support Wizard issue

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• computer laptop 15-f305dk: support Wizard question

  HP support assistant sent me an urgent message (two exclamation points) saying "significant action" and that the windows firewall is disabled. I checked via the control panel windows firewall and it shows the windows firewall is enabled for public and private networks. Why is HP support assistant telling me that the firewall is off and windows shows the firewall on? Is the firewall enabled or not, and how can I solve this problem?

  If the control panel it shows on so it's on. Sometimes there is a little problem with the wizard help only looking for the (trial) security software that comes on many HP computers. If your machine came with McAfee or Norton Security Suite and that you have uninstalled what may be what support assistant search. Just ignore the warning - should be an option to delete or ignore.

• Windows Home Server 2011 Support Lifecycle issue

  I am currently using WHS 2011 and wanted to know when they cease to issue some and and all the patches/updates for the operating system. I ask because after reading this page , it says 'not applicable' under "Extended Support".

  I've never used any MS product up to the end of its support of the cycle and after reading this page, it seems oddly short a cycle of support for Member States. If someone can give me a definitive answer, I would be grateful.

  Hello

  Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

  http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

  See you soon.

  PS This can help.

  http://itcomposer.com/ITC/Microsoft-product-support-lifecycle/

• How can I actually talk to support multiple issues with multiple devices (software, hardware, account of the question?

  How can I actually speak to technical support issues to nulitple with multiple devices (software, hardware, account problems,) I have a touch screen of hp with windows 7 Home, Ipod, home router wireless, boost, WiFi, wii, etc.... Problems with windows live net Passport vs msn Id, problems with zune vs itunes and windows media that nobody wants play nice together.

  My touchscreen notes will use only a google account, music another program, and of course until recently google was not an option on the windows phone. of course if I'm going now that I'll lose all the games and music. His tent so frustrating of any help, that nobody seems to know how often these devices and programs interact (or care) HP has been of little use, even for my provider windows, microsoft, living cells and zune etc...

  All the changes that took place this last month will help but gets boring. I consider myself pretty computer savy, but maybe not, should not this difficult. I realized about a year ago I would have hired a technician but it seems immpossible to find someone who knows enough about all of the equipment and software to really do some good. My Hp touchscreen computer does not even play nice with their own HP printers. I really regret the time and money I spent. I could every Mac.

  All of the suggestions. Even your options do not address several problems of interaction with the hardware and software all needs of problems to adapt to a single category.

  Hello

  
  To correct the software issues run the methods mentioned below.
   
  Method 1: run the troubleshooter and check if the problem is resolved.
  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter
  
  Method 2 : run a SFC (System File Checker) scan and see if the problem occurs.
  http://support.Microsoft.com/kb/929833
  
  Method 3 : run Clean boot and check if the problem persists.

  
  To help resolve the error and other messages, you can start Windows XP, Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  
  Note: follow step 7 to reset the computer to start as usual after the boot process.
  http://support.Microsoft.com/kb/929135

  To solve the problems related to Windows Live and MSN to check the links below on contact.

  
  After the question in the links below
  http://support.Microsoft.com/kb/940784
  http://windowslivehelp.com/
   
  To solve the problems related to the HP touch computer
  
  Update the HP touch drivers from the manufacturers Web site.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  If you need to talk to a Microsoft technician, then you can check the link below http://support.microsoft.com/kb/295539

  
  Hope that helps.

• SUPPORT WIZARD FAILURE ANALYSIS

  When I try to do a scan using the HP Wizard's Support, it connects to the server, but it fails everything, except the last. What does that mean? It worked well but is more last month. I haven't added anything new. I disabled the firewall and anti-virus software nothing works. I am running Windows 7 64 bit on a laptop Pavilion DV6 - t.

  Installation of HP programs will launch an error message saying that it is not for your system and stop the installation, HPSA is not model specific, only 2 different ones, laptop or desktop.

  Try the HPSA.

• Migration wizard issues

  Hey all,.

  I have an old MacBook Pro (2008) that is running OS 10.10.5. Recently bought a new MacBook Pro, which of course turns 10.11.5. You wanted to use the Migration Wizard to move data from my old computer to the new. Here is what happened:

  Brought back by mistake a USB-to-ethernet adapter to use with the new computer. Did not work as it does not see the network. Thinking that I had all weekend, I thought that I would let turn via wi - fi. Got two computers to connect through the Migration Wizard and let the process go. After about an hour, I noticed that it would take 15 hours to transfer everything I wanted to transfer. I saw then that I needed to love at first sight to Gigabit Ethernet Adapter for the new mac and it should take much less time with a wired connected in this way. Ran and got the adapter and when I got home, I stopped in Migration Wizard.

