System Restore virus almost erased desktop

From the date of the posting this morning, I was struck by the virus of the restoration of the system, taking off a lot of icons on the desktop as compensation to most of the programs from the Start Menu. After got rid of the virus, I checked online (website, actually) to see how to restore what was lost and was able to recover programs on the menu boot from another question - specifically in the section "Start Menu"All programs"empty file.

However, I'm still a little buggy on the loss of the icons on the desktop, even if I know that files still exist somewhere in the files. But this is my question.

If I use the system restore real heading something other difficulty or cancel an update, it would also bring the desktop icons lost, or are they gone for good and I need to find in files to find them? I would like to know before taking action in this regard.

Best course of action: restore backups, periodic and consistent.

Tags: Windows

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    In addition to the advice already given, I wanted you have read the following information:

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    http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

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    http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
    http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - you will need at hand MS - MVP - Elephant Boy computers - Don ' t Panic!

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    -------------------------------------------------------------------------------------------------------------------------------
    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
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    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
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    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

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    O4 - HKLM\... \Run: [smart Copy] "C:\Program Files (x 86) \IOI\Smart Copy\ButtonMonitor.exe"-a
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    O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files (x 86) \Common Files\Adobe\ARM\1.0\AdobeARM.exe.
    O4 - HKLM\... \Run: [AppleSyncNotifier] C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime
    O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files (x86)\iTunes\iTunesHelper.exe.
    O4 - HKLM\... \Run: [ISTray] "C:\Program Files (x 86) \PC Tools Security\pctsGui.exe" /hideGUI
    O4 - HKLM\... \Run: [ZoneAlarm Client] "C:\Program Files (x 86) \Zone Labs\ZoneAlarm\zlclient.exe.
    O4 - HKLM\... \Run: [avgnt] "C:\Program Files (x 86) \Avira\AntiVir" / min
    O4 - HKLM\... \Run: [a-squared] "C:\Program Files (x 86) \Emsisoft Anti - Malware\a2guard.exe."
    O4 - HKLM\... \Run: [avast5] "C:\Program ALWIL Software Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\... \Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
    O4 - HKLM\... \RunOnce: [new Acer AlaunchX] c:\Acer\Preload\Command\AlaunchX\LaunchAlaunchX.exe
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    O4 - HKCU\... \Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe.
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    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [WMPNSCFG] C:\Program Files (x 86) \Windows Media Player\WMPNSCFG.exe (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User "Bernadette")
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe Pei (User "Bernadette")
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'Little Girls')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE-update 1103471-Mozilla/4.0 (compatible"; MSIE 7.0; Windows NT 6.0; WOW64; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)"-"http://www.miniclip.com/games/age-of-speed-2/en/"(User 'Little Girls')
    O4 - S-1-5-21-1591617202-1210337137-939529332-1005 Startup: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
    O4 - Startup S-1-5-21-1591617202-1210337137-939529332-1005 user: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
    O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~2\MICROS~2\Office12\EXCEL. EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res: / / C:\Program Files (x 86) \Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR. DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Little Girls\AppData\Roaming\Microsoft\Windows\Start Start IMVU.lnk
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    Ø16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (control scan Security Windows Live OneCare-) http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
    Ø16 - DPF: {76CA9E30-5094-46F9-BE90-D47AD59C2C2C} (CClientInfo Object) - https://qsr.radiantenterprise.com/02.136.0031.02/pe/clientdownloads/SuperCab.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify:! Common - C:\Program Files (x 86) \SUPERAntiSpyware\SASWINLO. DLL
    O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x 86) \Emsisoft Anti - Malware\a2service.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x 86) \Common Files\Apple\Mobile device Support\AppleMobileDeviceService.exe
    O23 - Service: automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Scanner - Mail AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Hello Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM host (comHost) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: @dfsrres.dll, - 101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: Empowering Technology Service (and service) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x 86) \Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x 86) \Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll, - 100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: @comres.dll, - 2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: SBSD Security Service Center (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x 86) \Spybot - search & Destroy\SDWinSec.exe
    O23 - Service: PC Tools auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsSvc.exe
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe, - 101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x 86) \Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

    --
    End of file - 15865 bytes

    Any help is appreciated.

