The date change Creative Cloud subscription is paid
I want to know how I would go about changing the date of the registered address for my subscription to creative cloud is taken from my account. This is due to financial problems which means I wouldn't be able to follow the subscription payments unless I am able to change the date of my payment (my salary falls on a clumsy). I contacted costomer support by live chat and got no useful or interesting response. Someone help me please, I need creative cloud for my uni course!
Hi Beth
Yes, it's fine.
I canceled your current plan you will still have access until you start the new plan 18.
I'll process a refund for the days not used from March 18 - April 3 = 17 days = £8,71
Thank you
Bev
Tags: Adobe
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Hi Paulo,
You will need to contact support by calling/chat to get the update of the registration of new details.
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I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?
Hello Hans,.
Please check the help below document:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I've already paid the creative cloud subscription, but I don't know where to download the Adobe application.
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Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
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Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?
Try to connect and then reconnect again.
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I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hello, I bought a monthly license paid for indesign last night and I do not understand how to play with it? When I opened the window of creative cloud, they suggested me to buy indesign (but I bought it already...) Please, help me... This is our easy to understand for beginners like me at all
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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Payment plan 'picture '.
Money was withdrawn from the account, but creative cloud changes were products on the site and also does not appear on the site as my payment was perfect (but money was withdrawn)
Sorry for my English.
Hi Vladislav % 20parfyonov,
I saw the Adobe ID (email address) you used to post here and can see that you have a plan of creative photography of cloud are recorded.
Please make sure you use the same Adobe ID (email address) that you used to purchase the subscription to connect to the Web site.
Adobe trial and purchased applications are the same, you can download the application once installed, creative cloud it invites you to connect, use the following link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Once logged in go to APP and tab install CC 2015 Photoshop and Lightroom CC 2015 from there.
* NOTE: Please make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.
Let us know if that helps.
-
What has changed in the accounts of creative clouds because my no more appears Lightroom?
When I signed the plan of creative cloud, Photoshop and Lightroom appeared now appears that photoshop. I have not received e-mail communicate any change.
Hello
There is no change in your subscription. You have a subscription to photography and it is active.
Please confirm if you have creative clouds desktop application installed?
If so is it show you that both products are installed, or you have the option to install?
If you do not have the use of desktop application installed creative cloud that follows a link to install it and then uses to install Photoshop and lightroom
Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud
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registration for the creative cloud subscription >;?
Hello, I can not change my country during registration for the creative cloud subscription
Hello
This link might help: change the country associated with your Adobe ID
Kind regards
Sheena
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I can't change my PDF even if I pay for the plan of creative cloud. It seems that it has stopped working over the weekend. Someone knows why?
I worked on it. For some reason, he opened my PDF in Adobe Reader DC and DC Pro not Adobe. Once I have it open as a Pro it works beautifully and I could edit.
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There was a second creative cloud subscription. The money is immediately struck with two. Why? How to stop it?
Hi Andrey,
I'll try to load an Adobe staff member, they can better help, we users like you. Be a bit patient, I'm sure someone will get back to you as soon as possible.
Hans-Günter
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Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs
We have sent you a private message, please check and answer.
Kind regards
~ Mohit
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