the extension of the subscription

Similar Questions

• move the subscription / phone number to a different account/Skype-name

  Hello

  I have 2 Skype numbers connected to my account. It's not optimal because I wish to convey two different mobile numbers and this is not possible. If I want to spend a number of a new Skype account, which will result in 2 different account, each tied to a Skype number.

  But I can't find a way to achieve this. I could cancel a subscription and claim to another account. But I'm not sure that this number is available immediately.

  Anyone have any idea?

  Thank you.

  Hi, PvdB and welcome to the community,

  You are on the right track: because Skype does not allow the transfer of a function call, subscription or credit from one account to another, our only recourse is to terminate a subscription Skype number and start a new subscription to a new account, thus achieving the goal of being able to transfer two Skype two-digit numbers different mobile phone.

  You'd have to do without guarantee of success - would be to cancel one of the numbers Skype subscriptions (which would still be usable until the end of the subscription period), then wait 90 days when the number is held in reserve to reactivate your account, and then hope you can 'catch' the number when it came out in the pool of available numbers from which to choose.

  To keep things simple, there is no flexibility to changing plans or subscriptions.

  Kind regards

  Elaine

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• Push initiator return always-9999 due to the subscription of 10 BlackBerry application

  I have an initiator server push on push initiator BlackBerry sample-based measure. My push initiator works fine for my apps push activated BB5, BB6 and BB7. But when I use it for BlackBerry 10, the parameters are same just the username is using my bb10 pin code, the initiator to push always 9999 return General error when send the subscription request to the initiator to push. What is the reason for the possible error to-9999? Does anyone know how to solve? My version of the sdk Push is 1.0.0.5

  Thank you

  Hello

  When you say "sample Push initiator", do you mean one that comes with the SDK Service Push or someone else?  I need to see some kind of SDK or PAP XML request and response logs to help you further.

  Thank you

  Matt

• Error on blackBerry Smartphones 31600 then that he was trying to stop the subscription

  Hello!

  When I try to stop the subscription app I get error 31600 and I can stop it.

  What should I do?

  Hi kotmorderca,

  Have you tried updating your subscription details before trying again?

  Thank you.

• BlackBerry smartphones impossible to cancel the subscription music BBM: error Id: 31600

  I tried to cancel my subscription to BBM Music via App World and demand and get an error in these two areas.  App World, it comes to declare there is an error and cannot cancel the subscription.  In BBM Music, I get the error Id: 31600.

  When I submit a support ticket by selecting 'Get support' in the App World, it will not submit saying my PIN is not valid.

  Thank you.

  Ed

  I found a way around it.  I have connected on App World via my PC with my phone connected and is go to the Subscriptions tab, and then cancelled it.  I received the confirmation of cancellation email, I received it 7 times, but it's better than when I could not cancel.

• If I'm on the subscription type, can I switch to LR6?

  This is all new to me.  When the updates will be available if we are on the subscription type? My Puppy has stepped on my keyboard and changed one of my setting on the download of cassis and the life of me, I can't understand how to fix it. I would download instead the new LR if possible.  Hope this is the right place to ask.  Thank you

  If you are on a subscription, you can always download the latest version of Lightroom. This is done through the creative cloud app to be installed. If it s not, log on to creative.adobe.com and download the creative cloud application and install it and then download lightroom and Photoshop hollow here. There is a caveat, which is the last version that you need a 64-bit operating system. All recent Macs are but some windows machines are not running 64-bit windows and that they cannot run Lightroom 6/2015 without upgrading the operating system.

• I want to congratulate the subscription and delete the auto-renewal, how do?

  I want to congratulate the subscription and delete the auto-renewal, how do?

  To cancel the https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  - or answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• Plan creative cloud renewed, still unable to use the subscription

  I met the problem of renewal, the transaction on June 7, 2016 is successful but the CC keep saying I need to renew the subscription. I was contact Adobe Cat 3 times and contact support 2 times during 2 months and nobody don't contact me at all, even that they promised that their technical team will contact me within 24-48 hours each time.

  Now, my essays are everywhere too and I couldn't use one software, which is rampant in my company. Could someone help?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Hello! How is it possible to change the subscription to another product?

  Hello! How is it possible to change the subscription to another product?

  Cancel what you have and buy new

  You need to contact Adobe to do this, or you may have to pay a penalty of cancellation

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• After paying the subscription, always the trial

  Yesterday I received an annual subscription for Acrobat Reader DC Pro, but whenever I tried to turn it on, it says "trial has expired". Remove the old version, I reset my computer (Mac) about 4 times and nothing. So I canceled the subscription because I could not find any help, my annual subscription does not help, but this forum, but I see that I'm the first month already charged on my card.

  So, if you're going to get paid anyway, can you at least help me to activate it? or could refund you my money please?

  I am very disappointed by Adobe.

  Hi luisc76553397 ,

  We are sorry for the inconvenience.

  If you cancelled the subscription, you would not be able to activate it.

  You can contact the customer service: contact the customer service of the refund for the first month.

  Let us know if you need additional assistance.

  Concerning

  Sarojini

• Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code redemption to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they c

  Sorry I added it in the question, sorry about that part!

  Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code CD Exchange to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they could transfer to my Surface and they canceled the monthly... but no, I'm still paying every month and I have a box of cd $ 500 that I can't use! Help, please!  How can I activate this pay redemption code (which does not work? I tried for hours!) and I pay monthly?  Help, please!