    Joe

    HijackThis is designed to run on 32-bit operating systems.  Your logbook indicates that you are running a 64-bit operating system.  Unfortunately, HijackThis is unable to produce a precise log for 64-bit systems.

    You should not attempt any kind of correction after the HijackThis log information.

  • System Restore Windows 8 has been restoring for almost 2 hours. How long should it take?

    New windows machine 8. Installed AVG anti-virus requiring a reboot. It wouldn't restart. Kept giving me the dpc_watchdog... error. (more & on & above) So I chose to do a system restore to last Friday. I saw him start & I left the room for a while.  He has been restoring for almost 2 hours now. I noticed the "finalizing" file restore less than an hour ago. Is this normal? I have to do something else?

    Hi Marcia,

    I understand that the system restore takes a long time to restore your computer.

    System restore usually takes 15 to 30 minutes depending on the size of the data has changed since the date of the restoration up to the date where the restoration is underway.
    If the computer is blocked, do a hard reset. Press the power button for about 10 seconds. Once the computer shuts down, stop and try again and follow the steps.

    Follow the steps mentioned below and perform a restore of the system from the Windows recovery environment. Check if it helps.

    (a) Insert the disc to install 8 Windows; Click on repair your system.
    (b) click the Advanced Boot Options.
    (c) click Start Windows settings.
    (d) If you are prompted, press any key to start Windows from the installation disc.
    ((e) (f) If you are using the Windows installation disc, click on system restore.
    (f) click about to restore during which the system worked very well.
    (g) click on apply, click OK.

    Hope this helps and let us know if you need more assistance. We will be happy to help.

  • Cannot run some programs after system restore to remove the virus

    Hello

    Toshiba my duaghter had a nasty virus that pretends to be an antivirus software product, which sneaked in, between the time his default service Norton has expired and I had the time to install Trend.

    Can not remove it using trend, so on the advice of a friend, decided to make a windows system restore to a point before the infection. It worked successfully and the virus has disappeared, but now she can't run some programs, I tried to reinstall Trend, but fails because he says you must first uninstall Norton. But I can't run Norton, or uninstall, and certain folders on C: are no longer accessible.

    I have to do a full restore of the Toshiba System (IE back tofactory settings? This seems a drastic measure, but the issue is beyond my meager knowledge of PC.

    Thank you

    Graeme

    Hey Buddy,

    Hmm... This announcement is a bit confusing... Maybe the programs you want to say were installed after the system restore point, who knows?

    In my opinion you must reset the laptop configuration that you have already written. This will restore the pre-installed Windows version where everything is working correctly and that all the drivers and tools are installed.

    Therefore, you only need the Toshiba Recovery disk and boot from it. This will restore the factory settings.

    Check this box!

  • Virus SMART HARD drive - cannot access Admin folder or WF - error 0 x 80070005 using system restore

    original title: need help for the restoration of the system

    I got the SMART HDD virus. I thought that this one has been removed. I can access everything but my admin folder and my Windows Firewall. I tried a system restore but I get an unknown error 0 x 80070005.

    4/11 is also the furthest I can go back when there was an update. Why can't come back all other - can only be hidden by the virus too?

    Hello

    Disabled first happened to scan your system with MSE or another anti-virus program? You have scanned your system with Malware bytes? Before restoration, it is best to make sure that your system is clean. Some viruses will infect the system and also infected restore points, you did.
    Malware bytes: www.malwarebytes.org
    If you are unable to run these is normal mode, then try safe mode by pressing the F8 key for the system to start.
    I hope this helps.
    Jim
  • After clearing a virus, my system restore option is gone.

    Title: original system restore

    I had a virus "restore windows" on my computer and removed. I went to my Start menu and click on accessories system tools but the restoration of the system is missing. Then, I went to my computer windows system32 file restore and click the restore program to get this message "system restore is not able to protect your computer. Restart your computer and then try to run the restore of the system again. "I did this and still get the same error. What can I do to restore to pre virus.

    Thank you

    Hi JimmyLee7701

     

    What operating system is installed on the computer?

