Windows Tech Support Ayogi scam
Nearby, I fell for a scam of Technical Service by Indian operators under the guise of Ayogi, a company with a good reputation. They call on the pretext that your computer was sending error messages to Microsoft for 2 weeks and therefore political company to study the impact. They first try to prove to you that they are genuine by obtaining gives you access to your internal error log file windows and you show a lot of error messages. In this case, it is 18000 MsiInstall.exe corruption errors.
Hello Stepheneverton,
You have allowed them access to your PC so, basically, they could have installed whatever it is you know. Unfortunately, there is that one piece of advice, and that is to re - install Windows and all your programs. I know it's radical, but it's the only way to ensure that your system is completely clean.
If your PC came with Windows pre-installed you either have a recovery disk or even the manufacturer of PC included a recovery partition on your hard drive. Check the website of the manufacturer of your PC (or the user of the PC guide) for more information on return to conditions at the factory.
Alternately, if you've used backup software to the image of your hard disk (recommended) then you could just as easily recreate the image on your hard disk from the previous backup image. of course, all of the programs that you installed after creating an image should be installed on your system.
Also, as pointed out by Palcouk, make sure you change all of your passwords. If you do online banking it is also wise to notify your bank who has committed a breach of security on your PC. Make sure you also change your password as online banking.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
Tags: Windows
Similar Questions
-
I'm being bothered by a rude woman of the 001511899180 number that says it is Microsoft, wants much info about my computer and says that it is at risk.
who is she
Why is computer suddenly endangered when all security options seem to work
who gave him my phone number at home, the authority to crack down, me, the right to discuss with me and be rude
Moved to Virus & Malware
Original title:? scam company
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Microsoft Windows Tech Support - fake phone call or not?
I got a phone call from someone who wanted typing me eventvwr and watch errors and warning signs - I did. I noticed that they were that all dated the previous day or just before the phone call. I was asked to have malicious bugs deleted by this PROVIDER of SUPPORT of MICROSOFT WINDOWS TECHINICAL for £79. The person says his name is Michael and his phone was quoted as 02034117907.
My virus package pick up any info - however, errorfix now has up to 3,000 privacy, whenever I use it's about 4 times a day.
Help please - does anyone know if the call was authentic or not and any ideas on the reasons of privacy now is off the scale!
Thank you
FAKE!
CF. http://social.answers.microsoft.com/Forums/en-US/msescan/thread/28388b37-9a69-419d-9e45-6ab45f611693
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
-
I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department. A woman comes to call. She said her name was Fiona and his identification number is 1104. Call back phone number is 1-866-539-8674. She was very beautiful, but persistent. I got his information to call her back. She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer. She wanted to go on the computer right then, and she show me all error messages or something like this. I said my husband was using the computer and I was in the middle of something, which was true.
I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer. Is this related? What exactly means that Windows XP is no longer supported?
Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats? Calling us that part just seems unlikely.
Y at - it a Tech Department Windows calling proactively computer users? I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?
Thanks for the reply.
See the following for more information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx
-
Original title: phone call received the support of windows, and the requested access to my computer.
Phone call from 684-236-5238 who said support technology windows and requested access to my computer to detect problems. I have been denied access. This call from you or is it a hoax.
Phone call from 684-236-5238 who said support technology windows and requested access to my computer to detect problems. I have been denied access. This call from you or is it a hoax.
It's a scam. I'm glad you don't fall for it.
For more information, see the following:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
Kind regards...
-
Service/Tech Support scam?
Topic: SRX1331409285ID - your Microsoft technical support request
1. enter a detailed description of your problem:
go says my Microsoft account has been hacked and used in several countries. said my account had to be closed and they would send a new registration number. asked me to connect to a Web site - www.sc24w.weebly.com also Teamviewer.com. I allowed the control. I was told that I would have to pay 200 USD for the new record and having the ready credit card. at the moment I stop. the caller keeps calling me to continue the process. I don't know what to do. I am told to shut down the computer at the moment and do not restart until they call me tomorrow. Please advise.2. This comment has been created by the customer and added by the Service of the OAS
Hello, thanks for your answers. My computer will not start no longer unless I get a boot password. Reads the message "this computer is configured to require a password in order to start up. Please enter the password to start below '. The person calling me [phone number 011 44 203 318 0712] said I should use the password "88" if ever needed, but I didn't go forward with this. Can you tell me what to do? Can you connect to my computer to view issues or can I talk with one of your representatives?
3. I tried to restart my computer, and the computer screen now displays in the order:
Blue screen "Option and Choose" - "continuous", "Use a device", "resolve", "turn off your PC.
"When I choose to"Solve problems", the options" Reset this PC ' and ' advance options 'appear.
