Synchronization of Palm M515 & Outlook 2000 suddenly stopped functioning...

I have a Palm M515 I synchornize all day in Outlook 2000 by using HotSync Manager 4.1.0. I have been using this setup for years, and it suddenly stopped working. I get the error message on the screen of my Palm: "the connection between your handheld computer and the desktop could not be established. Please check your Setup and try again. "I tried all of the fixes recommended by Palm for troubleshooting synchronization without success. Y at - it ideas?

Plug in your device and do not perform Hotsync. Then right click on 'My Computer' (on your PC) and go to "Properties". Click the Hardware tab, and then click Device Manager. Once there, you should see the Palm under Bus USB controllers or network adapters. Once you have located the device, right click and click on uninstall. As soon as you click on uninstall, disconnect the device from your computer. Allow the driver to completely uninstall and then reconnect your device to your computer and try a hotsync operation.

This process is called reload the drivers. Let me know if it works for you.

-Pat

Message is about: Treo 800w (Sprint)

Tags: HP Tablets

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