me saying that my computer is infected by worms and viruses, I need to remember who is a genuene? or not? Or someone pretending me to be technical support from microsoft, saying that my computer should be scanned with the Red safety scanner and they must be removed from the list by fax? What is a genuene?

  S C M

• I have recently installed Windows 10 free update.  Now I am unable to delete .pdf files and get the invalid error message "Function MS-DOS."  It has never been a problem with the previous Windows 8.1.  I contacted Microsoft technical support and I was tol

  I have recently installed Windows 10 free update.  Now I am unable to delete .pdf files and get the invalid error message "Function MS-DOS."  It has never been a problem with the previous Windows 8.1.  I contacted Microsoft technical support and they told me there is a problem with the .pdf application and I need to contact Adobe Acrobat. This can be corrected?

  uninstall any version of acrobat is installed.

  clean by Download Adobe Reader and Acrobat tool - Adobe Labs

  Restart your computer.

  delete all to delete pdf files.

  If this fails, it is a problem of ms.  If this attempt is successful, then reinstall your acrobat.

• Technical support for Microsoft wireless keyboard

  Is it possible to order the small antenna USB for my Microsoft 2000 wireless keyboard/mouse combo model? If so, how.

  Hello

  Here is contact information for support of Microsoft Hardware.

  Contact support | Microsoft Hardware:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Concerning