Table of contents blank and search bar

What would cause the TOC and the top of the page search bar in using Flash I generated vacuum on the local computers of some users and not others. I search the KB and the internet and cannot find anything. Is this something to do with the Flash settings? IE? Someone at - it experiened the same thing?

What version of HR? Are there special characters or spaces in the name of your project? If so, try to delete by renaming the project (file > rename project).

In previous discussions, when I suggested for the location of the file where your files are generated in the Flash Player security settings page, nobody tells me if that solved the problem. If the first solution does not work, it give a try and please post back if it works or not.

@writerIndy500 (welcome to the forums, incidentally), the problem of the index has nothing to do with the problem in this thread? The problem, he just type a word starting with "a". Apparently, it has been fixed in RH7.

-Ben

Tags: Adobe

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    I produced my RoboHelp HTML project webhelp and got an error javascript (this.maCom [...] (' is null or not an object) when you view the result. See the full error text below. So the table of contents, index and search are not displayed. We'll find the javascript error in the status bar of the browser that says "error on page". I found that if I saw the result of robohelp, the browser that launched shows the table of contents, index and search, but has a security warning about a restriction of running scripts or ActiveX controls. However, when I move the generated webhelp on my production server, the help doesn't have the security warning, but produces the error so that the table of contents, index and search do not show. I had done the same process to generate webhelp about 8 months ago but had no error whatsoever. In fact, this version is still in production and works very well.

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    I was originally on RoboHelp 8.0.0 when I first encountered the problem, but has expanded and patched to version 8.0.2 and still had the same problem. I even created a new simple project. Once I moved the simple project on the production server, it also would display the table of contents, index and search.

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    Versions:
    RoboHelp 8.0.2
    Windows XP
    IE 8.0.6001.18702CO
    Chrome 18.0.1025.168 m


    JavaScript error
    -------------------------
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0 .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729;. MS - RTC LM 8; InfoPath.2;. NET4.0C;. NET4.0E)
    Timestamp: Sun, may 2, 2012 16:32 UTC


    Message: Object EXPECTED
    Online: 344
    Char: 2
    Code: 0
    URI: http://server1/robohelp/whphost.js


    Message: 'this.maCom...' is null or not an object
    Online: 171
    Char: 3
    Code: 0
    URI: http://server1/robohelp/whphost.js
    --------------------------

    After further research and testing, I found the update of security for RoboHelp 8 and 9 (http://www.adobe.com/support/security/bulletins/apsb11-23.html) posted as an ad that I had not seen before. I used the feature updates of the product, but that said I was informed and did not include this update.

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    Update:
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    I'll try to patch with APSB12-04 new since I've updated version 8.0.2 database to see if I still have the webhelp. If I can't view the table of contents, I have to take off once more and be 'in non-compliance."

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    Thank you.

    Using RoboHelp 9 and Robohelp Server.

    Thank you

    Hello

    I have HR server, so it's kinda a guess but I think as a method of work.

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    1. open whskin_tbars.htm

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    Hope this helps,

    Take a bow

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