Telepresence cts-p42c20-k9

Similar Questions

• External calls to CTS-3000 using CUCM

  Hello

  I'm trying to configure the scenario below, and I just want to know if it is supported

  We have a system of telepresence CTS-3000 registered to a CUCM dedicated just for telepresence units. We have ICT trunk between telepresence CUCM and CUCM have registered phones who works for inter-classes calls.

  When I ring a number external unity of the CTS, the call gets initiated and falls straight lines. I registered an IP phone to telepresence CUCM and I can make outgoing calls.

  On newspapers of the CTS, I see a "call ended due to the distance point of endpoint resource unavailable ' error.

  Thanks in advance

  If you try to call from your CTS, through ICT devices on CUCM telephony?  What are the endpoints you are trying to call?

  CTS endpoints use telepresence Interoperability Protocol (TIP) for call control.  Only endpoints speak advanced the CTS models are CTM bridge.  Video normal Cisco phones do not TIP (including 9971, 7985, CUVC, etc.).  Audio only phones also do not speak the TIP.  Basically, the CTS rooms can only call each other without a MCU such as Community trade marks or the server of telepresence from Tandberg/Codian.

• With the help of CTS EX60 without CUCM

  Hello

  I want to test the solution of telepresence CTS EX60 without registering to CUCM or other platform.

  Is there a way to attribe him a private IP address and do NAT to test if it works or not?

  I have a CTSMX200 registered to CUCM, and I want to use it to test (if possible) the EX60.

  Any help?

  --
  Concerning
  Edson Vuma

  Hi Edson,

  You will have a private as 192.168.2.X behind a NAT router address or the XDSL modem. You have to install on H323 settings on the NAT mode: on and you have to write down the public IP address of the router or ADSL modem.

  You have the Setup ' allocation of port: static "and then on the RTP port range settings, you can see the range of TCP/UDP ports.

  It has latest configuration on the router or modem. You have Setup port address translation for the internal IP address of the EX60 with this RTP port because if you receive an internet video appeal H323 form which the public IP address, the router/modem need to know which local IP address must redirect this parcel.

  The summary of port rules:

  192.168.2.x tcp 1720 call signalline

  192.168.2.x tcp/udp (your RTP port range)

  If you do the same configuration on the two EX60, they can call each other and other VC systems over the internet and they can receive calls from other VC systems.

  Best regards...

• TMS 14.3 - PIN is not required for endpoints imersive

  Hi people,

  I am facing a strange with TMS 14.3 + driver problem XC2.2 + TP Server 3.1. This is what happens:

  Schedule us a conference in TMS conductor like MCU, click an alias that points to the server TP conference bridge. The Conference has a self-generated PIN 6-digit. We use the type of conference "No connection", where all participants must manually dial into the Conference and insert the PIN.

  Well, when at the request of conference starts, all participants can join the Conference successfully using ID number and then insert the PIN code. However, for the endpoints imersive telepresence (CTS 3000), when the user dials the ID number, it is connected to the conference without having to insert the PIN, TP Server don't ask the user to insert the PIN, endpoint imersive is automatically connected to the Conference after dialing the digital ID.

  I have no idea why this is happening, and I confirm that this happens only for CTS 3000, the same problem does not occur for 500 CTS, for example, which is registered to the same CUCM with the same version of firmware. Extra points that I realized:

  • This problem seems to be related to MSDS. Because, if I create an alias Chief conductor associated with a model of the Conference which has applied the PIN, so the problem does not occur. All the endpoints are required to insert the PIN, 3,000 CTS. But when planning through TMS, the problem occurs.
  • The problem happen if the CTS 3000 is selected in the list of participants when planning or not. In addition, no matter if the CTS 3000 is the first, second or last member to join the Conference, the problem always happen in any time.
  • No matter if I use Conference alias set of a driver to be "imersive" in configuration of TMS or alias of the common, the problem still occurs.
  • In the web page of the server TP, I can see the Conference he indicated "PIN protected" information

  Everyone here knows about a problem like this before?

  I'd appreciate any suggestions really.

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

  CDETS ID is: CSCum29993.

