CTS 500 problem

Similar Questions

• unsecure calls with CTS 500-32

  Hello

  We have a CTS 500-32 with touch that runs on 1.8.1 and registered to the CUCM 8.6.2a. While we connect calls, calls connect and are unsecured.

  The other points of endpoint CTS we cert installed on phones IP and Codec. Calls to connect course.

  As we use touch that doesn't have a distinct profile on the CUCM. How to make secure calls?

  Hello

  This link contains instructions for configuration and troubleshooting of telepresence security.

  http://www.Cisco.com/en/us/docs/Telepresence/security_solutions/CTSS.PDF

  Chapter 6 focuses on the security of the CTS. Most of the configurations described in here must already be present in your case since you already have rooms making secure calls. Just review the procedure or from the troubleshooting section can help you.

  Best regards.

• cmw 500 problems

  I am connected with R & S CMW 500 with the ethernet cable and I want to test a GSM signal but I have problems in a range of R & S Vi

  as shown in the photo below the problems on data transmission between screws (screws in the red rectangle that have problems)

  Hi Firas.Lachhab,

  you use 3 different instrument drivers:

  rscmwgg

  rscmwgs

  rscmwgm

  You cannot use the same VISA session for them. You must initialize the 3 different sessions with:

  rscmwgg Initialize.vi

  rscmwgs Initialize.vi

  rscmwgm Initialize.vi

  and use them separately.

  BR

  Milo

• CTS 500 and DMP 4400

  Trying to connect these two together. HDMI out dMp is connected to the display of 500 CTS. I could see the projection of the DMP for (only) once. It no longer appears...

  According to guides documentation 500 cts, you must activate the DMP box which I see not (under Troubleshooting-> hardware configuration).

  Hi thisisshanky,

  Lets check this step by step, make sure you have the connection of the screen to the codec and connection to the DPM in the correct HDMI display ports. If they are reversed, the devices will not work correctly. Codec plugs

  in the nearest port HDMI Plug and the DMP power plugs on the

  most subjects.

  Once we know that we are using the appropriate ports, one of the mistakes I've seen on the ground is that the CUCM clock is set to Sunday and schedules excluding Sunday or other configuration issue with the date and time, please check time time CTS CUCM and exclusion settings in the

  Page 500 devices of CTS and we do know.

  BTW, in 1.6, there are GUI on the phone to turn video DMP and DMP sound.

  Gonzalo

• 14 H closing random Qosmio X 500 problem

  My laptop is almost 2 years old and I have had this problem for a few months. I thought that this is due to overheating which usually used to happen when I play games that require high performance and when I touch the upper part of the keyboard under the screen, it gets really hot. However, lately this shutdown problem became even more strange and confusing. Now, it stops completely at random with no warning it just cuts the power all of a sudden.

  Normally when I play the sims 3, which is a game that requires all at the same time I want to say, the ram, processor, graphics... and I've never had my fans cleaned or got a thermal paste, the basic form since I bought my laptop. So, I thought after almost 2 years, overheating was pretty normal since I use my laptop for most in my room which is a very great place to collect dust easily. But I guess the problem is deepr than that.

  Lately my laptop stops randomly even 'without' overheating while playing games, watching movies.
  In the example,.

  -Once I download something, no application was working, I was in the office, everything was cool, then it suddenly stopped.

  -Sometimes I can play a game for hours without any problem, but sometimes after playing like a few minutes (the same game) it stops.

  -Finally, today, I got a new game ("lucius" lol) that works perfectly on the laptop of my brother (not a toshiba) but on my laptop, it stops right after the video intro without exception every time that I start the game.

  In all cases when it stops, I can easily restart without any problem right after. Of course, this issue is very very annoying and no matter what I did I couldn't fix it. I reinstalled windows, bios update, update my driver nvidia, no difference. Also no sign of a virus or anything as that can cause that.
  I'm afraid I might have to consider for the service I want even if it is still under warranty. The problem is I don't know how long it will take for toshiba to fix and they will provide me with a temporary portable while mine is far away? You know, some car insurance companies provide such a service when your car is destroyed, they give you another car so that they are fixed. Wandering just something like that would be possible... Well well... probably not.

