Tables resized in the printed documentation

RoboHelp HTML Version 6
I create a new project.
I add topics using Word as editor of my.
I have added tables to topics. All of them are specified as being broad of 7.6 "(740 ou 760 pixels vus sur un écran, parfait pour 800 x 600)."
Also, when I print with a margin of 0.45 '' on each side, 7.6 "wide perfect for printed documents.

I spend 3 months in the creation of this project with 150 pages of printable documentation.

I'm going to export to either. DOC or. PDF and get the same results whether:
About 50% of my paintings have been reduced to 6 "wide. The other tables are still off the coast of 7.6 ".

I call for technical support from Adobe and explain this. They try to reproduce the problem and are able to replicate. They do not have an answer immediately, but agree that it should not act like this. The rep and I phone and email each other for a few days. I finally end up talking to another representative who can provide an answer. She is back to her supervisor, who tells me that he doesn't have an answer, but it it will escalate to tier 2 Technical Support.

Level 2 called me and said that he is "expected behavior," that RoboHelp's on purpose.
"HALF of my paintings is shrinking to 6 inches and leaves the other half 7.6 inches?
"No', he answers:" it must shrink them all at 6 inches. "

I told him I do not buy this response, that RoboHelps printed documentation must have the same appearance as it does on the screen.

He says that he will be a representative technical level 3 call me, but I didn't get a call.

Can someone please tell me what should I do to have my printed documentation come out looking the way it does on the screen?

Thank you.
-Sean

We found the problem and, for once, the word is not the guilty despite the code seen.

It seems that if you create a table in Word and there is no cell merged, when HR generates printed output, it sends the word width set unless it is greater than the width between the margins when it evolves to the table at this width.

If, however, the table merged cells, it does not get reduced and saturations margins.

Having both types of table makes the difference. Cheeop is now returned to Adobe about this and I hope that when it receives a response, it will mark it as the answer.

Tags: Adobe

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