  VR

  Patrick

• The CTS-CTRL-DVC8 is compatible with the Cisco MX200 G1 telepresence?

  Hi team,

  Please confirm whether CTS-CTRL-DVC8 = (Cisco TelePresence Touch device) is compatible with the Cisco MX200 G1 telepresence.

  Thank you very much.

  Sorry, misread the Gen1 in your message.  Yes, the 8 Touch works with old Gen 1 MX200 of TC software running.  This is mentioned on the MX200 data sheet.  Older hardware (MX Gen1 and C40/60/90) press the 8 only and cannot be upgraded to the new software for THIS.

• is there a procedure to stop cts telepresence codec?

  Hi all

  is there a procedure to stop for codec cts.

  Because approximately after every restart one of the codec is broken down.

  Thank you.

  It would depend on what CTS you have.

  Here's a guide to some of the 3000 series: http://www-tss.cisco.com/eservice/compass/Telepresence/tasks/ShutDown_CTS_System.html

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• Appeal of CTS (FullHD) via the server endpoint HD telepresence

  Hello

  I have some doubts on the port assigned to a telepresence server when I call CTS3000 to a HD endpoint using telepresence server.

  For example, I hace two CTS3000 and two endpoints of HD, when I make a call, how many ports are used? Two Full HD and HD two or four HD?

  I said this because if you use port FullHD rather HD telepresence blade server port you have less port if you use HD port only.

  2 Blades: Telepresence Server 8710--> 32 ports ports-24 HD FullHD

  Thanks in advance.

  Best regards.

  The CTS3000 uses 3 ports (one for each codec) video, while Standard rooms use 1 video port.  When your call is active, you can see the use of the port on the telepresence server by looking at the STATUS screen. If your server is configured in Full HD, the number of available video ports is reduced from 16 to 12.

• Telepresence using PVDM3 instead of standalone MCU

  Hello

  Can anyone advise what will be limited if we use PVDM3 ISRG2 router as a multitouch device instead autonomous telepresence MCU.

  Also we prefer to use CUCM v9.x to VCS.

  Materials will be used:

  1 CUCMBE v9.x

  2 PVDM3-256 (Qty: 2) on 2951 ISRG2

  3 CTS-MX300-55-K9 (Qty: 4)

  4 CTS-EX90-K9 (Qty: 4)

  5 cisco 99971 phones.

  Any valuable advice would be much appreciated

  BR, Shimjid.

  No it's not. There is no control of the layout or floor.

  Please remember useful frequency responses and identify useful or correct answers.

• Question about CTS-MIC-CLNG-G2 ceiling Mic clip pitch

  I read on sheet instructions and installation of data for CTS-MIC-CLNG-G2 ceiling microphones.  It is said that the attachments to the ceiling are not included, but I can't find any info on where to get them?

  Old ceiling microphones came with ceiling brackets generic for a model of standard grid ceiling.  Do I need source from a third party in this case?

  Looking at the installation guides of the old vs Audio Science Microphone ceiling ceiling Cisco TelePresence Microphone, he says that the ceiling brackets are not included.  However, it provides the eyelets of ceiling, if you choose to mount it on the ceiling plate itself instead of the ceiling track.

  If you do a search on google for '4 16 ceiling rail Clip' and 'Ceiling rail clip 4J15' of the Installation Guide audio science, parts B and C, you may be able to get them from a third party.

• Why replace MSE 8510 MCU 4.4 with Telepresence Server (3.1)

  We have a with MCU 4.4 MSE 8510. Looking at the software accessible to the general public, that looks like that I could replace the software with the telepresence instead server software.

  Why I do this? What can I win (and lose) by? I don't have any old CTS systems, just Jabber, MXP and C systems. Is telepresence server software that is actively developed while the old software MCU is not?

  Thank you

  I agree with you, Codian MCU is the best.   =)

  This is why I think Cisco is not going to add MCU multi-screen support, because if MCU multi-screen support, I don't know that all customers would not want to migrate to server TP or buy a new server TP.

  But because of these two main features of server TP, we think about its use, who are the multimonitor support and support for the optimization of the resources with the driver.