  Anyway, sorry for the super long post. Any help will be greatly appreciated.

  Hi Veronica

  To be honest, I don't think that anyone here in the forum would be able to tell exactly what's going wrong with your laptop.
  You're right, high temperature can cause the system to stop, and I think that this should be verified at the beginning.

  You said:
  > I use my laptop in my room which is a very great place to collect dust easily.

  I put t know how you use Notepad, but DON T use in bed or place it on your knees. You must ensure that the vents placed downstairs are always free. The unit has to breathe and the fresh air should flow correctly. If this isn't the case, the system would be closed to prevent the equipment from damage

  You also said you never cleaned the vents. This should be done. I m using the jet of compressed air to remove dust, you can try this tool too. Otherwise if you n t have too much experience, I recommend to ask someone who knows what to do

  Have you tried to recover the laptop in the past? Its worth a system try corrupted can cause these problems too using the Toshiba Recovery disk would fix the unit to the factory settings.

• Qosmio X 500-problem for installation of printer drivers

  Hello, I bought a new printer, and I have problems to install the drivers. After the call to the printer support, they said it was a computer problem. The error I get is error DifXDriverPackageInstall = 1006

  If anyone has had this problem and have any ideas on a fix?

  Thank you

  Hello

  In my opinion this has nothing to do with the laptop Qosmio or Toshiba.
  He driver printer or the printer s / software problem.

  I don't know what printer or what windows system you use, but you should check the support website printer manufacturer for details mode. There may be a few known issues with the Windows system and the drivers for this printer.

• [SOLVED] IdeaPad 500 - problem of re - install Windows 10

  Hello

  After that I bought the Ideapad s 500 with Windows pre-installed, a Linux OS has been installed. Now, I want to change again for Windows 10.

  I made a bootable (with Linux) USB, changed the BIOS to EUFI settings and tried to start. It gives me 2 options; Drive HARD and the USB after reboot. But it will not boot from USB... If I lcik on this subject, the screen flickers and returns to the same position.

  When I did the USB bootable, I noticed that the name has changed.

  Any suggestions?

  Mod edit: System model added to the front of the subject line to improve visibility / clarity.

  I used the windows create the media tool and everything worked.

• Error 500 CTS Cisco ' remote site is not supported contact your technical support.

  Hi guys, I installed 2 Cisco 500 CTS with Cisco CM 7.1.3

  I've updated the CTS 500 version 1.6.7 and I could add to the Director and I have followed all the configuration mentioned in Configuration Cisco Telepresence with Call Manager.

  I also configured the Midlet services and everything seems to work very well.

  The problem is when I'm doing a call between the 2,500 CTS, I'm getting on the screen the below error:

  "Remote site is not supported contact your technical support.

  Knowing that the two CTS have the same version and two of them are registered correctly and no problem is show.

  Can someone help me how I can check where I get this error?

  Thank you

  Seems to be a problem of config CUCM

  Check box and the location make sure you allow enough for a video telepresence call P.C.

• CUVC 5100 7.2.0.0.1 PROBLEM WITH ENDPOINTS

  Hello

  We have MCU 5100 with version 7.1.2.7.2.

  Dials to the number of the service monitoring of the auto MCUS of endpoints (tandberg EX60 and CTS500) successfully completed and the endpoints conducted a video conference with any problem. Actually, we had a problem with the CTS 500 (we had a video of this endpoint, but the Tandberg was ok) so we decided to move to a newer version 7.2.0.0.1. Now, when Dial us into AA for MCU then the call disconnected with reason in mcu (Disconnected (reason undefined))

  You have an idea?

  attached is the error message

  Concerning

  Chrysostom

  Hello

  It would never work if you dial directly from a CTS in CUVC. You will need to hire CTMS always, even if you have a single unit CTS during the call.

  Details on this interoperability works and how to integrade CUVC in the TP more vast infrastructure can be found here:

  http://www.Cisco.com/en/us/docs/Telepresence/multipoint_switch/1_8/Administration/Guide/Interop.html

  Best regards.

