The Microsoft Wireless mouse malfunction

Similar Questions

• When are you going to fix the Microsoft Wireless Mouse overheating Nano receiver?

  I bought one about a month ago Microsoft 4000 wireless mouse. Yesterday he is receiving died on me. I suspect the short-circuit. After some research, I realized that I was not alone with this problem, it could be a default of series.

  Once the question has appeared on the forum before (http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/727a8f10-4aaf-4f1e-bea1-3a73f7e62cf9) but the problem was quickly rejected.

  I bought the whole thing on a trip in Europe and cannot be replaced. So the question is: If we trust Microsoft for the second time and buy the same mouse again or opt for something else? I need a mouse that works on rough surfaces. But right now, I may need to overcome my taste for the device and opt for Logitech to anywhere, at least that you reassure me that you will have the transceiver replaced soon.

  Microsoft Wireless Mobile Mouse 4000

  Microsoft Replacement Tel: 800-933-4750.  Product ID = D5D-00001.  Have your mouse 4000 handy when you call.  They will need the product ID (PID) from the bottom.

  They will replace your for free .  Replacements carry a warranty of 3 years.  You must keep the PID of the original mouse for the replacement warranty.

• The Microsoft Wireless mouse right button does not work

  The right button of the mouse on my Microsoft Wireless Mobile Mouse 4000 does not - at first I thought that it was a hardware problem, but when I used the mouse properties/control panel to change the buttons on the mouse, the right button worked and the left mouse button does not, which leads me to believe that it is related to the software/driver.
  I have the latest version of the driver/Intellipoint software.  I am running Win 7 32 bit on a Lenovo ThinkPad T410.
  Change the port USB did not help; the problem persists, no matter which USB port I use for the receiver.
  Reinstall the software Intellipoint also did not help.
  It is a recent issue; I had the mouse for several months and it has worked well upward until a few days ago.
  Googling the problem that leads me to believe that it is a common problem, although most people seem to think it's a hardware problem.

  Hello

   
  Run the Fixit described in the article:
  Troubleshoot a wireless mouse that does not correctly
  
  http://support.Microsoft.com/kb/321122
   

  I also suggest you to remove the batteries in the mouse and keep it idle for 10-20 minutes. Insert the batteries and check it out.

   
  See also:
   
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398
   
  I hope this helps.

• How to install the Microsoft wireless mouse no CD on Vista

  How to install Microsoft MODEL: 1052, mouse wireless laser 6000 with no CD on Vista Premium version? Currently I have a wired mouse which I think should be disabled, but the first is that it was necessary to install the wireless? Your help would be greatly appreciated.

  Hello

   
  You are welcome. Please let us know if you find any question, we will be happy to help you more.
   
  You can also contact the hardware support.
  http://www.Microsoft.com/hardware/en-us/support/contact-us

• The Microsoft Wireless Mouse 5000 has a power button or an auto-turn off function when you use it,

  I am interested in buying one for use on a desktop PC, then the transmitter/receiver must be connected all the time...

  Mouse Wireless a usually - ON / OFF switch or the automatic stop function.

  And because this mouse is not to have ON / OFF switch, so it must have auto power-off function - and this function is independent of the question whether the radio is placed in the mouse, or even on your computer (plugged) attached.

  And sometimes - if the mouse goes into power saving mode - you must first press the button of the mouse to wake up.

  LC

• My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken. This seems to be the only program with problems. All the answers?

  My Microsoft Wireless Mouse 5000 new scrolls only in one direction in Quicken.  This seems to be the only program with problems. All the answers?

  Hi retiredinflorida,

  Welcome to Microsoft Vista answers Forum!
   
  It is a known issue using IntelliPoint from Microsoft and Quicken software drivers.  Both parties are aware of the problem and as soon as a hotfix or patch for this problem is available it will be displayed on the Quicken Web site so check with their website on a regular basis.
   
  However, if the Microsoft Wireless Mouse 5000 problems in other applications, you can check the links below.

  The Microsoft wireless mouse does not work as expected if:

  You may want to consider this link to fix the problem: http://support.microsoft.com/default.aspx?scid=kb; EN-US; 838398

  In the case want ot uninstall and reinstall the mouse drivrs use this link: http://www.microsoft.com/hardware/windows7/support.mspx

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our Microsoft answers feedback Forum
  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and let us know
  what you think

• Can I use any receiver for Microsoft Wireless mouse 3500

  I have Microsoft 3500 Wireless mouse, couple weeks back I lost his nano-receiver, can anyone help figure out if I can use any other receiver for her or I have to buy new mouse collect them all?

  If you have a receiver to predict the "Microsoft Wireless Mouse 3500" you might be able to connect again - not positive on this one (some Logitech devices can be "trained" to use other receivers).

  In general though - if you lose the receiver, that the mouse is golden.

• Microsoft Wireless mouse not working not properly in Excel.

  Original title: using the buttons of foam in Excell

  Reference: Microsoft Wireless 5000 foam

  I use the foam buttons in Excel to navigate backward/forward "TABs". It is very useful and is in fact the reason to get a 2 buttons and scroll mouse 4-way.

  BUT... it does not work with this Wireless foam 5000. He has worked with my old Logitech... that would mean Microsoft foams are not completely compatible with Microsoft Software?...

  I downloaded the latest version of IntelliPoint v8.1.239.0 but nothing has changed.

  I am running XP with Office 2007.

  Any idea?

