Tandberg E20 and CUCM 8.6

Similar Questions

• Unable to make outgoing calls on Tandberg E20

  Dear all,

  Will be gratefull if someone could help us get a solution.

  We have Tandberg E20 registered (as a third-party device advanced) to CUCM 7.0. We are able to make calls to E20 of SIP and SCCP phones. But we are unable to make calls of E20.

  Can someone help me pls on this...

  Hello

  If you do not configure the SIP URL like [email protected] / * /, change to this format and try it.

  Teck Chye

• Using the Codec C90 Tandberg T1 with CUCM

  Hi all

  is it possible to register the Codec C90 a Tandberg T1 to the CUCM?

  We are currently trying to save one, but the State of the record is still "failed: 485 ambiguous." The CUCM tells us that the record is rejected. Is it possible that the problem is the product ID, which is "Cisco Telepresence T1". We can only select C90 Cisco CUCM on. If it does not, and the device is rejected.

  Is there a way to fix this? Perhaps saying the C90 is therefore more a T1? We have already tried to remove all optionkeys, but there is a 'unknown' type which cannot be deleted. Could this be the key T1?

  I hope good answers :)

  Kind regards

  Jannik

  Looking at the matrix unit CUCM package compatibility, TANDBERG T Series end points are not supported, IE: are not.

  If you do not want to use the codec C90 T1 of the TANDBERG itself and not the Q1 as a whole, you may be able to change the product key for the T1 be a C90 asking new license keys.  See t3-c90-codecs.

• Update Tandberg E20 TE2.1.0 TE4.1.1. Phone is set to both data & Voice VLAN

  I've updated a Tandberg E20 TE2.1.0 to TE4.1.1 (without encryption) phone is now appear in the two VLANS data & voice/video.

  It seems that the voice traffic and data is properly managed, due to the fact that when I STOP the audio/video/VLAN no appeal that can be sent or received.

  Q: do I need to worry about why the phone of Tandberg is now appear in the two VLANS data & voice/video?

  Thank you, Scott

  Hello

  I think what happens is that when the device is initializing, DHCP tries to get the IP address to the VLAN 100 native. After that CDP discovers there is a voice VLAN, endpoint application address DHCP VLAN 11. So you see twice MAC:

  #sh table of mac addresses

  Mac address table

  -------------------------------------------

  VLAN Mac Address Type Ports

  11 0050.6004.2451 DYNAMICS Gi0/2 / / Tandberg E20

  100 0050.6004.2451 DYNAMICS Gi0/2

  If you open the MAC address table, the entry for 100 will disappear [I hope].

  The other entrance to the connected PC is normal.

  #sh table of mac addresses

  Mac address table

  -------------------------------------------

  VLAN Mac Address Type Ports

  100 1803.73e3.083c DYNAMICS Gi0/2 / / workstation connected to E20

  We have a DDT where we would not obtain a correct address in the case of CDP Auto: CSCtx84402.

  Should be fixed in the TC6 release.

  Danny.

• Update Tandberg E20 TE2.1.0 TE4.1.0. Encrypt or not encrypt?

  Hello

  I am CCNP, but a beginner VOIP, just took a new job.  That is why the first VOIP LAN.

  I upgraded my LAN using switches of WS-C3560X.  I'm upgrading 60 Tandberg E20 video phones from TE2.1.0 to TE4.1.0 because of the E20 not finding the vlan voice.

  I use Avaya S8800 Server CM 5.2.1 with Avaya phones model 9640D01A-1009 and model Tandberg E20 video phones.

  I am trying to decide which software to use; with encryption or no encryption.

  Software Cisco E20

  S52100te4_1_1.pkg AES encryption

  No encryption s52101tenc4_1_1.pkg

  Q1.  What's being encryption?  Voice traffic is the obvious answer to this, no?

  Q2.  This device is at the other end of the encryption?  CM or telephone

  Q3.  Since the appeal will go outside my Avaya CM (ie. call to the outside world), encryption important?

  Thank you for your time and effort.

  Scott

  Hello.

  S52100te4_1_1.pkg AES encryption for the countries where the AES encryption are allowed.

  No s52101tenc4_1_1.pkg encryption is the countries where VOIP encryption is not allowed by law.

  You have only one key to unlock for one of them, so there is really no other choice.

  You can choose to disable encryption on the TE4 version (so it will have the same function as the TENC4), but you are not able to activate encryption on the TENC4.

  TE4 encryption is disabled by default, in any case, if the different software versions are here just for the legal question.

  Q1: Call for installation and the RTP stream can be configured to be encrypted on TE4.