• Telepresence 3210 + 500 Cisco telepresence system

  Dear all

  the customer asked me the part number for each device in telepresence 3210, where I can get it?

  also the presence of TV 500?

  They have a link or a PDF for part number for each device of telepresence 3210, 500? because I want to sell TV presence he

  Thanks and greetings

  Hello

  Normally, you can find this information in the document Assembly Guide. Look at this guide, there are many topics listins references of each part:

  CTS 500-32:

  http://www.Cisco.com/en/us/docs/Telepresence/cts_500/cts_500_32/Assembly/guide/cts_500_32_assembly_guide_pedestal.html#wp65231

  CTS 500-37:

  http://www.Cisco.com/en/us/docs/Telepresence/cts_500/500_assembly_guide/Installing_Pedestal_CTS_500.html#wp1115068

  CTS 3210:

  http://www.Cisco.com/en/us/partner/docs/Telepresence/cts_3210/assembly_guide/3210_building_the_display_assembly.html (see all topics)

  Concerning

  Paulo Souza

  Please note the answers and mark it as "answered" as appropriate.

• Microsoft LifeCam VX-500 works not when connected to the Internet

  Original title: Microsoft LifeCam VX-500 problem

  Microsoft LifeCam VX-500 in office his work on offline, but when I connect to the internet, its does not work?

  Hello

  1 when was the last time it was working fine?

  2 did you last modified the software on the computer?

  I also suggest you go through the steps mentioned in the link and the Coachman.

  Troubleshoot failures to find the new LifeCam hardware

  http://support.Microsoft.com/kb/929087

  See also:

  Don't troubleshoot bad or no video or problems to start the LifeCam software

  http://support.Microsoft.com/kb/933310

  http://support.Microsoft.com/kb/969275

  I hope this helps.

• CTS500 IP Phone 7975 cannot register to CUCM 8.0

  Hi, I am new to the area of cisco in video conference, so I found a problem in studiofor our company lab environment,

  I have configured CUCM with version 8.0 software, and CTS - 500 can register as an endpoin SIP.

  For example, CUCM with IP 192.168.30.2, while that CTS-500 with IP 192.169.30.7

  However, the IP Phone 7975 is connected to the CTS-500 with PoE, and he can't join CUCM.

  I'm checking the MAC address of the IP phone in CUCM configuration to ensure that there is no typo errors,.

  To trouble - shoot, I get the IP address of the IP Phone by switch CDP, and I found that it is not identical to CUCM.

  For example, the number in the directory is different with the CTS-500.

  Help, please.

  Thank you

  Ben Lai

  It is best to configure the and RTC with ip static but not essential

  Check the option 150 in your configuration of dhcp if his, which provides the cm ip right

  Once the registry phon he must share the same line with the cts to work

  Also make sure u got the medlit service configured properly too

  Good luck

  Sent by Cisco Support technique iPhone App

• MIDLET error in Cisco IP 7975

  Hello world

  I have a problem when I try to load the MIDLET in the IP Phone 7975, I rececive an error: "error, contact administrator.

  I configured two MIDLETS, one for the Publisher and one for Subsriber services.

  The version of the devices are:

  Cisco CUCM--> 9.1.2

  CTS-500 37 "--> 1.8.5 (4) _P1"

  IP Phone 7975--> SIP75.9 - 2-1 s

  Version of MIDLETS is--> Transport SPM - 1.8.2 - P1-1 s

  The IP Telephony Service is set up fine because I copy the url of this VoIP Service and no error in the browser.

  The CTS 500 in the device information obtain the IP, Mac address, and the version of the IP phone; but in the details of the status indicates the following:

  Connection: error; Software: Impossible to retrieve the version of the software

  In the URL of the IP phone, I got the following newspapers:

  | == Syslogd NPT == Thu Jan 23 13:34:35 2014

  ====================================================

  6422: NO 13:34:35.356640 JVM: Boot Loader Module | cip.midp.midletsuite.InstallerModule:? -Download of Jad... MIDLETS SUB

  6423: ERR 13:34:35.405343 JVM: Boot Loader Module | cip.midp.midletsuite.ah:? -L'Url http://X.X.X.X:6970/TSPM-1.8.2-P1-1S.jad is available, use this IP address.

