The date change Creative Cloud subscription is paid

I want to know how I would go about changing the date of the registered address for my subscription to creative cloud is taken from my account. This is due to financial problems which means I wouldn't be able to follow the subscription payments unless I am able to change the date of my payment (my salary falls on a clumsy). I contacted costomer support by live chat and got no useful or interesting response. Someone help me please, I need creative cloud for my uni course!

Hi Beth

Yes, it's fine.

I canceled your current plan you will still have access until you start the new plan 18.

I'll process a refund for the days not used from March 18 - April 3 = 17 days = £8,71

Thank you

Bev

Tags: Adobe

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