  Q2: Endpoint or device interop

  Q3: It depends if your Avaya CM supports encryption or not.

  Thank you

  Marius

• CUCM 8 and Tandberg E20

  Hi all

  I tried and tried to record my E20 to the CUCM8.0 (3) as a third-party SIP (Advanced) with no luck.

  Someone at - it step by step for her.

  I have set up for the end user with username 1000 and digest the 12345 password

  Set up the new device as 3rd party SIP advanced

  Digest enabled in the device profile

  selected the user created earlier as a user digest

  used the Standard SIP profile for the SIP profile

  On the E20, I configured the SIP 1 profile with

  Proxy 1 - IP address of the CUCM8

  Authentication username - 1000

  Password - 12345

  URI - 1000 (I tried [email protected]/ * / _address_cucm)

  And I can't function. Can anyone help with this please. You don't see any problem with my setup. Thank you

  Adnan

  Adnan,

  I recently had to set up a SIP of Mitel 5224 CUCM 8.5 phone.  Here are the steps I did to make it work.

  / * Style definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-priority: 99; mso-style - qformat:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman", "serif" ;} "}

  Procedure for the establishment of a third party SIP device with CUCM (5224 Mitel in this case):

  CUCM single installation:

  1. create a SIP profile for the third-party SIP phone that is a copy of the Standard SIP profile

  2 create a copy of the profile for the third-party SIP phone advanced security SIP Phone and check the authentication Digest

  Installation of CUCM telephone:

  / * Style definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-priority: 99; mso-style - qformat:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman", "serif" ;} "} 1. create the SIP phone in CUCM as a basic or advanced SIP device

  (Basic requires 3 DLU gives you 1 line. Advanced requires 6 DLU and gives you up to 8 lines with video)

  a. use the SIP and the security profile you created previously

  b. set the phone user digest to the end user of the phone

  c. create a line for the phone and note the extension

  2. find the end user you want assigned to a phone in CUCM

  a. set their Digest credentials (this can be critical assigned to be the same password for all users, but there's a security risk)

  b. associate phone end-user normally

  Third-party SIP telephone phone installation (this is specific to a 5224 Mitel therefore do everything that is needed for your phone):

  1. Phone start pressing down on the *SUPERKEY* (blue button)
  2. Use the phone keys to SIP mode and the phone will restart
  3. Find the IP address of the phone and connect on the phone admin page (sup: admin p: 5224)
  4. Select the Quick Start link on the left

  a. the user is the extension in the call manager

  (b) full name of the user, it's how you want the phone shows the number/user

  c. SIP to authenticate user and password are the user username and password SIP Digest in CUCM

  d. SIP Proxy server is the address IP of CUCM

  e. SIP Register Server is the address IP of CUCM

  f. press on apply

  From what I've read above maybe your security profile is not setup correctly?  Moreover, if the Tandberg camera does not make the distinction between the phone user name and the username for authentication then then end-user in CUCM name must also be the extension number. If it is to distinguish between them, you can use the user name of the phone as an extension (do not use the @) and the user name to authenticate as user name of the end user.

  I hope this helps.

  -Steven

• Upgrade of Tandberg E20, EX90 and C20

  Dear Experts,

  I have Tandberg old endpoints with versino points and I want to upgrade in order to be registered to CUCM natively.

  C20 version is T3.1.2

  EX9-version is T3.1.2

  E20 I am unsure with the version.

  I want to install C20 and EX90 T7.0 and E20 version to version T4.1

  What is required for the upgrade, which is the steps? is there an intermediate version upgrade or we can do a direct upgrade later.

  Thanks in advance

  Anas

  Hello

  You can go forward with a direct upgrade. It's not a problem but its compatibility with the version of cucm depends on.
  Olexsander having already asked of the cucm verion it is critical info just in case you are not running on a more recent/compatible version and not in a situation of cucm upgrade.

  Concerning
  Ravi kr.

  Sent by Cisco Support technique Android app

• Problem with a SIP Trunk between VCS and CUCM

  Hello world

  I created a SIP Trunk between control VCS (X7.1) and a CUCM 8.6.

  I followed this Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7 - 0.pdf deployment guide.

  The trunk is in place, but I have the following problem: I can ring since an EX90 recorded on the VCS for a registered on the CUCM 9951 but when I take the call, I have a busy signals (audio and video). When I on the EX90 9951 ring, I have the following message on VC: can not reach the contact.

  I have a 503 service unavailable status on the call history and "call rejected" on the event log.