  6424: ERR 13:34:36.199305 JVM: 13:34:36 | Install Exception: Missing Office name:

  at cip.midp.midletsuite.ah.h () V (unknown Source)

  to cip.midp.midletsuite.ah.a (Lcip/midp/midletsuite/u; Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.ah.a (Lcip/srvc/z; Ljava/lang/String; ZZLcip/midp/midletsuite/p; Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.ah.a (Lcip/srvc/z; ZZLcip/midp/midletsuite/p; Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.InstallerModule.a (Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.z.a (Lcip/midp/midletsuite/b; Lcip/sys/x ;) V (unknown Source)

  to cip.midp.midletsuite.z.sinkMessage (Lcip/sys/x ;) V (unknown Source)

  to cip.sys.n.sinkMessage (Lcip/sys/x ;) V (unknown Source)

  to cip.sys.aa.a (Lcip/sys/ad ;) Ljava/lang/Throwable; (Unknown source)

  at cip.sys.aa.e () V (unknown Source)

  at cip.sys.l.run () V (unknown Source)

  to java.lang.Thread.startup (Z) V (unknown Source)

  6425: NO 13:34:36.203955 JVM: Boot Loader Module | cip.midp.midletsuite.InstallerModule:? -Error/Install midlet cancelled... MIDLETS SUB

  6426: NO 13:34:37.807561 JVM: Boot Loader Module | cip.srvc.Services:? -Service url used http://X.X.X.X:8080/ccmcip/getservicesmenu.jsp

  6427: NO 13:34:37.809126 JVM: Boot Loader Module | cip.srvc.Services:? -Service url used http:/X.X.X.X:8080/ccmcip/getservicesmenu.jsp

  6428: AVT 13:34:39.372046 JVM: boot loader Module. class cip.srvc.XsiMIDletSuiteResponse: (unmanaged updateStatus (-0))

  6429: ERR 13:34:39.393814 JVM: Boot Loader Module | cip.midp.midletsuite.ah:? -The http://X.X.X.X:6970/TSPM-1.8.2-P1-1S.jad Url is available, use this IP address.

  6430: ERR 13:34:40.212716 JVM: 13:34:40 | Install Exception: Missing Office name:

  at cip.midp.midletsuite.ah.h () V (unknown Source)

  to cip.midp.midletsuite.ah.a (Lcip/midp/midletsuite/u; Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.ah.a (Lcip/srvc/z; Ljava/lang/String; ZZLcip/midp/midletsuite/p; Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.ah.a (Lcip/srvc/z; ZZLcip/midp/midletsuite/p; Lcip/cfg/XmlServiceObject ;) V (unknown Source)

  to cip.midp.midletsuite.InstallerModule.a (Lcip/srvc/bj; Lcip/MIDP/midletsuite/p ;) V (unknown Source)

  to cip.midp.midletsuite.z.a (Lcip/midp/midletsuite/b; Lcip/sys/x ;) V (unknown Source)

  to cip.midp.midletsuite.z.sinkMessage (Lcip/sys/x ;) V (unknown Source)

  to cip.sys.n.sinkMessage (Lcip/sys/x ;) V (unknown Source)

  to cip.sys.aa.a (Lcip/sys/ad ;) Ljava/lang/Throwable; (Unknown source)

  at cip.sys.aa.e () V (unknown Source)

  at cip.sys.l.run () V (unknown Source)

  to java.lang.Thread.startup (Z) V (unknown Source)

  6431: ERR 13:34:46.631911 JVM: call activate listening for incoming http connections

  6432: ERR 13:34:46.692003 JVM: call activate listening for incoming http connections

  I have change the address IP of CUCMs oft X.X.X.X.

  I followed the documentation for you register very well and to clear the factory default IP phone, removed the old midlet but I do not understand which works very well.

  If I don't call other video endpoints of the CTS is working too fine and the line shared by the CTS and IP phone.

  Can someone help me?

  Thanks in advance.

  Best regards.

  Hello

  You will need to change the name of the Service and the ASCII service name as follows:

  TSPM-1.8.2-P1-1S

  And then reset the phone of CUCM.  Let me know if that clears it.

