system recovery does not reach 50%, presario CO61-312SA

Presario CO ^!-312SA does not start. Click f11 to start recovery of the system that does not reach 50%. I understand that the wireless switch should be during the restore process, the wireless button will be red or blue? If it should be blue, then I can't go blue... If one red so... it is!

I bought Windows 7 drives home premium but have no idea how do I reinstall my OS... There are 2 disks for 32-bit and 64-bit, but I can't read the sticker on my laptop to see what I need to use a disc.

Any information you can give me on any of my questions today will be very appreciated, thank you x

Hello

You have a few options in my opinion please find the steps below may help you solve the problem.

(1) Please run the hard drive & memory test and check if any part fails, you will have to replace the part. If both the test passes you can call the HP technical support to order the recovery again disc.

Test a hard drive by using the Built in Self Test

Let us know how it goes!

* Although I am an employee of HP, I speak for myself and not for HP.

Click the White Star Kudos to say thank you *.

Please check accept as Solution if it solves your problem *.

Concerning

Maton


Tags: Notebooks

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