Tellin me it's out of paper - won't print

I have a deskjet F2430 all-in-one it was printing ok then started to jam.  I followed all the instructions online and clean the rear rollers.  They were very good.  When I tried to run a test of the rto page he always tells me it is out of paper.  The first seeing yellow flashes.  No matter what I do the same thing is happening.

Any help would be greatly appreciated.  The model # is CB743A.  It's a F2430.  I tried all the documentation at HP. I am on Windows 7

Thank you

Susan

@susan33437 what you can do to correct the printer does not pick up the paper is described in the document following the link. If this does not work, you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

The printer is not looking upwards or the paper feed

HP Technical Support call case form

@cbs1986 essentially the same thing. What you can do to correct the printer does not pick up the paper is described in the document below. If this does not work, you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

"Out of paper" Error Message and the printer is not looking upwards or the paper feed

HP Technical Support call case form

Tags: HP Printers

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