Test at startup "memory Test: FAILED.

Hello

HP ENVY Notebook PC m6

64-bit Windows 8

8 GB of RAM (2 x 4 GB)

I got a lot of blue screen errors so I made a diagnosis of start-up perform F2 at startup of the system and that's what I found:

Test at startup

Processor Check: PAST

Memory test: FAILED

Starting test: FAILED

Failure ID: U08K9R-6AE6S3-XD7X1F - 407 X 03

Product: C2C18EA #ABU
Memory module

Any suggestions?

Thanks in advance.

Hello Rahat,

Start diagnostics is buit to check if there is hardware with computer problems.  He has failed the test of memory which means that one of the memory on the computer module has failed and must be replaced.

If the computer is under warranty, I suggest you come in contact with HP Service Center and solve this problem.

Concerning

MathewT

Tags: Notebooks

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