Software of blackBerry Smartphones Device Manager

Similar Questions

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• The office blackBerry Smartphones/Device Manager properties

  Well, first of all, have had my curve for about a month. Yet to learn... that being said, I have a problem. The night I had my Blackberry, I installed desktop manager 4.7 on my laptop and desktop. Connected my phone via USB. And immediately updates for my phone began to install, well a fatal mistake came and my phone would not work. I had to re - install the OS on my phone. I did it and everything works great. My question is on the Office Manager, in respect of assistance, properties of the device, I have an error message, "a communication error occurred during the attempt to establish a connection to the device. Please reconnect the device to open a new connection. This happens on both computers, and no matter what USB port I use. My husband has exactly the same phone, do not have the updates on his phone and all is well.

  I have the BB Curve 8330 (Verizon)

  Desktop Manager version: 4.7.0.32

  Software phone is 4.5.0.77

  Any suggestions would be greatly appreciated. Thanks in advance.

  Thank you very much for your help, what has worked.

• I can't find application webcam on my PC after formattting, but the hardware and the software is in the Device Manager

  I can't find application webcam on my PC after formattting, but the hardware and the software is in the Device Manager

  I can't find application webcam on my PC after formattting, but the hardware and the software is in the Device Manager

  You need to reinstall the driver of web cam and related demand.

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• BlackBerry Smartphones device error: 400

  Hello! I use a blackberry 7290 and he is caught in a loop of the accident. Whenever I have reset my handheld computer, it gives me a device error: 400. I looked on the support site and found an answer, but at step 8, when you need to find the application in the application manager, I can't find the application. It is the only application on my handheld, but it does not appear in the application Manager window. Help please?

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• Language Input Support section missing Desktop Software and blackBerry Smartphones

  I'm trying to remove some languages of my Torch 9850. I recently spent the unit from a torch defective 9850 in a replacement as new from Verizon. Entering BDS V 7.1.0.41, loading Applications gets me only for the applications that I installed from Blackberry World, but it does give me no other options as he used to do the last time I needed to change the language, which was in February, two months ago. I checked for software updates and the BDS and the 7 OS is up-to-date (OS7 v7.1.0.755 platform 5.1.0.553). I repair, BDS installed and installed with no luck. Ideas? Win8 laptop now and back in February when was the last time this option was required and run successfully.

  Thank you!!

  Hello

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS exact package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now, try again.

  Good luck and let us know!

• 'Security software audit' blackBerry smartphones frequently and can not stop it

  I have a Torch 9800 - that I bought second-hand with a full reset. I got all my contacts and details copied by my local orange store.

  I'm totally new to Blackberry, and I find it very frustrating with an action of 'Check' security software often happening on my phone. The screen goes black with the Blackberry logo, and a white line slowly updates. Everything that happens I can't action one of the buttons.

  I went to the Options > Security (no services) state information > Blackberry button > check security software

  It passes through loads of ticks and said passed safety tests. But this action has not prevented frequent checking.

  What I am doing wrong? Or what should I do?

  Well, it's completely different. If your device is second hand, so now you go ahead with the measures of the seller and the buyer steps in the public knowledge base article:

  Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

• Update of the software of blackBerry Smartphones

  Hi, my wife has a 9320 BB and I have a BB9900. Whenever a software update is available, I tend to update both at the same time via the BB Desktop Software. (the last being 7.1.2061).

  Today I plugged BB9320 my wife to the laptop for the load and the BB Desktop Software identified one update, 7.1.2753. In the end, I have connected my BB9900 but no software updates found, can anyone tell why this should be the case please?

  Thank you very much.

  Hi londonpride

  These device software are developed by BlackBerry, then released by respective carrier specific to each BlackBerry device model, carrier of your wife has published this specific version of the OS for BlackBerry 9320 and for you... you can have the newest software for your carrier device, so you are offered no updates for your BlackBerry 9900.

• Software later blackBerry Smartphones

  Can someone tell me what is the latest software for Blackberry Bold 9900? My 9900 a Bundle 7.0 1346 (v7.0.0.261, platform 5.0.0.464).

  RishSha wrote:

  I'll try to update the phone on its own that is, by disconnecting desktop computing.

  Hi RishSha

  Its my personal opinion that never perform a Device Software Update Over the Air, you can also try a manual update process that is more convenient and more secure. To do that just follow these simple steps:

  1. find your carrier and download the operating system you want to leave here, BlackBerry software download Site

  • (Make sure you download for the same model you have)

  2. double-click on the file downloaded to install it on your PC

  3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

  4. search for your C: drive for any file Vendor.xml and delete them, there may be one or two Vendor. XML (on your PC, change your records option to show hidden files / folders) the location can be:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  5. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

  Update will continue then after Installation of the new OS restore your backup using BlackBerry desktop

  Software.

  Try it and tell us if you feel any problem.

• Failure of a software of blackBerry Smartphones

  Hello

  I have a big problem with my cell, it keeps going on and outside without that person touch. When I try to press down just does not work. I was look at the settings and everything and realizing that some of the mobile certificates have expired and I don't know if this is what my causing a malfunction

  Hi compare

  Welcome to the Forums of the BlackBerry Support

  For your first question, it can happen because of any bad behavior apps installed on your device, how many third party applications you have on your device? Can you try to start your machine in safe mode to see if it happens

  KB17877 : How to start a mode BlackBerry smartphone safe.

   

  If safe mode if your device works well, then you must remove all third party applications you can think of is responsible for or after the installation of this preoblem raised.

   

  For your second question, you can also try these steps:

  1 - Save your pocket computer.

  • KB00510 : how to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 : send the directories for the BlackBerry Internet Service
  • (Wait a recording message comes for each e-mail accounts, you have set up on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Please try these steps and let us know if the problem appears

   

   

• Page ATT blackBerry Smartphones to manage e-mail accounts

  Hi all:

  Until recently, I used to go to http://att.blackberry.com/ to manage my email accounts.

  Now, he says there is no such page.

  Can someone tell me what is the new address of the page?

  Thanks in advance,

  -d.

  Hello!

  This is a portal to all the sites of carriers BIS:

  • http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  Hope that helps!

• BlackBerry Smartphone Device Software 4.5

  I discovered that RIM device software version 4.5 is available today on the BlackBerry site.  I downloaded the upgrade, he ran and I rebooted as instructed.  However, now when I run my Desktop Manager software and try to upgrade the operating system, he tells me that everything is up-to-date, even if my camera still works 4.2.2.

  Has anyone else had this experience and what (if any) I can do to correct?  I have been waiting eagerly for this update for several months now and I was very happy to get actually install it... now nothing.

  Please notify.

  Thank you

  Steve

  In fact, not ALLOWED to the company in the United States or other countries, has released OS 4.5 8830 yet.

  RIM does not directly to the OSs, free carriers do.

  The beta version is floating around the internet... here and there. I haven't looked for him since I don't need, but I know I've read some users get it and download. I will only caution against that, because you're not sure what you get.

• Software blackBerry Smartphones Desktop manager 4.7 v

  Just installed this version of the software of office of Bishop.  During implementation I ticked "open in the start menu" or something in that sense - so when I boot my laptop, the software opens automatically.  I would like to change this option and open the software at will.  I can't find this option - any help?

  Cann't you change the setting of the application installed. Click Start-> Control Panel-> Add Remove Programs-> BlackBerry Desktop Manager-> change/remove. Now change the settings to open the application at will.