  Many Cisco! As always... In this way, they can keep the two products on the market, MCU and GST.

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• Integration of CUCM, CTS and TMS

  We currently have a 8.6/CTS-Man/CTMS CUCM environment for our telepresence system.  All systems are CTS only.  Currently, connect us to a Tandberg system via Server CUBE/VCS/telepresence.

  We are looking at the possibility of integrating the two systems together.  This would involve decommissioning our CTS-man and using their existing planning TMS.  Networks would be open to each other so that they didn't cross highway of CUBE/VCS.

  Can someone tell me please to some documents on the integration of the TMS with our CUCM for planning?

  Furthermore, is it possible to have a single MSDS to perform the planning on the two CUCM registered CTS and saved VCS Tandberg endpoints end points, as well as to perform planning tasks for Community trade marks and MSE8000/telepresence Server?

  Thank you

  Hi Nick

  It is a very good question, and the bellows are drawn from the responses on the features that each product can provide you (CTS - Man and TMS) however as we know the TP Cisco world is changing and moving quickly if the bellows has been updated / changed and can someone comment on this topic will be great for us

  Meetings 1-booking

  TMS:

  -adhoc and meetings,

  -3rd-party endpoints reservation.

  -Ms Exchange, Domino, and API

  CTS - Man:

  -mainly used for endpoints STC booking

  -You can book and include cisco webex

  -Ms Exchange, domino and API

  2 features

  TMS:

  -End suppliers Multi points

  -Telephone directories

  -planning of conf

  -management endpoints (monitoring, Reporting, strong alerts... etc)

  -commissioning

  -integration with 3rd party such as Ms exchange

  -"There is no button to push" for the endpoints of CTS (you can add CTS alis for TMS rooms and book it or add the E164 of the external endpoint CTS as a participant and not these means are a button to push the meeting!

  CTS-MAN

  -integration of calendar

  -Midware between CTS, CUCM system and society of calendaring system

  -provide 'a button to push' scheduled meetings

  -provide interoperability simplified such planning via Cisco MXE

  -Live English option and CTMS geographical selection

  for each of them can provide you with options and features and its depends on the needs of your business, you could keep both or just go with one, if you have endpoints of VCS I would say for sure to the TMS

  HTH

  Marwan

• TelePresence VLAN

  We have a Manager Communications Group to serve our PBX.  We recently bought a new telepresence system and a 2nd CM cluster that is dedicated to the CTS.  Telepresence SRND States to put the CTS codec in the VLAN voice. There is no mention of this VLAN to the 2nd cluster dedicated to CM in.  I don't think that we can have clusters of 2 CM on the same VLAN voice then what would be the best practice to set the codec and the cluster of CM for the CTS?  Thank you.

  http://www.Cisco.com/en/us/docs/solutions/enterprise/video/tpendpts.html

  Hello

  It's more a question of CUCM SRND, but based on our CUCM SRND take a look at this:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/CUCM/srnd/7x/netstruc.html#wp1043629

  In general, servers of Cisco Unified Communications Manager (Unified CM) clusters, including the multimedia resource servers, reside in a data center or server farm environment. [...] Because these servers and resources are essential to voice networks, Cisco recommends distributing all servers in clusters CM unified, gateways voice hardware and centralized centralized resources among multiple switches physical and, if possible, several physical locations within the campus. This allocation of resources to ensure that, given a hardware failure (for example, a switch or switch line card failure), at least some servers in the cluster will be always available to provide telephony services. In addition, walkways, and material resources will be always available to provide access to the PSTN and to provide auxiliary services.    In addition to being distributed physically, these servers, gateways and material resources should be distributed between the VLANS separated or subnets so that, if a broadcast storm or a denial of service occurs on one VLAN, not all services and voice connectivity will be disrupted.

  ...

  There is the potential for a large number of devices in a single VLAN or broadcast domain to generate large amounts of broadcast traffic periodically, which can be problematic. A good rule of thumb is to limit the number of devices per VLAN to about 512, which equals two subnets of class C (that is, a class C address of subnet 23 bits masked). Typical access layer switches include the stackable Cisco Catalyst 2950, 3500XL, 3550 and 3750, as well as the Cisco 3560 and the larger, high-density Catalyst 4000 and 6000 switches.