  Now when I try to connect both computers again, I'm stuck and not in the sense that one might think. The old computer does not see the new computer at all to connect. The computer sees the old thin computer, but no matter what I do (connect directly using a crossover cable and a regular ethernet cable, or just plug them both on the same network).

  What should I do to get the old computer to see a new? It must have something to do with the abandonment of the process because we were connected for a while. I even restarted the new macbook from scratch and it still not connect.

  Any help would certainly be appreciated.

  If you try to migrate directly from the old Mac and migration has not been successful, save the old Mac with Time Machine or disk utility and try to migrate from the backup.

• Support Wizard trouble

  Hi there, I have a laptop Envym6 and the support Assistant has stopped working - home page opens but 'next' button not highlighted to proceed... Help, please. Thank you!

  Hi BEA,.

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY m6 and uninstall the HP Support Assistant software. Here is a link to Uninstall Support Assistant HP.

  Here is a link toinstall the HP Support Assistant software if necessary.

  I hope this helps.

  Thank you.

• HP Pavilion g7-1205sv: Mark point icon Support Wizard quick access on the toolbar does not

  HP support assistant, version: 7.0.39.15 as in the described topic point mark in the toolbar icon does not respond. The Support Assistant works without no broblem.

  Uninstall the HP Support Assistant software using the section programs and features in Windows.

  Download and install the latest version from the download section appropriate to the operating system of your laptop support portal.

  Help us help you by displaying the following information.

  1. the full name of the model. or product number. the laptop - see web document this HP if you do not know how to locate the product number or model number.

  2. the full version and the name of the operating system you use (IE Windows 7 64-bit).

• support 3D issue

  Hello

  My laptop is be a HP g6 2333er, bought in Ukraine about 10 months ago and it has a graphic of 7520 g ATI Radeon HD card and in addition to having a set menu 3d on my ati control panel, using the "glxinfo |" grep direct"from the command line (I run linux Fedora), I said to me made direct is taken in charge, so that means I support the 3d on this laptop.

  Now the problem: have a video card that supports 3d, I'm comtemplating buy 3d glasses to fully enjoy this feature. I began to wonder what kind of 3d glasses I needed, just... people at Comfy (retailer) just tell me according to their docs HP my laptop did not support 3d. How can this be?

  I was somehow more confronted with the idea that even if my card supports 3d, the screen may of not? Pouvez HP portable computers shipping equipped with video cards that support 3d while their built-in screen does not work, leaving the user no choice but buying an additional screen that takes in charge?

  Please do shed light on all this and finally to advise me as to what type of 3d glasses I need then.

  Thanks in advance.

  PS: need I'd be more than happy to give my serial No.

  Vareg

  Hi again MechPilot,

  Thanks for the info, well it's a bit overwhelming, I mean why shipping 3d supporting cards then the material correspondent is not yet compatible 3d visualization, that I never would have guessed that was possible with HP, or at least I don't remember saw anywhere written that 3d visualization is not supported with this specific model.

  And the day that I get a laptop that has a screen that allows the video card will support too I think, so I don't really understand why HP decided to throw a card radeon hd 7520g g6 2333er and not a cheaper yet radeon hd 7000 series with no 3d acceleration capability, instead...

  In any case, thank you for the investigation of th, I appreciate that.

  Best,

  Vareg

• 23 HP - ro23a: modification of the support Wizard

  I was OK with support assistant, then it has been updated to a new total package and can not access my computer identity, I'm still under warranty, am in Australia and have seen reasons to not work, would always get what I paid for, #booklj

  Your idea does not work, go, #booklj

• HP Support Assistant issues and a problem

  I have a HP dv7 3000 CTO, product NQ339AV number

  There HP Support Assistant 4.2.8.3

  HPSA is customized for each MODEL machine that supports it? My HPSA is up-to-date?  Is smart enough to update HPSA?