  It seems that there are some 8.2 updated drivers for the mouse on the Microsoft Wireless Mouse 5000 Technical Support page.  It might be useful to install to see if it solves the problem.

• Because the microsoft 5000 mouse scroll wheel have a side a click?

  I just bought the Microsoft Wireless Mouse 5000.

  I've looked everywhere but can't find nothing to explain how all the buttons work on the mouse. Nothing came with the unit and I can not find this simple information on your website.

  Can you please direct me where I can get this info or you can give it here?

  Click here for a manual and the last download IntelliPoint:

  http://www.Microsoft.com/hardware/en-us/p/wireless-mouse-5000#support

  Be sure to choose your version of Windows before you download Intellipoint. Most of the Intellipoint statement statement, apparently. TDS shows the inclination of the wheel allows horizontal and vertical scrolling, but which can be changed to in Intellipoint.

  SC Tom

• Microsoft wireless mouse stopped after 6 months of work: happened twice in two days

  Windows 7 x 64. I've had the system for 6 months. Yesterday did this problem start happening.
  The Microsoft wireless mouse pointer freezes in the middle of the screen (but my wireless keyboard IOGear, that I had also six months, still works fine and the computer itself is not suspended but is still running fine - it's not a blocking system general but isolated on the mouse wireless device and related things).
  I tried the following:
  1. Changing the battery on the mouse (ensuring battery was good, of course).
  2. People with disabilities/re-enabled the HID device.
  3. Deleted then recreated the HID device.
  4. Searched updated drivers (Windows reports mine are up to date)
  5. Remove and reinsert the battery.
  6. Stop and restart.
  7. Remove and reinsert the battery.
  Finally yesterday, after reinserting the battery after a reboot, the mouse is back to life. However, today the same problem happened again. I tried it again, but nothing helped. I also downloaded the new Bluetooth drivers on the ASUS site and install them.  Restarted.  No joy.

  BTW, Windows always reports the pointing HID device and Microsoft Wireless dongle work correctly, even if the mouse pointer is frozen in the middle of the screen.

   

  Hello

  As the mouse does not work on another computer, please replace the mouse.

  For additional assistance, please contact a manufacturing: http://www.Microsoft.com/hardware/en-us/support

  Kind regards.

• I want to connect a keyboard and a mouse to a work of will the Microsoft Wireless Optical Desktop 1000 Wii?

  I want to connect a keyboard and a mouse to a work of will the Microsoft Wireless Optical Desktop 1000 Wii?

  Hello

  The Microsoft Wireless Optical Desktop 1000 offers freedom wireless and access touch to web and email facilities. RF wireless functionality gives you the freedom to sit and relax.

  It works with a radio frequency and unable to connect to WIFI.

  It will be useful.

• My Microsoft wireless mouse has a button triangler on the back of it (behind the roller). What is this button?

  My Microsoft wireless mouse has a button triangler on the back of it (behind the roller). What is this button?

  Hello

  You can contact the Microsoft hardware support for assistance. Check out the following link.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

• WHAT IS THE MICROSOFT WIRELESS COMFORT KEYBOARD 1. 0A LIGHTUP?

  WHAT IS THE MICROSOFT WIRELESS COMFORT KEYBOARD 1. 0 TO LIGHT UP ON THE KEYS?

  Hi Conniedarragh,

  The keyboard and mouse functionality depends on different model. I suggest you to check for more details on the features of this model by using the Microsoft hardware Web site.

  You can check the link:
  http://www.Microsoft.com/hardware/en-us/downloads#keyboard

  Let us know if you need any other help on problems with Windows.

• Microsoft wireless mouse 6000 v2 just stopped working

  I bought 6000 Microsoft wireless mouse and keyboard a year ago and just mouse combo has randomly stopped working.

  I turned off my computer and the next day it turned on and the mouse does not work now.

  -J' put in new batteries and re-synced it and who did not

  -J' tried to connect on the other USB ports, which did not work

  -J' reinstalled the driver, who did not work

  -J' tried it on my laptop and it doesn't

  I think that my warranty has expired as well.

  Microsoft please help, there was no sign of him dying off the coast, and I don't see what anyone who would have triggered this.

  It just seems odd that one day that shut down you your computer, and the next day your mouse does not work.

  Hi BrandonBB,

  ·         Remember to make changes on the computer before the show?

  ·         You receive an error message or error code?

  I suggest you follow the steps in the bottom of the article in the Microsoft Knowledge Base to resolve this problem:

   

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Let us know if it helps.

• Dead zone wheel 3000 Microsoft wireless mouse

  Hello

  I don't know how find this problem on the internet so I wonder if anyone can help make me the right words to look for this problem.

  I have Windows Vista Ultimate x 64 and a 3000 Microsoft wireless mouse

  When I scroll with the wheel, if I go down and upward, there is a dead zone where nothing happens.  I rotate part 2 wheel lines, and on the other to scroll.

  For example if I scroll in IE, everything is fine until I have stop and reverse the first line and then nothing happens, no scrolling at all and when I'm in the second row, it starts to scroll the means that if I scroll and down just 1 line nothing happens and that means on both sides , which means only 2 lines of scrolling that does nothing.

  I checked all the configurations of driver for the mouse, and there is nothing about it.  I don't want this dead on the mouse wheel zone

  I would really appreciate links, ideas on this subject.  I don't know if it's a driver problem, a hardware problem or it's just the way the mouse works.

  Thank you

  Hey thanks. Method 1 worked at http://support.microsoft.com/kb/838398