the computer is shut down while the phone is updated

I have a problem with my phone... when I try to power on this issue... the word from Sony that appear and the phone does not open :/

(Sorry I speak good English)

Try to perform a system repair

Turn off your phone and unplug the PC (Hold to increase the volume and power for 10 seconds)

Start PC Companion and select the area of support then updated my phone/Tablet then blue fix my phone/Tablet and follow the instructions on the screen - when you are prompted, always connect your phone off press and hold volume or back button - this should begin the process of repair or reformatting

If you use Windows 8/8.1 or a 64-bit operating system and then adjust the settings for PC Companion and run in compatibility mode and choose Windows 7 or XP

Tags: Sony Software

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