Tecra A9: 'my safe' and problem .fdp

I hope someone can help me with what I need help...!

I have a Toshiba Tecra A9. I used the app 'My Safe' - a fingerprint access - to keep them safe and private files of the book I'm writing. Unfortunately, the file is missing a day for some unknown reason, as well as all my skills for the use of the mechanism of the fingerprint on my computer - including the opening of the session. I searched my computer files high and low and eventually discovered a correct size file called My Safe.fdp

I can't open this file and I can't find an appropriate program to help me open.

I have spent ages by writing this book and really really wanting to come back. Can anyone help!

Hello

It would be useful that you could describe exactly what happened that day where the ability of fingerprints has disappeared. Do you have you recently installed some sort of software or done some software/driverupdates?
What operating system is installed on your machine? I hope that you didn t installed SP3, because the new service pack is known to cause some hardware does not.

Have you already tried to download and reinstall the software of fingerprint on your machine? If it is not already, do it NOW. Maybe you can save your files trough this. Another attempt would be to save this file or better would be the entire contents of your machine on a DVD or an external hard drive and then recover your machine.

With the settings of your old system, you should be able to get access to your files. By the way: is UPEK fingerprint software, so you urgently need google for it and check their support section.

Welcome them

Tags: Toshiba

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