I would like to speak with someone who can guide me through a procedure to check the details of the problem and fix it if necessary. I have one don't know what version of Windows I have on the computer, I think it's Windows 10 [not sure].
Thank you.
Hello
Who called who?
@@@@@@@@@@@@@@@@@@@@@@
This information is for the unsolicited telephone calls from people claiming to be from Microsoft.
It's a scam.
We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Report phone scams
Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.
In the United States, use the form of complaint to FTC Assistant.
In Canada, the Canadian Centre for fight against fraud can support.
In the United Kingdom, you can report the fraud as well as the unsolicited calls.
-
After getting scammed by some fake tech support... my computer is still safe to use?
More than two places to check (the second is obviously only valid if you are using Windows Firewall; if you use a third party firewall instead, see your user's guide or the help system application for how to manage exceptions to the firewall blocking rules):
Control Panel > system > Remote tab
make sure that no
"Allow Remote Assistance invitations sent from this computer".
or
"Allow users to connect remotely to this computer".are checked.
Control Panel > Windows Firewall > exceptions tab
Browse products "programs and services" and make sure that the only items that are checked are the application you WANT to be able to pass through the Windows Firewall
-
I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support. They claimed that Microsoft never give phone support. Is this correct?
Here's what I did. I find the following link through what I thought, it was the Microsoft technical support.
https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0
They called me back immediately. I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation. At one point, I gave remote access to a working computer to make a USB bootable recovery. I watched what was happening on the screen and see nothing strange. I didn't ask for the passwords, money or credit card information. The probability is that it was a scam?
Thank you!
WRO
Your local business is partially correct. Microsoft will be never cold call users. They have no way of knowing of youor computer is infected, with errors, etc.. If someone calls you without you calling it first of all it is a scam.
If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.
From your description, I seriously doubt that it was a scam. They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.
If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call
http://partnersupport.Microsoft.com/en-us/mpnwinclient
-
MacBook Air tech support scams
Hello
Has anyone heard of US Software Solutions Inc. and scams on them? I checked their site, seems legitimate, but anyone can put up a Web site. I called the numbers provided, a person pick up... however...
I think I have been scammed. Yesterday, my computer froze with a popup that showed that I had a mistake and tech support number provided. I tried to stop the laptop, tried to force quit safari. The pop up kept repeating. I tried to open apple support, tabs would be open but the gel. I called technical support, with hesitation... bad feeling all the time... gave them the $, because they 'fixed' my laptop online... now it works, but I'm afraid to use it. By banking example, passwords etc.
I am not computer savy. Any suggestions? Help
Yes, you have been scammed. Contact your bank for more details on how to deal with the fraud. Immediately change all passwords for anything that may have never accessed from this computer. For ultimate peace of mind, you can restore your computer using a backup prior to the access by criminals.
For future reference: Force Quit Safari, then restart Safari while holding the SHIFT key... That's all.
Phony 'technical support' / 'ransomware' popups and web pages
-
Celon-tech support scams?
I just got got off the phone with a Ceylon-tech support person. I talked through a series of commands that led me to a website called techinline.net. This has given to the person on the phone to my computer access. She then went to another website www.systweak.com. From this website, it has downloaded some sort of program that seemed to be the anti-virus software. I deleted since then, but im afraid that they may still have access to my computer. Anyone know the answer?
A call you or call you?
See below for more information and suggestions.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://WindowsSecrets.com/top-story/security-alert-bogus-tech-support-phone-calls/
-
I have a serious technical problem but the tech support site says my windows product ID "expired" and I'm refused support. Why it says this and how can I still receive support? I use Vista Ultimate and it has been properly activated.
As soon as this stupid problem is the traffic, I would really spend my real problem... Constant BSOD.
HU
If you have a preinstalled OEM Vista, DELL, HP, etc., you are not entitled to FREE Microsoft Support
all support comes from the manufacturer of your computer or you can ask these support Forums
-
I received a call from a tone of voice Indies declaring what he called a "windows live support" and that my computer has been hacked. "Red flashing lights here to demonstrate that your computer has been hacked." I was suspicious, but done what said the voice. I opened the event viewer that showed many caveats and warnings from computer work bad... some 15,000 of them spanning over 2 years. They wanted me to download a file, but I refused and said I want to remember them. There was a bit of drama involved in the incident. I did a search on google for "windows live support" which returned several hits as well as some phone numbers. I called an and the voice of the East Indies told me I just had been called and that he had spoken with 'Chrissy '. He also informed me that the 'service' to clean my computer will cost at least $249. I refused, hung up and did a search for "windows live support scam." The following link came ( http://darranboyd.wordpress.com/2011/05/21/windows-live-support-scam/ ) who wore a similar activity for the past two years of several regions of the world. It is very interesting reading. All this seems like a scam and I do not understand why Microsoft has apparently done nothing to that users aware of this problem and/or close this type of scam.