  

  Note The recommendation to limit the number of devices in a single VLAN of Communications unified about 512 is not only due to the need to control the amount of broadcast traffic VLAN. For Linux Unified CM-based server platforms, the ARP cache has a limit of 1024 devices. Installation of Unified CM in a VLAN with an IP subnet that contains devices more than 1024 can cause Server Unified CM ARP cache fills up quickly, which can seriously affect the communications between the Unified CM server and other Unified Communications endpoints. Although the size of the ARP cache on server based on Windows Unified CM platforms is developing dynamically, Cisco recommends a limit of 512 devices in any VLAN regardless of the operating system that is used by the Unified CM server platform.

  To answer your question, Yes, separate the VLAN for CUCM, not only for clusters, servers (one cluster contains 1 to 20 servers (super cluster))

  Let us know if you have any questions

• Can you use the IPV6 addressing in Codecs of the CTS?

  Can you use the IPV6 addressing in Codecs of the CTS? Otherwise, any plans for it?

  Thank you

  DR

  Hi David,

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  At present, there is no support for IPv6 in the points of termination CTS or infrastructure but Cisco TelePresence Business Unit can look at it in the future, but are currently not seen or heard anything.

  THT

  Arun

• CUCM phone with CTS SW 1.7 Config / MIDlets: location of external data settings

  Q: am I on the right to leave the empty authentication server URL or is it still necessary in the Config of the phone with SW 1.7 / MIDlets running?

  (Background: access to the URL of screenshot of the phone is handled differently with 1.6 and 1.7 CTS endpoints (see here) )

  Cisco Unified Communications Manager Configuration Guide for Cisco telepresence system is not clear about phone configuration / authentication URL:

  On the one hand:

  -with SW 1.7 MIDlets are mandatory

  and

  - table 2-6 says ' leave blank to use the default all fields.» (this of course also means the field"Server authentication" ")

  On the other hand:

  -Chapter 'setting up a remote phone' said

  «.. . Enter the following in the field of the authentication server: http://<> Address >: 8080/authenticate.html IP CTS. »

  NOT differentiating between 1.7 so or SW earlier, do not differentiate the Solutions MIDlet MIDlet / No.

  and

  -Chapter Phone IP MIDlets Interface configuration step 9 just allows me to remove the Service URL and URL at idle, not talking about authentication URL

  Just to say things straight:

  1.7 midlet works both feel so auth. Server is configured on the phone (pointing to the RTC) or if it is empty and the Enterprise effect parameter

  But access to the URL address phone screenshot is possible if I leave the field blank and associate the phone to an existing user of CUCM

  Thanks for any answers

  Thanks for the comments, we will work on the clarification of our documents.

  As you know that prompts you the codec for authorization and, now, because of the security change codec will refuse the request from version 1.7.

  A few things we do now 1.7

  -Remove the URL for authenticating all IP phones
  -Create a new user account inquiry CUCM (example: admin/cisco), with ONLY
  the necessary rights to make screenshots and associated phone.
  -Configure the URL for authentication within the parameters of CUCM company with one IP address instead of the host name
  -Open Ports in the ACL to allow phone to communicate with CUCM

• CTS 500 problem

  Hi all

  Telepresece cts 500 works well Pblm call in the voice of ip phone will no video

  But call initiated in Telpresence via the command line (start number dest) for the use of this command

  video and audio with success is the pblm, Ip phone 7975/phone directly connected

  for the Tp

  Hello

  Giving for granted that you are not lifting the handset of the telephone at the launch of the call (which would create the same symptom) I think that you probably MIDlets services does not properly on the phone.

  Make sure you have created the service of MIDlets in CUCM and you have subscribed to the telephone for service, as described below. Otherwise you will make the call from the phone and no endpoint of telepresence.

  http://www.Cisco.com/en/us/docs/Telepresence/cts_admin/1_5/Admin/Guide/cta_1_5_midlets.html

  If it's urgent, as you say, I recommend you open a Service request to TAC and they will be happy to help you immediately.