     

    I suggest you to check and to provide us with the information about the installed operating system.

    http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

     

    You can perform a scan of the SFC (System File Checker). It lists all the issues and will also retrieve all files if necessary. Follow the steps below to perform a Scan SFC -

    a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
    b. type the following command and press ENTER:
    sfc/scannow
    A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
    c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
    d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
    e. once the scan is finished, close the command prompt window, restart the computer and check.

    See the link for further directions on scan SFC - below
    http://support.Microsoft.com/kb/929833

     

    Let us know the answer to help you best.

  • System restored automatically after the installation of updates & a few missing desktop icons.

    Original title: same set of updates on both computers due to different problems, one problem being a system restore.

    I have two Windows 7 computers in my house.  They all have two problems after installing updates a month ago.  The problem for 'Computer 1' is a bigger problem than the problem of the "Computer 2".  2 computer problem not really seems to be a problem now, but I'll give you the information for comparison purposes. Sorry for the length of this post - I am trying to be thorough.

    1 COMPUTER DETAILS:

    News of the computer: Dell Studio 1745 laptop computer running Windows 7 Home Premium 64 bit, six months at the time of the problem, now age of seven months. It came with Norton pre-installed, never used and uninstalled.  Trend Micro Internet Security installed at the beginning of the use of the computer.  Analyses Micro trend came clean.

    Background: set up with a single account (Administrator, of course) and after a few days of putting in place computer, said ale user account for everyday use.  Computer is configured to warn me before downloading/installation of updates of Windows, with permission for each type of account to install Windows updates.

    While in the standard account, I welcomed these download/install updates and was prompted to restart the computer.  I was done with the computer, so I just closed instead of restart.  According to "Your update history Review", it's updates and they were all successful:

    Update for Windows 7 for x 64-based systems (KB980846)
    Microsoft .NET Framework 4 Client Profile for Windows 7 x 64-based Systems (KB982670)
    Update for Windows 7 for x 64-based systems (KB982519)
    Update Microsoft .NET Framework 3.5 SP1 for Windows 7 and Windows Server 2008 R2 for x 64 systems (KB982526)
    Cumulative update for Media Center for Windows 7 x 64-based Systems (KB981078)

    After you turn on computer back, everything seemed normal.  I opened Firefox and I got a notice that Firefox has an update is available, a standard user cannot.  Unlike some programs, there is no popup to sign as an administrator, so I went to start > switch user and signed as an administrator.  (There was no update of Firefox at this point - just a switch single user.) That's where the problem appeared: instead of normally load the admin Office, I had to wait while Windows configured my desk (it's new)... wait... wait... wait... wait... BAM!  Your computer has been successfully restored * insert date here * (I don't remember what it was - January of this year, perhaps - because I was so incredulous that it happened and I continued to watch the game "successfully restored").  I do not have the computer to eat, and it don't has not asked me if I wanted to restore it.  He just did, just on its own initiative, when I went on the admin account.  A bunch of shortcut icons are missing from the Office of the admin acct and the ACCT. standard, and wallpaper to the admin account has been changed.  I am not absolutely sure if nothing else was touched.

    I have searched online to try to understand why it happened, and I remember well from my only find, is that if I went to the restoration of the system, there will be an option to cancel it, but I don't see such an option. So I told the computer to eat on a few days to a week before that updates.  It doesn't seem to help.  Shortcut icons are still missing.  Looked at the update history and it shows the five latest updates as being installed successfully, but Windows Update tells me that I need to these five updates AND this time, the little check marks are only already there on four of the five updates listed.  (The first time, the little checkmarks were already there for all five.)  This is the update that is NOT now pre-checked:

    Microsoft .NET Framework 4 Client Profile for Windows 7 x 64-based Systems (KB982670)

    Do not reinstall the five updates.  I don't know if I should jump install them again, or if I should install only the
    now, four are already "pre-checked."  I'm very hesitant to install KB982670, because this update seems to be the likely cause of the problem given the fact that it is already pré-coché in the Windows and the following information updates for computer 2.