  Hi shannonr44052735,

  I see that you have an active subscription to Acrobat Pro DC under your email address.

  See this KB doc for help: redemption code help

  If your redemption code does not work, I will propose you to return what you already active subscription.

  You can install Acrobat Pro DC from this link: download Pro or Standard versions of Acrobat DC, XI or X

  Make sure that you use the same Adobe ID, in which you have Acrobat subscription.

  Let us know if you need help.

  Kind regards

  Meenakshi

• Said to renew the subscription when I already did

  My student annual membership recently ran and I renewed it comes, but this time using another card payment, as well as to subscribe to a different package. However, he has already taken the money for this month here (May) and says it's up and running, none of my Adobe applications open. At the opening, a window pops up saying that I need to renew my subscription and wait 15 minutes after doing. It's been 2 days now and still not working. Not very happy as it is originally behind me in the work. Anyone know what I can do? Thank you!

  + 1 I have the same problem. I also tried to buy a new subscription (paypal, done), but the payment is passed and nothing happened. I try to talk with the Adobe Customer Service. They say:

  Serigne Mbacke: I see that you have the command successfully passed an dyou have been in charge. But due to an error, he canceled.

  Serigne Mbacke: So I cancel it permanently and issue you the refund.

  Serigne Mbacke: You can place a new order under a different Adobe account and use the subscription.

  ..... Serigne Mbacke: No. I would like to inform you that unless implementation of the new order, he has no other choice.

  Serigne Mbacke: I have checked and successfully, issue you the refund.

  Serigne Mbacke: once you get the refund, you can place the new order.

  Serigne Mbacke: Is there anything else I can help you?

  Serigne Mbacke: I wish to inform you that, while the order mymail@mail.ru you have been faced with the problem. That's why I asked to place it under the other account.

  Serigne Mbacke: If you still want the order under [email protected], you can place.

  Oleg Babenko: ok

  Serigne Mbacke: sure.

  Serigne Mbacke: Is there anything else I can help you?

  Oleg Babenko: no

  Serigne Mbacke: You're welcome!

  After that, I use demo 30 days trial and wait for the refund, when it's done, I try to buy a new subscription.

• Remove unsubscribed Contacts of Eloqua to reduce the cost of the subscription

  I asked the customer a question related to my post here on Topliners, on how long is the user cached data stored in Eloqua and what is their status holders remebered?

  I'm still waiting response for cached data; However, it was confirmed to me today by the customer support that unsubscribed status is preserved forever. So, even if you remove all your opt-out of the system, remove contact can be added; However, Eloqua will always have this user marked as not subscribed at the very least. The rest of the cached data is still up in the air (until I can probably answer in the coming days).

  This brings up an interesting question, especially for those who want to renew their subscription Eloqua and exceeded their allocation size of Contact database and do some data cleansing. Ripe fruit would be to remove hard-bouncebacks, employees of your company, etc. (However, there are reasons why you do not want to delete all contacts that is unique to each business rule, as to buy a rejection list of non-net-new prospects, prospects rating rented which cost per each send email to avoid the mix of organic conductors and also in case you intend to suppliers accept or use another tool to make outbound e-mail etc.); However, if these rules do not apply to you, it seems that we can clean up a massive amount of contact records and reduce your allocation of subscription database, which reduces the costs, without negative impact.

  Customer support wrote to me today: "When a contact is deleted, Eloqua maintains the subscription status and bounceback of that contact at all times" and for those of you asking on how long to cache data is stored oudu record to delete (mentioned as a subject of suplimental thereon), I got this response: "now about the question regarding the repopulation of the contact field data when you re-created your contact system. read your eloqua cookie and used data associated with your existing profile yet to fill again the contact data - FYI related to a contact record profile data lasts about four months in the system (even after that contact has been deleted). »

• Activation of the subscription

  Hello.

  I have a problem with the activation of the subscription. I bought an Illustrator, but when I try to open it, he wrote that the subscription is not found and offered to buy it again. I wrote moderators to help me and get the answer. It's just where I need to check the "hosts", I pass the link... and I wished the link does not work. That's the problem. Maybe you don't understand, because I am from Russia and received a letter in Russian, but, all the same

  "If your program is not activated automatically, please follow all the steps according to the instructions in this document:

  https://forums.Adobe.com/thread/1731802?SR=stream '-This is a letter I received in the mail. " I pass the link.

  The first three points to join in the Creative clouds didn't help. The fourth point:

  "If this fails, it is necessary to take measures on this page, don't forget to restore the file hosts (step 3 in the link):

  http://helpx.Adobe.com/ru/x-productkb/policy-pricing/activation-network-issues.html "

  I pass the link.

  Information on I opened "check hosts file", there are several points. This reference to paragraph 2 does not work.

  I don't know how to do.

  Thank you for the attention.

  Hello

  Since none of the documents helped you, ask you sure you want to contact Adobe help support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• may the subscription is not active, what to do?

  peut the subscription is not active, what to do?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Is DC Acrobat available as an add on in the subscription of the CC of the photograph, or is - this only available in a separate package?

  Is DC Acrobat available as an add on in the subscription of the CC of the photograph, or is - this only available in a separate package?

  Nope acrobat equipped CC of gap, you can buy perpeptual or subscription