I received a call from a tone of voice Indies declaring what he called a "windows live support" and that my computer has been hacked. "Red flashing lights here to demonstrate that your computer has been hacked." I was suspicious, but done what said the voice. I opened the event viewer that showed many caveats and warnings from computer work bad... some 15,000 of them spanning over 2 years. They wanted me to download a file, but I refused and said I want to remember them. There was a bit of drama involved in the incident. I did a search on google for "windows live support" which returned several hits as well as some phone numbers. I called an and the voice of the East Indies told me I just had been called and that he had spoken with 'Chrissy '. He also informed me that the 'service' to clean my computer will cost at least $249. I refused, hung up and did a search for "windows live support scam." The following link came ( http://darranboyd.wordpress.com/2011/05/21/windows-live-support-scam/ ) who wore a similar activity for the past two years of several regions of the world. It is very interesting reading. All this seems like a scam and I do not understand why Microsoft has apparently done nothing to that users aware of this problem and/or close this type of scam.
Hello
Believe me, we receive dozens of these reports on a daily basis.
Go to the forum and search for following scam.
This has happened for many years. The main problem with trying to stop these scams, it's that the authors know how to stay hidden in the countries where the application of the law may be missing.
Concerning
-
questions of google chrome windows 7 PC internet connection tech support
So basically for now, I need some serious tech support. I knew enough to power a computer for regular use, but now I need to know a little more.
I'm working on a pretty nice software that probably has not been treated well for about a month so its starting to develop some small bugs. I intend to use this laptop for more things in general so it needs work better.I ran some scans norton (but my norton is literally about to expire so I need something safe for my computer out of Cnet maybe? it's free)I ran a quick defrag and I have Ccleaner and know what it does, so I ran too. I have not just be completely shut down the computer, I don't even have a back upward in car big enough for my computer or anywhere to put it if I had a. Im doing the laptop on the lap a lot which means no doubt that fans do not get enough air.There is a laptop stand that had fans, but fans broke and its just bulky right now so I'm just trying to protect the screen and not get any fluid on the keyboard. Also, there is just no office about so its that or directly on a mattress that is worse.(Also I keep multitasking for many, even for an upscaled laptop with windows 7 and the changes to make it work well.) His breaking our internet connection wifi is not totally reliable here and all I can do, is disconnect the boxes and wait but its such a nuisance that I can't do it too)Any help you can offer would be great!Hello
I suggest you to start the computer in a clean boot state. Clean boot helps eliminate any conflict of third party software.
Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.
If you use WIFI put a check mark next to it and let the service when you disable startup items.
For the safety of your computer, you can download and install Microsoft Security essential, which is a free anti-virus program.
Here is an article on wireless connection problems and wireless network. Take a look and check.
Hope this information is helpful and let us know if you need help in the future about Windows. We will be happy to help you.
-
Is it true that it costs $99 / month for Mozilla Tech Support if needed?
A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?
Sorry to say but your parent has been scammed.
Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.
I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.
-
Microsoft Technical Support phone scam
Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
Some info on the "technical support guy":
Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
Help, please! Also give suggestions on anything that might be necessary to change etc.Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportPhone scams
http://www.consumer.ftc.gov/articles/0076-phone-scamsLimit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emailsNational do not call registry for
https://www.DoNotCall.gov/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
See you soon.
Maybe you are looking for
-
Y40 screen flickering on battery
It's my last chance to solve it before you take it to a service center and pay to have it sorted, sell and never buy a Lenovo product again... I have a Y40-70 who is aged 15 months and when I unplugged the power the screen starts flashing about 90% b
-
Update of Internet Explorer 9 and crash to get instant dumping errors blue screen for nvidia
Cannot run any hardware nvidia screen when starting explore 9 or by a service pak, without a computer by launching a "crashdump" blue towards the top and windows not start correctly and trying to 'settle' which may not
-
I can't find windows internet Explorer so I can uninstall
I looked into programs uninstall, see installed updates, etc.. NO luck. I found IE8 and uninstalled properly, and then another version picked. I can find it in the directories, but it says I need permission to remove it. I am the only user/administra
-
Computer XP can't see shared files in windows7
My original computer is a desktop like in XP. We use a wireless router for network a new laptop running windows 7. Both computers are having no problem with internet access. I'm following the instructions of network on the microsoft site to set up a
-
Unable to set up Net Gear Wireless
I don't know if I have the answers or not. My other computer calculate more so I have another HP Windows 8, but I don't always want 8.1 installed. I tried to get my Net gear hooked up and I got a message that the numbers that I copied from the Net m