    Since I installed the latest updates for 1 computer with no apparent problems:

    X 64-July Windows malicious software removal tool (KB890830) 2010
    Update security for Windows 7 for x 64-based systems (KB2032276)

    NEWS ON COMPUTER 2:

    The computer news: Systemax desktop running Windows 7 Professional 64-bit, a month at the time of the problem, now age of two months.  It has not come with any pre-installed antivirus.  Trend Micro Internet Security installed at the beginning of the use of the computer.  Analyses Micro trend came clean.

    Reminder: Set up immediately with an admin account and a standard account for everyday use.  Computer has been set to automatically download and install updates for Windows, but is about to inform me first.

    At the time of the problem above with the laptop, desktop computer has been enabled.  As all loading,.
    an error message came that there was some kind of issue with the .NET framework.  At another person asked if he knew what was up with that, and it didn't.  Did not note the specific message, thinking he would tell me again if there was a real problem.  I thought it could have been some kind of Windows hiccups when starting the computer, not even knowing about update problems.  I have yet to see this message.  After the number of laptop (computer 1), I took a peek at the desktop computer (computer 2) to check that Windows Update and I saw that an update is available, which is the referenced above same update that the notebook had already the check mark in its box (KB982670), which gives me the choice to check the little to install it.  Very curious, since, as already mentioned, the computer has been configured to automatically download and install Windows updates.  Looked at the update history, and it has already downloaded and installed the other four updates that the laptop has been.  Changed the automatic Windows Update setting to warn me before you download and install updates.  I have not installed the missing update.  Said the only other person in the House who would probably bother install updates to not install it.

    A month later, 2 computer has a notification from Windows update that 21 or 22 updates are available (as a result, by clicking on the icon of the trial of Microsoft Office).  The update not installed a month ago is no longer on the list, and update history shows as having been installed a few days before, apparently because someone else in the House must have thought it looked like a good idea.  I installed all the 'important' updates and have not seen any more problems with computer 2.

    BACK TO THE COMPUTER 1:

    Yes, is there anyone with ideas on how to get 1 computer back to its state before the 5 updates listed above, and what to do about to reinstall some or all of them, I hope, without more problems, for example a random food system does not happen?  I have a feeling I will say that the random system restoration do not occur, but he did.

    Thanks for any help.

    No, I don't use the Norton removal tool.

    IN RE COMPUTER 1 ONLY:

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

    4 for good measure, reset Windows Update by...

    How to reset the Windows Update components?
    -Online skip the section to APPLY to; KB971058 access via I8 32-bit only; Run the difficulty in DEFAULT and modes, then AGGRESSIVE [1]
    http://support.Microsoft.com/kb/971058

    5. restart & test.

    ~~~~~~~~~~~~~~~~~~~~~~~~
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will delete your update history (but not list updates in the updates installed)

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • After the system restore, the icons do not show on the desktop. How can I fix it?

    I uninstalled Google Chrome on computer Dell 1100 from my husband.  Shortcuts on the desktop then didn't work.  It seemed to me don't forget you must redo shortcuts after a restored system so I tried and the shortcut has not yet opened.  Then I did a system restore using 10/07/12 for the date of restoration.  After that there is now NOTHING on the screen/desktop other than her photo screen saver.  We followed the instructions found online to use the f8, keys, etc., and he has changed nothing.  Any other ideas?

    Hello

    Check out the link and follow the steps.
    Method 1:
    Check out the link and follow the steps.
     
    Your desktop icons are missing in Windows XP
    http://support.Microsoft.com/kb/330170
     
    Method 2:
    Follow the steps.
     
    Right-click on the desktop and choose "display icons. Check if the problem persists.
     
    Method 3:
    Check out the link and create a new user account and check if the same problem occurs after you have logged in to the new user account.
     
    How to create and configure user accounts in Windows XP
     
    If the problem does not occur in the new user account, then go to the link and follow the steps.
     
    How to copy data from a corrupted to a new profile in Windows XP user profile
     
    Method 4:
    Check out the link and follow the steps.
    Difficulty of broken desktop shortcuts and common system maintenance tasks
    http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us
     
     
     
     

     

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