  -Jonathan

• Problem between CTS/CUBE/VCS

  We have a topology that looks like this:

  CTS-> CUCM-> CUBE-> VCS-> telepresence server.

  CTS-3000 s can make calls to the telepresence server, but the other way for a TC-3000 calls fail, with VCS search history gives a too small "Session Timer" error

  I must point out that demand for CTS-1000 units works very well in both directions.

  On the telepresence server, it seems to connect for a second before dropping.  The TP server logs indicate that the CTS-300 has negotiated OK TIP/SIP-MUX, then it disconnects immediately.

  I read documentationon 'Timer Session small' problem between VCS and CUCM and have made the appropriate changes, however I do not know how having a CUBE in the middle would be afefct this

  CUCM version: 8.6

  VCS: 5.1.1

  TP server: 2.2 (1.48)

  CUBE: IOS 15.1

  Hi Nick,

  I'm the engineer who worked on this through your ticket of TAC.  I know that you now have the fix, but I thought that I have would be the bases here in case others come across this thread with a similar problem.

  In this case, the error "Session Timer too small" came from the CUBE itself.  As you mentioned that you have the VCS and the CUCM set to 500, those who are OK.  However, the CUBE was always the default value of 1800 so he sent this error.  The fix for this is to change this value with the following commands:

  voip phone service

  SIP

  min - to 500-500 expires

  However in the end, wasn't the cause of the failure of the actual call.  Changing the value of the cube fixed 'too small logoff' mistakes, but always calls disconnected right after login.  The fix for this turned out be a CUCM configuration change, which I won't go into here.

• HP Designjet 500 42: Old problem of driver update

  Hello

  I have HP Designjet 500 printer 42 in. And I can't update the old drivers. I downloaded new drivers drivers

  Installed new drivers and the printer connected to the computer. Installed printer itself. Driver version but check it shows in 6.08 (preferably printer-> subject) window.

  I deleted all drivers using pnputil.exe d Oem # .inf and printui/s/T2 orders. All the drivers of HP has been removed from

  C:\Windows\System32\DriverStore\FileRepository

  and

  C:\Windows\System32\spool\drivers\x64\3

  Installed new drivers (8.10) and pluged in the printer. Printer has been installed but with drivers 6.08. So I went to the "print management" as an administrator. Pressed on HP Designjet 500 42 by HP printer 'Manage sharing'-> "Advansed"-> "New driver"-> 'Disc' and in C:\Windows\System32\DriverStore\FileRepository I chose "dsgj510.inf_amd64_* *" folder and the dsgj510.inf file here. But could not find "HP Designjet 500 printer 42 in.". Here only:

  HP Designjet 500 42 + HPGL2 card; HP Designjet 500 plus 42; HP Designjet 500ps plus 42; HP Designjet 500PS42 + HPGL2 card; HP Designjet 510 42 inch printer and HP Designjet 510ps 42-inch printer.

  I tried to use HP Designjet 500 42 + HPGL2 card HP Designjet 500 plus 42 drivers. But printer would give an error message and do not print.

  With the help of the 6.08 driver version I can print from some software, but I need to print from AutoCAD. And AutoCAD gives me the error message "no: cannot use this configuration of tracer for one of the following reasons: the driver is not found, cannot find the device or the driver has a problem." No device has been substituted. "And I can't choose the HP designjet 500 printer in AutoCAD.

  It is a shared printer and other computers on the network have 8.10 drivers and can print from AutoCAD. Single computer, the printer is pluged cannot print because it driver 6.08.

  I found the problem.

  On the page under 10 64-bit windows this is only "HP Designjet 500 and 510 HP-GL/2 and HP RTL driver 64 bit" 8.10 drivers. And this driver is not HP Designjet 500 printer 42-inch drivers. But under 64-bit windows 8, here's two pilots. "Driver HP DesignJet 500 PCL3GUI 64-bit" 8.10 drivers and same as above. This file have drivers for HP Designjet 500 printer 42 inches and runs under windows 10.

  If HP support lazy to put all work them drivers under windows 10 for HP Designjet 500 printer.