  My transformation is OK and the call is sent to my neighbor CUCM zone

  You have an idea to solve this problem?

  Thanks for your help

  Best regards

  Bruno Z.

  Hello

  Yes, it's true! It seems at first glance a problem with codec negotiation when I see the reason 47 code.

  in any case set the region to G.711 trunk phone in case if you have different device pool and the trunk region and ip-phones.

  make G.711 end to end and test again.

  Thank you

  Alok

• Device provisioning model for Ex90 or E20 and does not

  Hello team,

  If I want to use an Ex90 or E20 as a device of commissioning, which parameter are required to configure the XML templates? I basically set up the VCS - C,
  VCS address EI and the source of the phone book. But it does not work or could not saved. I added group and a user with the user name and password to attribute the right model, but no registration. In the commissioning of the EX90 Wizard, I configured the way of VCS with domain and user name password and outside Director but no chance to register. How now the ex90 that he sit outside. On the customer movi I internal and external server, but not in the wizard. OK you can solve externally on the field as a vc. domain.com. but no registration
  Thank you for your ideas

  Sent by Cisco Support technique iPhone App

  Hi Rasim

  User name: {user name of the user commissioning}

  Password: {password for user provisioning}

  Domain: {SIP Domain}

  External Manager: {address VCS}

  / Magnus

• Conductor with virtual TP and CUCM

  Hi all

  I deployed a telepresence system with:

  -CUCM 02.

  -Telepresence 01 conductor.

  -01 telepresence virtual server.

  Through this guide, I have configured:

  -SIP Trunk of CUCM TP driver (Rendezvous) and model of routing to make call.

  -Bridge Conference and conference bridge pools, Conference

  -Models Conference and conference alias.

  -L' user to connect.

  -Add TP CUCM license; touch, call session for conductor; STM license screen.

  My test scenario:

  -01 camera SX10 call to conference by routing model 6188 list road bridge room is 'Rendezvous_Trunk'.

  -In the conductor, make "Rendezvous meeting" of the alias(6) @.*'-'\1.rendezvous_mtg'withHD Servicemodels.

  "HD Service" have Conference bridge "To_VTS".

  State of the link/trunk:

  -Trunk of CUCM TP Condutor:Time up: 0 days 1 hour 29 minutes.

  -Bridge Conference in TP driver: permits and status: active.

  But the call cannot be successful with the message 'your call cannot be completed as composed. Please check your phone book and call again, or ask your operator for assistance.'

  I see that it connects VTS:

  280 Conference APP Info '6188.rendezvous_mtg' 08:23:13.256: deleted via API (not of participants)
  279 08:22:21.505 Conference APP Info '6188.rendezvous_mtg' created

  And the TP driver has 3 alarms:

  - Conference bridge is missing the function of encryption key: one or more conference bridges lacks the function of encryption key. This is required for all driver telepresence B2BUA links.
  - Warning of telepresence Server license resources: use of the licenses of individual server of telepresence is close or has reached its full capacity
  - Resource server telepresence pool license warning: license server of telepresence pool use is close or has reached its full capacity

  I miss encryption license, time in the head of the Orchestra and STM even not (because the STM using GMT time and cannot change his).

  Any help is appreciated.

  Thank you and best regards,

  Thanhduytran

  Hello

  Driver Telepresence Unified CM deployment guide x.24

  on page 17, you can find concerning the encryption key

  Task 8:
  Installation of an encryption key
  The telepresence server has the ability to use a secure communications connection. These security features are enabled with the option of encryption. You must install the option key so that this deployment to work.

  This is related to the mechanism how conductor and TP server communicate with each other. He can't speak SIP secure (TLS).

  We tested it in our lab, without encryption key, that it did not work.

  If you can ask cisco, let them meet and share their response

  HTH

  Anas

  don't forget to note the useful messages

• Cisco/Tandberg E20 - reset password

  Hello

  I have looked everywhere but can't find information about how to reset the password on the E20 unit.

  The unit given TE1 software installed and is currently in bad user name or password.

  Is there a guide on how to do this?

  I'm glad it worked out. Be sure to mark the answer as the correct answer for others. Thank you.

  Sent by Cisco Support technique iPhone App

• Question about commissioning of the E20s - CUCM and TMS

  If we now run software CUCM 8.6.2 and 4.1 E20.  I played with CUCM and TMS supply by and a few questions.

  It seems that there are some features that can be set via the TMS models that cannot be resolved via CUCM (MTU, custom, etc commands).  Is it possible to apply these settings through TMS while having the unit registered in CUCM?

