SX20 Time Reset

Hello

I encounter this problem on endpoints SX20. I used to adjust the setting of the time and place it at the exact time whenever I powered on the system. Is this a normal life when the codec is turned off, the time resets the default settings?

Thank you.

BR,

Acevirgil

Hello

Also a possibility of bug, I was thinking an internal battery problem. In any case, do you have a NTP server in your network? A solution would use an NTP server, which is highly recommended for video conference indeed. Because if the weather is bad, you can have problems with the H323 Protocol, for example, if the client time is too different from the time of VCS, the registration can be rejected, I've seen issues like this before.

If you are unable to use NTP, I suggest you open a TAC case, because it seems to be a hardware problem or bug.

Concerning

Paulo Souza

My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

Tags: Cisco Support

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