  I ask this question because the HPSA wanted rather ambitious to install an updated video driver for the NVidia GT 230 M video CJ2x, but he failed.  I don't know why it failed, because its window never updated after the problem manifests, this piece of the screen would show only a piece of everything what was the last window above him.  I would like an updated video driver, but I'm not going to let this thing churn blindly.

  HIS HP is triggered.  I used Google Chrome to download sp47611.exe and installed without a hitch.  Chrome took a little half an hour to download the file, so it was faster too.

• Multiple operating systems supports the issue.

  Hi, I have a few questions about the support of several BONES. And Yes, I already searched the forums, but the answers do not answer my question.

  (1) can the 10.3.1 API supports 10.3.0 OS? This is because most of the time when people talk about the OS, they just 10.3 or 10.2. 10.3.0 OS compartible with 10.3.1 API is

  (2) if I release an app for OS 10.3 and later released an update for 10.2 (letsay the 10.3 is version 1.0.0.1 but the 10.2 version 1.0.1.1) what version of the app will a device running 10.3 download?

  (3) is it possible to build an application with the 10.3.1 api for the 10.2 using code only 10.2 (including assets). I mean that you only use the code supported by 10.2 including 10.2 assets.

  Thank you.

  (1) n ° If you build the application with 10.3.1 is not compatible with 10.3.0
  (2) the latest version (the 10.2 one), unless you set the availability to exclude
  (3) NO.

• Support Wizard updates on the Pavilion dv6, Messages of Info w / English incorrect, etc. - is this Normal?

  I have a HP Pavilion dv6 notebook PC (product number: XZ082UA #ABA) running Windows 7 Home Premium 64-bit. I was installing the updates through the HP Support Assistant and a message appeared on the screen saying that it was "flashing" system and that the keyboard and the touchpad work not for the next minute or so, but the message box has some points of grammar that just made me a bit paranoid that it wasn't true... "The touchpad, keyboard would be no function during the flash process". My laptop has been really hard and as a windows command prompt were popping up then open Windows Installer. I don't know, I could just be acting paranoid for no reason, this is my first time installation updates through this program, so I don't know if this is normal... Just be careful because an error message containing a bad computer destroyed English of my brother... So I was wondering if it is normal that the update process.

  Hello Skunk,

  If the update takes place through the Support Assistant, you are fine.  "Flashing" is the correct term for this type of update.  It is always better to prevent than cure.

  Good luck!

• HP Pavilion g7-2298nr Notebook: issue with HP Support Assistant Info

  When I checked to see what messages HP Support Assistant inportant was for me. I received a notice from the HP support

  Assistant that my protection against viruses and spyware were not working.  It shows that they are both off the coast.  I have Trend Micro Anti

  Virus and this shows to work properly.  I also use Anti Malware. Is there something that is incorrect?  Is there a way to

  me to remove the messages from the HP Support Assistant? Thanks for any help.

  Paul

  Hello doowop47,

  It may be a glitch in the wizard for help. I know that this kind of thing happened often a few years back with other brands of anti-virus. This was due to the fact that the HP Support Assistant only worked with precision with Norton. It may still be the case today.

  The Support Assistant runs automatically at startup? If so, you can turn it off and it won't hurt anything. It can be turned on again since the program Panel.

  Here is a link showing another Expert HP explaining how to disable the wizard.

  Re: HP Support Assistant - how to disable start up / re-HP - 2464017 Support Forum

  I know that this does not resolve the warning itself, but it is not entirely uncommon to happen.

  I guess the support Wizard is also updated.

• Re: HP Support Assistant is grayed out

  I have exactly the same problem.  'Next' to start Support Wizard screen is dimmed.  I can't get past the splash screen.
  
  I don't have any software protection antivirus installed on my computer, wait for the usual Windows Defender, which sure is not running in "hard core protection" mode because I hate being prevented from making changes to my computer without beeps and popups and warnings!

  I "ve uninstalled Assistant support.  If there was no reason for me to have it on my HP, you tell me how to get past the splash screen before that I have to install again.

  Hi @RinaB ,

  Thank you for visiting the Forums HP's Support and welcome. I studied the issues with the HP Support Assistant and who need the GET in front of the start screen. You must fill in the necessary selections for her to continue to the next screen.
  
  Here is a link to the HP Support Assistant, if you need it.  The app helps with the software and drivers on your system at the time of purchase. You can install it if you want. Windows updates will help with all the drivers that are required for the update.

  Hope this helps you.

  Thank you.