  Essentially, I want my call recording platform CUCM and control, but want to keep the granularity that TMS offers in terms of commissioning etc..  I expect the same problems with C-series, etc.

  Am I right in saying that, in order to get the E20 to join CUCM, I need to define the external Manager to "CUCM", and thus eliminate any possibility of TMS to manage? Otherwise, what is I could have managed by TMS and then set the SIP of the E20 to point to CUCM via templates in TMS?

  Any tips on that?

  Hello

  Having both TMS and CUCM to manage endpoints is not a good idea (yet). TMS and CUCM will return to each of the other toes with unpredictable results.

  With TMS 13.2, I understand that you should be able to import the CUCM in TMS and then find all systems registered to it and import these into TMS, however in this case TMS plan only systems conferences and will manage them not active (you can see status of the call as well).  13.2 TMS is not yet released, so that's what I said must be in this version.

  So basically now if you use CUCM, use CUCM provisioning and don't use TMS.  We focus on interactions with systems registered with CUCM TMS and it will be more developed on this in the future.  I recommend you check out the TMS13.2 release notes released to see if it is mentioned.

  Thank you

• Time and calendar on the connection of the unit on CUCM

  Hello

  Today, it's Christmas and Friday, I configured delay on CUCM of identity week and holidays. However, today is Friday and holidays as well. Is there anyone who knows how to give a higher priority to route the call to CUC on CUCM vacation? When the call is transferred to the unit connection, I was faced with the same problem.  How to give a higher priority to route the call to wish holiday? In other words, when the day is the day of the week and holidays. Holiday will all first check that the days of the week on CUCM and CUCM.

  Thank you

  Eric

  don't think that there is adjustment to set the priority on the calendar, but if one defines a period of time with a date points, to this date, this period overrides other periods that are set on a weekly basis.

  consult the SRND for clarity on the behavior at the time of the period

  Behavior of time period

  If you set a period of time with a specific date, at that date, this period overrides other periods that are set on a weekly basis.

  Example of

  Consider the following example:

  • There is a time afterofficehours, which is defined as 00:00 and 08:00 Monday to Friday.
  • There is a time, newyearseve, which corresponds to 14:00 and 17:00 on 31 December.

  In this case, on 31 December, the period of afterofficehours will not because it is overridden by more specific newyearseve period.

  Timetables

  A calendar includes a group of defined periods that associates the administrator. Once the administrator has configured a period of time, the time period appears in Configuration window when the calendar in the list of available time periods. The administrator may choose a period of time and add it to the selected list of time periods.

  Note	After the administrator selects a time for connection with a calendar, the deadline is available for binding with other calendars.

  Once the administrator has configured a calendar, the administrator can use the window of the Configuration Partition to select the time zone of the original unit or any specific time zone to a defined schedule. The time zone selected gets checked against the calendar when the user places the call.

  The Time-of-Day function filter the CallingSearchSpace string in time settings defined for each partition in the CallingSearchSpace.

  After the time of routing is configured, if the time of an incoming call is within one of the time periods in the calendar, the partition is included in the list of partition filtered for the call.

  Examples

  You can set the USAholidays calendar as the Group of the following time periods: newyearsday, presidentsday, memorialday, independenceday, laborday, thanksgivingday, christmasday. The administrator must first configure the applicable time limits.

  You can set the time schedule library_open_hours as the Group of the following time periods: Mon_to_Fri_hours, Sat_hours, Sun_hours. The administrator must first configure the applicable time limits.

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/CUCM/Admin/9_0_1/CCMS...

  VINET.

  -The rate of useful messages.

• CUCM 10.5 and Highway 8.2! How can I register? RSA + cert organizes key?

  I cucm 10.5 and Highway 8.2

  I use no TLS connection. just trying to find the highway and cucm.

  I can record jabber for iphone on IM & P inside.

  CUCM and statues IM & P is good.

  and that I changed my network to network outside on my wife's phone.

  Jabber for iphone is registered on cucm. but IM & P is not...

  so I restart a Jabber app and try again.  It does not work all.

  External DNS

  SRV record: _collab - edge._tls.domain.com

  _sip._tcp.domain.com

  _sips._tcp.domain.com

  _sips._tls.domain.com

  inside DNS

  SRV record: _cuplogin._tcp.domain.com

  _cisco - uds._tcp.domain.com

  VCS - c

  1 CSR / download certificate signed CA / and x.509 certification authority root

  2 traversal area (type =) through unified communications

  VCS - e

  1 CSR / download certificate signed CA / and x.509 certification authority root

  2 traversal area (type =) through unified communications

  status - unified communications

  everything is good!

  It's newspapers of vcs - e

  2014-10 - 10T 17: 06:51 + 09:00	sshdpfwd [32043]: received disconnect from 203.228.204.1: 11: disconnected by the user
  2014-10 - 10T 17: 06:50 + 09:00	"" sshdpfwd [32030]: Event = "sshd" Module ="openssh" Level = "INFO" detail = "child user is on the NEST 32043" elements UTCTime ="2014-10-10 08:06:50"
  2014-10 - 10T 17: 06:50 + 09:00	"" sshdpfwd [32030]: Event = "sshd" Module ="openssh" Level = "INFO" detail = "publickey accepted for xxx.xxx.xxx.xxx port 12209 ssh2 pfwd: RSA + cert 8e:20:23:4 d: 5e:07:b9:89:84:3e:6 c: 10:58:66:47:cb" elements UTCTime ="2014-10-10 08:06:50"
  2014-10 - 10T 17: 06:50 + 09:00	"" sshdpfwd [32030]: Event = "sshd" Module ="openssh" Level = "INFO" detail = "authorized by X 509 (rsa): CN = vcsc.daeshin.com, OR = O = cisco, cisco, L = cisco, ST = cisco, C = kr" elements UTCTime ="2014-10-10 08:06:50"
  2014-10 - 10T 17: 06:40 + 09:00	"" sshdpfwd [32030]: Event = "sshd" Module ="openssh" Level = "INFO" detail = "12209 port 2222 xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx port connection" elements UTCTime ="2014-10-10 08:06:40"
  2014-10 - 10T 17: 06:40 + 09:00	"" sshdpfwd: Event = "sshd" Module ="openssh" Level = "INFO" detail = 'sshdpfwd run in non-FIPS mode"elements UTCTime ="2014-10-10 08:06:40"
  2014-10 - 10T 17: 06:40 + 09:00	"" sshdpfwd [32030]: Event = "sshd" Module ="openssh" Level = "INFO" detail = 'value/proc/self/oom_score_adj to 0 value'elements UTCTime ='

  ? all_text = VVRDVGltZT0iMjAxNC0xMC0xMCAwODowNjo0MCI = "" > 2014-10-10 08:06:40 ""

  VCS - c

  2014-10 - 10T 17: 08:51 + 09:00	"" ssh: Event = "sshd" Module ="openssh" Level = "INFO" detail = "bytes per second: sent 64953.8, received 39595.1" elements UTCTime ="2014-10-10 08:08:51"
  2014-10 - 10T 17: 08:51 + 09:00	"" ssh: Event = "sshd" Module ="openssh" Level = "INFO" detail = "Transferred: sent 4672, received 2848 bytes, in 0.1 second" elements UTCTime ="2014-10-10 08:08:51"
  2014-10 - 10T 17: 08:51 + 09:00	"" "ssh: Event ="sshd"Module ="openssh"Level ="INFO"details ="authenticated to vcse.daeshin.com ([xxx.xxx.xxx.xxx]: 2222)." "Elements UTCTime ="2014-10-10 08:08:51"
  2014-10 - 10T 17: 08:40 + 09:00	"" "ssh: Event ="sshd"Module ="openssh"Level ="INFO"details ="key for the RSA host IP address + cert ' xxx.xxx.xxx.xxxnot in the list of known hosts." "Elements UTCTime ="2014-10-10 08:08:40"
  2014-10 - 10T 17: 08:40 + 09:00	"" ssh: Event = "sshd" Module ="openssh" Level = "INFO" detail = "port Allocated 35525 for distance forwards to localhost:8443" elements UTCTime ="2014-10-10 08:08:40"

  is this wrong? The IP address of the RSA host key + cert ' xxx.xxx.xxx.xxxnot in the list of known hosts

  Did you use FQDN in your way Express-e and c configuration? CSR was based on the host name or the IP address?

  Did you use the hostname in your configuration of the crossing area or IP?

  Have you tested using jabber for windows?

• Import and export directory for CUCM and TMS

  How can I configure TMS and CUCM use of TMS directory for an endpoint registered to CUCM? I've added to TMS but and TMS can shoot CUCM Phonebook, but how does he see the directory for other infrastructure in TMS to fill in the directory of CUCM CUCM?

  tms_not_supported.PNG

  

  If the endpoint of telepresence is running TC7.0 or later, you can configure in CUCM using TMS as a source of spare phone book, there are also TMS 14.4.  Refer to the Administration of the TC on CUCM 10.5.1 endpoints (TC7.2) on page 24 for more information.